Job
Description
How Youll Make an Impact We are seeking a Salesforce Manufacturing Cloud Administrator to serve as a solution lead and subject matter expert within our global Salesforce ecosystem. This role is responsible for configuring and optimizing Salesforce Manufacturing Cloud capabilities, facilitating cross-functional alignment, and ensuring robust governance of data and user experience. The ideal candidate will operate at the intersection of technology and business, collaborating with global IT and business stakeholders, gathering requirements, estimating effort and timelines, supporting change management, and driving scalable solutions across regions. Responsibilities Include Serve as the senior administrator and solution lead for Salesforce Manufacturing Cloud, ensuring platform scalability, stability, data integrity, and adherence to best practices. Collaborate directly with business stakeholders, Product Owners, and cross-functional teams to understand requirements, define and communicate solutions, and ensure business alignment. Translate business needs into detailed functional requirements, support effort estimation and delivery timelines, and in some cases, act as a Business Analyst for deeper process understanding. Configure and maintain platform capabilities including custom objects, flows, page layouts, record types, validation rules, and manage enhancements and upgrades. Create and manage analytics assets such as reports and dashboards tailored to sales forecasting, product demand, revenue visibility, and service metrics. Provide documentation, user training, technical guidance, and mentoring to support platform adoption and operational consistency. Proactively evaluate and implement Salesforce releases and integrated app changes, maintaining awareness of system upgrades and ensuring impact is communicated and addressed. What You’ll Need B.Tech/B.E/BCA/MCA/M.Tech or equivalent. 4+ years of Salesforce platform administration with 2+ years in Manufacturing Cloud, preferably in a manufacturing environment Proven ability to act as a solution lead, translating complex business requirements into scalable technical solutions. Deep knowledge of Manufacturing Cloud components like Sales Agreements, Account Manager Targets, and Forecasting. Experience with Salesforce Flows, Process Builder, Lightning Components, and platform security models. Strong data management and governance skills, including duplicate management, data security, and compliance oversight. Familiarity with ERP systems (SAP preferred) and integration tools like MuleSoft. Proficient in Agile/Scrum methodology using Jira/Confluence or similar tools. Proactive in managing system upgrades and Salesforce releases, including impact assessment and change enablement. Strong communication, stakeholder management, problem-solving, and user enablement capabilities. What Will Set You Apart Salesforce Certified Administrator (ADM 201) Advanced Administrator Manufacturing Cloud Accredited Professional Sales Cloud Consultant Service Cloud Consultant
