SAP MDG AMS Support Engineer

As a SAP MDG AMS Support Engineer, your role will involve providing ongoing operational support for an existing SAP Master Data Governance (MDG) implementation. You will focus on Material Master, Business Partner Customer, Business Partner Supplier, and Finance domains. Key Responsibilities: - Monitor and manage AMS support tickets related to SAP MDG for Material, Business Partner (Customer & Supplier), and Finance domains. - Address integration failures like iDoc failures in data replication from MDG to S4 or the connector between Ariba and MDG. - Analyze and resolve defects, configuration issues, and data inconsistencies promptly. - Respond to business user queries on system behavior, data flow, and governance rules. - Collaborate with functional and technical teams to resolve complex issues. - Document issue resolutions, root cause analyses, and provide knowledge transfer. - Participate in functional testing of defect fixes and minor enhancements. - Support change management processes by validating fixes in development and quality environments. - Maintain a strong understanding of MDG data models, workflows, and data replication with SAP S4 ERP system. Qualifications Required: - 3+ years of experience supporting SAP MDG in an AMS or production support role. - Experience with MDG Material Master, Business Partner (Customer & Supplier), or Finance domains. - Proficiency in issue resolution, ticket management tools, and functional testing. - Strong understanding of data governance principles, MDG workflows, and UI behavior. - Effective communication skills with business users and technical teams. - Strong analytical and problem-solving skills. Preferred Qualifications: - Experience in the Medical Devices or Life Sciences industry. - Familiarity with SAP S/4HANA, BRF+, and Web Dynpro. - Exposure to regulated environments like GxP compliance. - SAP MDG certification is a plus. Please note: The company's additional details were not provided in the job description.,