SAP FieldGlass

JD for Fieldglass :-

Monitoring and maintaining the stability of the SAP Fieldglass system in a live production environment, troubleshooting issues that arise, responding to user queries, and ensuring smooth operation of the contingent workforce management platform, requiring strong technical knowledge of Fieldglass functionalities, excellent problem-solving skills, and the ability to collaborate with various stakeholders to resolve issues promptly.

Key Responsibilities: Incident Management:

Monitor Fieldglass system for errors, performance issues, and potential disruptions. Quickly diagnose and resolve production incidents, including data inconsistencies, system crashes, and user access problems. Effectively prioritize and escalate critical issues to relevant teams when necessary.

User Support:

Respond to user queries and provide technical assistance on Fieldglass functionalities, including requisition creation, worker profile management, and invoice processing. Train users on best practices and new features within the Fieldglass system.

Total Experience Required: 7+ years

Relevant Experience Required: 5+ years

Work from Office/Home/Hybrid: Hybrid

Shift timing if any: 2 PM till 11.30 PM IST

Working days: Mon - Fri (Need to be available in case of P1 & P2 tickets)

Job Types: Full-time, Contractual / Temporary
Contract length: 6-12 months

Pay: ₹1,500,000.00 - ₹2,600,000.00 per year

Schedule:

• Evening shift

Work Location: In person