Salesforce Support Lead

Job Description

Should be able to lead a team of 3-5 resources. 5-8 yrs of Support and salesforce experience Has knowledge of Salesforce best practices along with governor limits. Analyze and review business, functional, and technical requirements Understand and Develop Custom fields,Custom objects, Analytic snapshots,Record types AppExchange packages Workflow rules Approval processes Data flow and integration mechanics (not an ETL developer, but may configure an integration if it is GUI-based) Ownership in following aspects Estimation Requirement Design Coding Testing Technical Documentation Release Planning and monitoring the module tasks with subordinates Create data migration workbook Provides experienced guidance on the appropriate choice of platform technology. Experience with project and development lifecycle methodologies. May be required to be on call to provide support on a need-to basis Contribute to key deployment documentation Ability to review the Apex code and provide inputs and recommendations to developers. Aware of platform-specific design patterns and key limits. Understands object-oriented design patterns. Expert in building components with Lightning Experience in Aura Framework Good presentation and customer relationship skills Experience in SOQL & SOSL with consideration to Governor Limits for data manipulation using platform database objects. Experience in one-way integration and bidirectional integration of AppExchange application with Salesforce. Experience in System Integration using Web Services API SOAP API, REST API. Hands on experience in testing apex classes using test classes and debugging apex classes and triggers. Aware of globalization (multi-language, multi-currency) application design considerations on a project. Responsible for documenting design document Experience with project and development lifecycle methodologies. "