Clean and sanitize guest rooms, including beds, bathrooms, floors, and furniture, as per the hotels housekeeping standards. Make beds, change linens, and replace used towels and amenities. Employee state insurance Referral bonus Provident fund
F&B Captain – Centro HotelsLocation: Pune, India About Us: Centro Hotels, part of SARC Hospitality, offers guests unique, thoughtful hospitality experiences with a focus on sustainability and innovation. With operations like Chirp Café, In-Room Dining (IRD), Bloom Event Space, and Outdoor Catering, we are dedicated to delivering exceptional service and memorable experiences. We are seeking a skilled and personable F&B Captain to oversee service within these venues, ensuring that guests receive top-quality service and attention. Job Overview:The F&B Captain will be responsible for managing a designated section of Chirp Café, In-Room Dining (IRD), Bloom Events, and Outdoor Catering. They will ensure smooth operations by taking orders, expediting food, overseeing service, and providing an excellent guest experience. The F&B Captain will also assist in delighting guests with personalized touches, resolving issues at their level, and escalating concerns to the Assistant Restaurant Manager or Restaurant Manager when necessary. This role is key to ensuring high guest satisfaction and smooth service delivery. Key Responsibilities:Guest Service & Order Management:Section Oversight: Manage a designated section within Chirp Café or event space, ensuring that guests in this area receive prompt and attentive service. Order Taking: Greet guests, take food and beverage orders accurately, and relay them to the kitchen or bar. Expediting Service: Coordinate with the kitchen and bar to ensure timely service of food and beverages, expediting orders as necessary. Upselling & Suggestions: Provide guests with recommendations on dishes and drinks, upselling where appropriate, and suggesting new or popular items. Special Requests: Handle special requests from guests, such as dietary restrictions or customized dishes, ensuring that the kitchen is informed. Guest Engagement & Experience:Delightful Service: Take the lead in creating memorable experiences for guests, including celebrating special occasions like birthdays and anniversaries, and arranging special surprises for children or elderly guests. Guest Feedback: Engage with guests to receive feedback on their experience, address concerns, and ensure they leave happy. Complaint Resolution: Resolve guest complaints at your level, escalating any unresolved issues to the Assistant Restaurant Manager or Restaurant Manager as necessary. In-Room Dining (IRD):Order Management: Manage in-room dining requests, ensuring orders are delivered promptly and accurately to guest rooms. Guest Interaction: Engage with guests when delivering IRD orders, ensuring they have everything they need and providing a high level of personalized service. Bloom Events & Outdoor Catering:Event Support: Assist with food and beverage service during events at Bloom and outdoor catering functions, ensuring seamless coordination with event staff. Event Section Management: Oversee your assigned section during events, ensuring smooth service delivery, guest satisfaction, and timely coordination with the kitchen. Billing & Payment:Billing Management: Generate bills for guests, ensuring accuracy, and present them in a timely manner at the end of the meal or event. Payment Processing: Handle cash, credit, or digital payments efficiently, and ensure all financial transactions are processed securely. Team Collaboration & Reporting:Collaboration: Work closely with other captains, service staff, and the kitchen team to maintain smooth service and open communication. Reporting: Report any major guest feedback, complaints, or operational issues to the Assistant Restaurant Manager or Restaurant Manager. Qualifications:Diploma or degree in Hospitality Management or a related field. Proven experience as an F&B Captain, Head Waiter, or in a similar role within a restaurant, hotel, or event space. Strong communication and interpersonal skills, with a focus on guest service. Ability to multitask and manage a section efficiently during peak hours and busy events. Proficiency in managing orders, expediting service, and processing payments. Experience with in-room dining services and event catering is a plus. Knowledge of food safety, health, and hygiene regulations. Flexibility to work evenings, weekends, and holidays based on operational needs. What We Offer:Competitive salary and benefits package. Opportunities for career growth and development within SARC Hospitality. A dynamic and supportive work environment. Employee discounts on dining and events at Chirp Café, Bloom Event Space, and Centro Hotels. The chance to be part of a team that is dedicated to setting new standards in hospitality in India.
