Job Responsibilities Handle incoming and outgoing calls/chats/emails from customers Understand customer queries and provide effective solutions Record and resolve customer complaints Maintain customer data and service records Follow communication procedures, guidelines, and policies Escalate unresolved issues to the appropriate department Key Skills Required · Excellent communication skills (Hindi and/or English) · Good listening and problem-solving skills · Basic computer knowledge (MS Office, CRM tools, etc.) · Patience and professionalism · Ability to work in a team and under pressure Qualifications · Minimum 12th pass or Graduate (as per requirement) · Prior experience in customer service is a plus (Freshers can also apply) Salary · ₹12,000 – ₹18,000 per month (based on experience) Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Work Location: In person
Job Responsibilities Handle incoming and outgoing calls/chats/emails from customers Understand customer queries and provide effective solutions Record and resolve customer complaints Maintain customer data and service records Follow communication procedures, guidelines, and policies Escalate unresolved issues to the appropriate department Key Skills Required · Excellent communication skills (Hindi and/or English) · Good listening and problem-solving skills · Basic computer knowledge (MS Office, CRM tools, etc.) · Patience and professionalism · Ability to work in a team and under pressure Qualifications · Minimum 12th pass or Graduate (as per requirement) · Prior experience in customer service is a plus (Freshers can also apply) Salary · ₹12,000 – ₹18,000 per month (based on experience) Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Work Location: In person
HR Executive Key Responsibilities: Manage the end-to-end recruitment process (job postings, shortlisting, interviews, onboarding). Maintain employee records and ensure compliance with HR policies and labor laws. Assist in payroll processing, attendance, and leave management. Support employee engagement initiatives and organizational development programs. Coordinate performance management and appraisal processes. Handle employee queries and grievances with professionalism and confidentiality. Assist in HR documentation, policy updates, and reporting. Requirements: Bachelor’s degree in Human Resources, Business Administration, or a related field. 1–3 years of experience in an HR role (fresh graduates with internships may also apply). Strong communication and interpersonal skills. Knowledge of HR systems and databases (e.g., HRMS, MS Excel). Understanding of labor laws and HR best practices. Ability to multitask and work in a fast-paced environment. Key Skills Required · Excellent communication skills (English, Hindi & Marathi) · Good listening and problem-solving skills · Basic computer knowledge (MS Office, CRM tools, etc.) · Patience and professionalism · Ability to work in a team and under pressure Qualifications · Minimum 12th pass or Graduate (as per requirement) · Prior experience in customer service is a plus (Freshers can also apply) Salary · ₹12,000 – ₹18,000 per month (based on experience) Contact on : hr@sbexpresscargo.com Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month Work Location: In person