Sanas is revolutionizing the way we communicate with the world s first real-time algorithm, designed to modulate accents, eliminate background noises, and magnify speech clarity. Pioneered by seasoned startup founders with a proven track record of creating and steering multiple unicorn companies, our groundbreaking GDP-shifting technology sets a gold standard. Our initial deployment is laser-focused on elevating the standards of customer experience centers. Testimonials from our partners reveal staggering double-digit improvements in mission-critical KPIs, coupled with boosts in CSAT and NPS. More than just a tool, our technology champions a bias-free workspace. This not only fosters a positive work environment but has also been instrumental in reducing employee attrition and curbing training expenditures. Sanas is a 100+ strong team, established in 2020. In this short span, we ve successfully secured over $50 million in funding. Our innovation have been supported by the industry s leading investors, including Insight Partners, Google Ventures, General Catalyst, Quiet Capital, and other influential investors. Our reputation is further solidified by collaborations with numerous Fortune 100 companies. With Sanas, you re not just adopting a product; you re investing in the future of communication. Requirements Experience: Minimum of 2 years in QA testing, focusing on Windows applications. SQL Proficiency: Ability to write and execute SQL queries for comprehensive database testing. AI Testing: Experience in testing AI-based applications, particularly in real-time translation. Performance Testing: Strong understanding of performance testing methodologies in a Windows environment. Headset Testing: Knowledge of testing various headsets for audio quality and compatibility. Communication: Excellent communication skills with the ability to collaborate effectively. Analytical Skills: Detail-oriented with a strong analytical mindset. Responsibilities: Functional Testing: Conduct thorough testing of the AI-based accent translator application. Identify, document, and track defects, ensuring timely resolution and retesting. Performance Testing on Windows Environment: Assess and optimize application responsiveness and stability. Utilize performance testing tools to simulate real-world scenarios. Identify and address performance bottlenecks in collaboration with the development team. SQL Database Testing: Utilize SQL queries for comprehensive database testing. Ensure data integrity and accuracy through rigorous testing. Headset Testing: Test and validate compatibility with various headsets for optimal audio quality. Identify and report issues related to audio quality and compatibility. Cross-Functional Collaboration: Work closely with cross-functional teams, including developers and product managers. Understand project requirements and ensure effective communication throughout the testing process. Defect Management: Identify, document, and track defects in a systematic manner. Ensure defects are resolved in a timely manner and conduct retesting.

Sanas is revolutionizing the way we communicate with the world s first real-time algorithm, designed to modulate accents, eliminate background noises, and magnify speech clarity. Pioneered by seasoned startup founders with a proven track record of creating and steering multiple unicorn companies, our groundbreaking GDP-shifting technology sets a gold standard. Sanas is a 200-strong team, established in 2020. In this short span, we ve successfully secured over $100 million in funding. Our innovation have been supported by the industry s leading investors, including Insight Partners, Google Ventures, Quadrille Capital, General Catalyst, Quiet Capital, and other influential investors. Our reputation is further solidified by collaborations with numerous Fortune 100 companies. With Sanas, you re not just adopting a product; you re investing in the future of communication. About the role: The Account Manager is responsible for building and maintaining strong, long-term relationships with clients or customers. They serve as the primary point of contact between the company and its clients, ensuring that the clients needs and expectations are met while also identifying opportunities for growth and expansion. Key Responsibilities: Develop and maintain strong, positive relationships with assigned clients. Act as the main point of contact for client inquiries, requests, and issues. Regularly communicate with clients to understand their needs, challenges, and objectives. Identify opportunities for upselling or cross-selling products or services to clients. Set and track performance metrics and key performance indicators (KPIs) for client accounts. Address and resolve client issues, concerns, or complaints promptly and effectively. Work with internal teams to find solutions and ensure client satisfaction Enhance the products utility and effectiveness Qualifications: Bachelors degree in business, marketing, or a related field (Masters degree may be preferred). 6+ years proven experience as an Account Manager or in a similar client-facing role. Strong communication, negotiation, and interpersonal skills. Excellent problem-solving and decision-making abilities. Ability to manage multiple clients and projects simultaneously. Knowledge of the industry and the companys products or services.