Housekeeping Room Attendant – Centro Hotels Location: Pune, India Reports to: Housekeeping Supervisor About Us Centro Hotels, part of the SARC Hospitality family, is a modern hospitality brand known for exceptional guest experiences rooted in thoughtful design, sustainability, and innovation. With a dynamic presence in the heart of Pune and offerings such as Chirp Café and Bloom Event Space, Centro is redefining hospitality in India’s Tier 2 cities. We are looking for an attentive and efficient Housekeeping Room Attendant who shares our passion for cleanliness, comfort, and guest delight. Job Overview The Housekeeping Room Attendant is responsible for ensuring that guest rooms and assigned areas are clean, tidy, and well-maintained to the highest standards. This role is crucial in creating memorable guest experiences by maintaining hygiene, order, and warmth in every room. The ideal candidate will be detail-oriented, self-motivated, and uphold the values of Centro Hotels. Key ResponsibilitiesRoom Cleaning & Preparation Clean and sanitize guest rooms, including beds, bathrooms, floors, and furniture, as per the hotel’s housekeeping standards. Make beds, change linens, and replace used towels and amenities. Ensure all in-room items such as toiletries, stationery, and beverages are replenished according to hotel checklists. Check for damages or maintenance issues and report them promptly to the Supervisor. Guest Readiness & Service Excellence Prepare rooms to be guest-ready before check-in, ensuring everything is in place and meets aesthetic standards. Respect guest privacy and follow “Do Not Disturb” policies and door signage. Greet guests courteously if present during service and respond to simple requests, escalating others to the Supervisor. Hygiene, Safety & Sustainability Adhere to all cleaning and sanitization procedures, especially those related to health and safety protocols. Use cleaning chemicals safely and responsibly, following training and Material Safety Data Sheets (MSDS). Participate in sustainable housekeeping practices such as minimizing water usage and segregating waste as trained. Inventory Handling Use linens, cleaning tools, and chemicals efficiently to avoid waste. Inform the Supervisor of low supplies, linen shortages, or stock misuse. Properly maintain and clean housekeeping tools and caddies. Team Collaboration Support teammates in cleaning rooms during high-occupancy days. Communicate effectively with laundry, maintenance, and front office teams. Attend daily briefings and training sessions on updated SOPs and guest feedback. Qualifications & Skills Minimum Class 10 education preferred; prior experience in housekeeping is a plus. Basic understanding of hygiene and safety practices. Ability to communicate in basic English or Hindi. Physically fit and able to work on feet for extended hours. Attentive to detail and committed to cleanliness. Willingness to learn and grow within the hospitality industry. What We Offer Competitive salary and benefits package. Structured training and mentoring for career growth. A respectful, inclusive, and dynamic work culture. Employee discounts on Chirp Café and Bloom Event Space. Recognition programs and monthly engagement events.
Job Title: Personal DriverLocation: Pune Employment Type: Full-time About the Role:- We’re looking for a reliable and experienced driver to manage daily driving requirements for a working household. The role includes office commutes, errands, airport drops, and occasional outstation trips. Key Responsibilities:- Maintain the vehicle in top condition — daily cleaning (inside & outside), refuelling, and routine checks (oil, water, tire pressure, lights, etc.). Drive employer(s) safely and punctually for work, meetings, and personal errands. Coordinate vehicle servicing, insurance renewals, and repairs. Run occasional errands such as parcel drops, purchases, or guest pick-ups. Follow all traffic rules, road safety norms, and parking regulations. Maintain confidentiality and a professional attitude at all times. Requirements:- Minimum 5 years of driving experience in Pune or other major cities. Valid LMV driving licence with a clean record. Familiarity with Google Maps and city routes. Neat appearance, good hygiene, and polite communication. Basic understanding of car maintenance and handling emergencies. References from previous employers required. Timings & Weekly Off:- One weekly off, flexible depending on schedule. Working hours: 8:00 AM – 8:00 PM. Compensation:- Fixed monthly salary based on experience. Meals covered only if duty extends beyond normal hours or during travel days. No overtime allowance. Preferred Traits:- Calm, safe, and disciplined driving style. Honest, dependable, and discreet. Non-smoker and non-drinker. Speaks basic English, Marathi, or Hindi.