Job Overview We are looking for a technically proficient AngularJS Developer to join our IT firm. You will be responsible for using AngularJS best practices for application development. You will be writing and documenting tested HTML, CSS, and Javascript for future reference. You should be able to design high performing and responsive web/mobile applications referring to AngularJS versions. Besides, you should be able to coordinate with Backend Developers, HTML coders, and Graphic Designers for a complete web development experience. Furthermore, you should conduct performance tests and product analysis to judge the efficiency of the developed mobile or web app. To excel in this job role, you should own excellent front-end developer skills and knowledge apart from decent years of experience. Apply immediately if your IT skills match our job requirements. Responsibilities Referring to AngularJS version 5.x and other open-source software to develop responsive applications Using the latest frontend technologies to develop applications communicated from the client-side Documenting tested and workable Javascript, HTML, and CSS Conducting product analysis and performance tests to check for effective user interface Ensuring the developed technical contents are referring and abiding by AngularJS best practices Consulting and coordinating with the Design team to create responsive visuals for the web/mobile application Providing technical support to the team members Delivering web development projects on time Coordinating with the backend team to complete the integration process Contacting and utilizing external web services when required Maintaining and optimizing mobile/web applications Requirements Bachelor’s degree in Computer Science, Software Engineering, Information Technology or related field Proven work experience in the IT industry Proficiency in Javascript, CSS, and HTML Knowledge of the latest technologies and open-source software Familiarity with AngularJS versions and front-end development tools like Bootstrap, CodePen, and Git Expertise in Javascript frameworks Complete understanding of databases, API, and other web services Basic knowledge of SEO practices and principles An eye for detail Good analytical and problem-solving skills Organizational and time management skills Good communication skills Ability to work collaboratively Ability to manage multiple projects and deadlines Ability to think critically and logically Desired Candidate Profile Work Location : Bangalore/Chennai/Hyderabad Position Type : Permanent Experience 3 to 7 Yrs Max Notice Period - 10 to 15 days

This role is based in Chennai. ABOUT THE ROLE The IT Global Process Lead (GPL) - Event Management role is responsible for developing, maintaining, and continuously improving the global Event Management process, ensuring alignment with ITSM/ITIL best practices and driving service excellence and operational efficiency across the organization. This key leadership position requires a strong technical background, leadership and communication skills, and the ability to drive process improvements and collaborate with stakeholders to achieve service level and business objectives. KEY RESPONSIBILITIES & TASKS Develop, maintain, and continuously improve the global Event Management process, ensuring alignment with ITSM/ITIL best practices and Client's business objectives. Provide strategic guidance and oversight to ensure that all enterprise infrastructure and application events are properly managed, logged, and escalated to the correct teams within agreed timeframes. Act as a key stakeholder and subject matter expert for Event Management, collaborating with senior IT leaders, IT DOC team, and other functions to drive service excellence and operational efficiency. Lead the development and implementation of global Event Management standards, procedures, and guidelines, ensuring consistency and adherence across all regions and teams. Foster a culture of continuous improvement, identifying opportunities for automation, streamlining workflows, and optimizing event detection and response. Develop and maintain relationships with key stakeholders, including IT DOC staff, Major Incident Managers, and other functional teams, to ensure effective collaboration and communication. Provide guidance and support to IT DOC teams, ensuring that they have the necessary skills, knowledge, and resources to effectively manage events and provide excellent customer service. Host the global Daily Service Review (DSR) and ensure seamless handover between shifts, maintaining continuity and consistency in Event Management operations. Develop and maintain dashboards, reports, and metrics to measure Event Management performance, identifying areas for improvement and optimizing processes accordingly. BEHAVIOURS & APPROACH Leads by example, driving service excellence and continuous improvement. Collaborates effectively with stakeholders, communicating complex concepts clearly and concisely. Fosters a culture of transparency, accountability, and customer-centricity. Thinks strategically, anticipating issues and opportunities, and adapting to changing environments. Coaches and mentors others, sharing knowledge and expertise to build capabilities. Drives innovation and experimentation, measuring success through key performance indicators. Is results-driven, focused on delivering tangible outcomes and achieving business objectives. Embraces a Lean mindset, eliminating waste and optimizing processes to maximize value for customers. Focuses on flow and throughput, streamlining workflows and reducing lead times to improve efficiency and responsiveness. Encourages a culture of continuous learning and improvement, using data and feedback to inform decisions and drive improvements. WORK EXPERIENCE Extensive experience in process management, process improvement, or business process reengineering (9 - 12 years of experience). Minimum 5 years of ITSM experience gained leading teams covering both Incident & Problem Management Extensive knowledge of Process Management & execution specifically related to Event, Incident, Problem and Change Management along with a good understanding of the Service Management ecosystem ITIL 3 foundation (Minimum) ITIL 3 Practitioner / ITIL 4 foundation (preferred) Skilled in holistic process mapping leveraging ServiceNow as a platform Proven capability in effective communication & presentation skills Track record of positive Team and Stakeholder Management Experience in Vendor Management, KPI's and SLA's Proven ability to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense EDUCATION & QUALIFICATIONS Bachelor's or Master's degree in a relevant field (e.g. Business Administration, Operations Management or related). ITIL 3 or 4 foundation certification specifically relating to Change & Release Management Experience in applying Lean/Six Sigma methods Excellent communication, problem-solving, and stakeholder management skills. English language expert proficiency (additional languages are beneficial)

