Salon Manager

Job Description – Salon Manager

Company: Monsoon Salon
Location: Faridabad, Haryana
Position: Salon Manager

Job Summary

Monsoon Salon is looking for an experienced, customer-focused, and energetic Salon Manager to oversee daily salon operations, lead the salon team, achieve sales targets, and ensure an excellent customer experience.

Key Responsibilities

• Manage daily salon operations and ensure smooth functioning.
• Lead, motivate, and supervise hairstylists, beauticians, therapists, and front-desk staff.
• Achieve monthly revenue targets and drive business growth.
• Handle customer queries, feedback, complaints, and service recovery.
• Maintain high standards of customer service, hygiene, and salon presentation.
• Manage staff schedules, attendance, grooming, and performance.
• Promote salon services, packages, memberships, and retail products.
• Monitor appointments, walk-ins, repeat visits, and customer retention.
• Maintain inventory of salon products and ensure proper stock management.
• Prepare daily sales reports and monitor team performance.
• Ensure staff follow salon policies, service protocols, and professional standards.

Required Skills and Qualifications

• Minimum 2–5 years of experience in salon or beauty industry management.
• Strong leadership, communication, and team management skills.
• Good sales, upselling, and customer relationship management abilities.
• Knowledge of salon services, products, and daily operations.
• Ability to handle customer complaints professionally.
• Basic computer skills and knowledge of billing and reporting systems.
• Strong focus on revenue generation and customer satisfaction.

Key Performance Indicators (KPIs)

• Monthly sales and revenue targets.
• Customer satisfaction and retention.
• Staff productivity and performance.
• Retail product sales and service upselling.
• Appointment conversion and repeat customer bookings.
• Inventory control and operational efficiency.

Employment Details

• Job Type: Full-time
• Location: Faridabad, Haryana
• Salary: As per experience and industry standards
• Reporting To: Owner / Operations Manager
• share cv at : anjali@theprofessionalworld.com
• contact no : 9142191371

Ideal Candidate

A proactive and professional leader who can manage salon operations independently, build a high-performing team, increase revenue, and maintain Monsoon Salon's service quality and reputation.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person