About the job: Key Responsibilities: 1. Maintain a positive, empathetic, and professional attitude toward customers at all times 2. Communicate with customers through various channels 3. Learn and know products inside and out to answer questions effectively 4. Interact with clients to gather feedback and suggestions for product improvements and escalate major issues to the appropriate teams 5. Apply problem-solving skills to troubleshoot technical issues and escalate complex issues to the technical support team when necessary 6. Collaborate with sales and marketing teams to identify opportunities for upselling and cross-selling products to existing clients 7. Keep records of customer interactions, transactions, comments, and complaints 8. Communicate with customers consistently 9. Provide accurate and helpful information 10. Resolve customer issues efficiently 11. Track customer requests and ensure follow-up 12. Improve customer service processes and approaches 13. Meet the defined service and performance target Who can apply: Only those candidates can apply who: Salary: ₹ 3,56,000 - 3,88,000 /year Experience: 0 year(s) Deadline: 2025-10-15 23:59:59 Other perks: 5 days a week Skills required: Social Media Marketing, Recruitment, Networking, Problem Solving, Teamwork, Hindi Proficiency (Spoken), Marketing, Effective Communication, Customer Support and Collaboration Other Requirements: 1. Customer handling 2. Cold calling pitch high 3. Leadership 4. Problem solving About Company: Saurabh World is based out of Bihar, India. We provide human resources services. We are planning to expand our company.
About the job: Key Responsibilities: 1. Develop and oversee the entire hiring process, conduct job analyses, and implement strategies for attracting and retaining qualified employees 2. Create and update HR policies, ensure adherence to labor laws and regulations, and conduct policy reviews 3. Maintain detailed employee records, manage HR documentation, and supervise daily HR operations 4. Participate in strategic planning, support organizational development initiatives, and provide input for organizational growth Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,05,000 - 3,26,000 /year Experience: 1 year(s) Deadline: 2025-10-16 23:59:59 Other perks: 5 days a week Skills required: Social Media Marketing, Leadership, Recruitment, Networking, Client Interaction, Teamwork, Human Resources, Digital Advertising and Client Relationship Other Requirements: 1. Prospect cold calling handling 2. Problem solving 3. Prospect data management 4. Communication 5. Training and development 6. Business mindset About Company: Saurabh World is based out of Bihar, India. We provide human resources services. We are planning to expand our company.