ABOUT THE ROLE The Duty Manager is responsible for the smooth running of the IT Digital Operations Centre (IT DOC) shift team ensuring correct coverage is in place to support the needs of IT and the business. Acts as the first escalation point for operational incidents and issues. KEY RESPONSIBILITIES & TASKS Perform management of the Front Office, Back Office and other technical teams within the IT DOC while on shift. Support the Major Incident Managers in the management of high priority Incidents and orchestrate internal/external escalations as required. Perform line manager duties for the shift team. Deputize for Head of IT DOC & ITSM where required and instructed to do so.. Ensure all Major Incidents are acted upon within required timeframes and service is restored within SLA's, highlighting any service breaches and opportunities to improve to ensure improvement takes place to mitigate future similar outcomes Ensure all Incidents are logged within agreed timeframes to the correct teams and the Incidents contain all the information required so that support groups can trigger restoration activities efficiently Ensure all necessary changes and standard changes are logged for any preventative activity that takes place on shit Act as the first point of escalation for senior IT stakeholders and staff within the IT DOC Accountable for the IT DOC teams while on shift Ensure escalations from the rest of Clients Infrastructure and Operations, other internal staff and customers are dealt with appropriately Perform a lead role in the development of the IT DOC service/processes to improve the user experience of Clients Within the IT DOC working together with the IT DOC Manager, Major Incident Managers, IT DOC staff and the representatives of Network UCC and Security regarding overall delivery of the IT DOC Hosting the global DSR (Daily Service Review) Responsible for seamless handover between shifts BEHAVIOURS & APPROACH Team leader focused on empowering his/her team to deliver to the best of their capabilities, developing them by inspiring, encouraging and providing constructive feedback to help improve performance Ability to build pro-active, co-operative working relationships with customers, peers and key stakeholders based on respect and teamwork Experience with and sensitivity for different cultures and working practices Ability to act under strong pressure and to manage efficiently crisis situations Able to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense Ability to speak to non-IT stakeholders in terms they will understand WORK EXPERIENCE Total 9 to 12 years of experience Experience of operating as a Duty Manager in a multi-disciplined service management team (ideally from within a NOC/SOC environment) Experience of running a multi-skilled function with people management via both direct reporting and matrix management Knowledge of hybrid cloud, network, virtualization, compute, database and storage technologies. Solid experience of ServiceNow Proficient in the use of an array of monitoring tools Good understanding of current and emerging technologies and how these are applied in complex multi-vendor environments. Minimum 3-5 years Command & Control Centre/NOC Management experience Minimum 3-5 years experience of working within a global NOC/SOC environment EDUCATION & QUALIFICATIONS Bachelor's or Master's degree in a relevant field (e.g. Information Technology, Computer Science, Operations Management or related). ITIL 3 or 4 certification Project Management education and experience Agile delivery methodology Minimum of 5 years of experience working with ServiceNow, including at least 2 years in a leadership or management role. Experience with ServiceNow modules ITSM, ITOM, CMDB, and Incident Management. Excellent communication, problem-solving, and stakeholder management skills. English language expert proficiency (additional languages are beneficial)

As an AngularJS Developer at our IT firm, you will be utilizing AngularJS best practices to develop responsive web and mobile applications. Your responsibilities will include writing, documenting, and testing HTML, CSS, and Javascript. You will collaborate with Backend Developers, HTML coders, and Graphic Designers to ensure a seamless web development process. Additionally, you will conduct performance tests and product analysis to optimize user experience. To excel in this role, you must possess strong front-end development skills, familiarity with AngularJS versions, and a proven track record in the IT industry. Your expertise in Javascript, CSS, and HTML, along with knowledge of frontend technologies and open-source software, will be crucial for delivering high-quality web development projects within deadlines. Key Responsibilities: - Develop responsive applications using AngularJS version 5.x and other open-source software - Implement the latest frontend technologies for client-side communication - Document and test Javascript, HTML, and CSS for future reference - Conduct product analysis and performance tests to ensure effective user interface - Adhere to AngularJS best practices in all technical content development - Collaborate with the Design team to create visually appealing web/mobile applications - Provide technical support to team members and ensure timely project delivery - Coordinate with the backend team for seamless integration and utilize external web services when necessary - Maintain and optimize mobile/web applications for optimal performance Requirements: - Bachelor's degree in Computer Science, Software Engineering, Information Technology, or related field - Proven work experience in the IT industry - Proficiency in Javascript, CSS, and HTML - Familiarity with AngularJS versions, Bootstrap, CodePen, Git, and other frontend development tools - Expertise in Javascript frameworks, databases, APIs, and web services - Basic knowledge of SEO practices and principles - Strong analytical, problem-solving, organizational, and time management skills - Excellent communication and collaboration abilities - Ability to manage multiple projects, meet deadlines, and think critically Desired Candidate Profile: - Work Location: Bangalore/Chennai/Hyderabad - Position Type: Permanent - Experience: 3 to 7 years - Maximum Notice Period: 10 to 15 days If you meet the above requirements and are passionate about AngularJS development, we encourage you to apply immediately to join our dynamic team.,