Sapphire Infocom

Eligibility : BCA, Bcom, BSC, Diploma, BE Freshers Fresher to Gain experience and knowledge Ready to accept Challenging role Self Confidence and good presentable skills Basic IT Operations and Back office knowledge Training shall be given by company Key requirements: Fresher with good networking skills and communication skills Basic knowledge of cloud based software Basic ideas of networking and general software products handling. Good mail communication skills. Understand client grievances and understand the root cause of the issue created Maintain internal communication to keep them updated about the status of resolution through calls and emails Maintain highest level of customer satisfaction through service as well as technical resolution Knowledge Networking, Microsoft Office Email sending Skills Communication (verbal and written) Time management Assertiveness Handle pressure Analytical skills