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Salon Manager

Glitz Salon

3 - 5 years

3 - 4 Lacs

Delhi

Posted:5 hours ago

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Job Description

We are looking for an experienced and result-oriented Salon Manager to oversee daily salon operations, manage staff, ensure excellent customer service and drive sales and business growth.

Key Responsibilities

  • Manage day-to-day salon operations and ensure smooth functioning.
  • Supervise staff, manage schedules, attendance and performance.
  • Achieve monthly sales and revenue targets.
  • Drive sales through services, packages, memberships and retail products.
  • Ensure excellent customer experience and handle complaints professionally.
  • Maintain customer relationships and encourage repeat visits.
  • Monitor inventory, product consumption and wastage.
  • Ensure salon hygiene, grooming and service quality standards.
  • Monitor daily sales, cash collections and expenses.
  • Coordinate marketing activities and customer retention campaigns.
  • Submit daily and monthly performance reports to management.

Qualifications & Experience

  • Minimum 3–5 years of experience in salon management.
  • Strong leadership, communication and customer-handling skills.
  • Sales-oriented with a focus on business growth.
  • Knowledge of salon operations, inventory and basic financial reporting.

Key Performance Indicators (KPIs)

  • Monthly revenue and sales targets.
  • Customer retention and repeat bookings.
  • Staff productivity and performance.
  • Average customer bill value.
  • Customer satisfaction.
  • Inventory control and wastage.

Compensation

Fixed monthly salary plus performance-based incentives linked to achieving agreed sales targets.

The Salon Manager will be responsible for ensuring smooth salon operations, customer satisfaction, staff productivity and overall business growth.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

Skills Required

Customer Service Sales Retail Customer Experience Service Quality Marketing Activities Customer Retention Customer Handling Financial Reporting Customer Satisfaction Inventory Control Client and account management

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Job Type

Full Time

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Glitz Salon

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