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15.0 - 20.0 years
2 - 5 Lacs
ahmedabad
Work from Office
About The Role Project Role : Quality Engineer (Tester) Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process. Must have skills : Salesforce Omnistudio Platform Good to have skills : Salesforce Lightning Web ComponentsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Quality Engineer, you will enable full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day will involve engaging with various teams to ensure that testing processes are efficient and effective, while also focusing on continuous improvement and automation strategies to enhance the overall quality of the applications being developed. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor industry trends and best practices to implement innovative testing strategies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Omnistudio Platform.- Good To Have Skills: Experience with Salesforce Lightning Web Components.- Strong understanding of automated testing frameworks and tools.- Experience in API testing and security testing methodologies.- Proficient in creating and executing test plans and test cases. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce Omnistudio Platform.- This position is based at our Ahmedabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and providing guidance to team members. You will also engage in problem-solving discussions, ensuring that the applications meet user needs and are delivered on schedule. Your role will require you to balance technical expertise with effective communication, fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Strong understanding of web development principles and best practices.- Experience with JavaScript frameworks and libraries.- Familiarity with Salesforce platform features and capabilities.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce Lightning Web Components.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
pune
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce CPQ Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that solutions are effectively implemented and aligned with project goals. Your role will require you to maintain open lines of communication with stakeholders, ensuring that all parties are informed and engaged throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure adherence to timelines and quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce CPQ.- Strong understanding of application design and development processes.- Experience with configuration management and deployment strategies.-strong background in Sales Cloud, Apex, Lightning Web Components (LWC), REST APIs, and JavaScript with more than 4-year experience- Ability to analyze business requirements and translate them into technical specifications.- Familiarity with Agile methodologies and project management tools. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce CPQ.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
4.0 - 9.0 years
5 - 9 Lacs
pune
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce CPQ Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals. You will also participate in testing and refining applications to enhance user experience and efficiency, while staying updated on industry trends and best practices to continuously improve your contributions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows to ensure clarity and consistency.- Engage in continuous learning to stay abreast of new technologies and methodologies relevant to application development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce CPQ.- Strong understanding of application design principles and methodologies.- Experience with integration of Salesforce CPQ with other systems.- strong background in Sales Cloud, Apex, Lightning Web Components (LWC), REST APIs, and JavaScript with more than 2 year experience- Ability to troubleshoot and resolve application issues effectively.- Familiarity with Agile development practices and tools. Additional Information:- The candidate should have minimum 4 years of experience in Salesforce CPQ.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
pune
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Lightning Web Components Good to have skills : Salesforce Lightning Aura ComponentsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and providing guidance to team members to foster a productive work environment. You will also engage in problem-solving discussions and strategize on best practices to enhance application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure adherence to timelines and quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Good To Have Skills: Experience with Salesforce Lightning Aura Components.- Strong understanding of web development principles and best practices.- Experience with JavaScript frameworks and libraries.- Familiarity with Agile methodologies and project management tools. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce Lightning Web Components.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
pune
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning to align application features with business needs, ensuring that the solutions provided are effective and efficient. Your role will require you to stay updated on industry trends and best practices to continuously improve application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Must have Experience with Apex programming and Salesforce APIs along with integration- Strong understanding of web development technologies such as HTML, CSS, and JavaScript.- Good to have knowledge on Salesforce Financial Services Cloud hand on as well.- Experience in integrating Salesforce with third-party applications.- Familiarity with Agile methodologies and project management tools. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce Lightning Web Components.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
5.0 - 8.0 years
9 - 14 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Salesforce Service Cloud. Experience: 5-8 Years.
Posted 2 weeks ago
6.0 - 11.0 years
6 - 16 Lacs
noida, gurugram, delhi / ncr
Hybrid
Role & responsibilities - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components. - Strong understanding of web development principles and best practices. - Experience with JavaScript frameworks and libraries. - Familiarity with Salesforce platform features and functionalities. - Ability to troubleshoot and resolve technical issues efficiently.
Posted 2 weeks ago
10.0 - 15.0 years
30 - 45 Lacs
noida, bengaluru
Hybrid
Own end-to-end Salesforce solution architecture for large-scale, enterprise-grade implementations Translate complex business requirements into scalable and extensible Salesforce designs Provide architectural leadership across Sales Cloud, Service Cloud, Experience Cloud, Field Service, CPQ, or Marketing Cloud Define integration strategy using REST/SOAP APIs, Middleware (e.g., MuleSoft), and 3rd-party applications Lead design sessions, architecture reviews, and technical deep-dives with stakeholders and developers Ensure alignment with Salesforce best practices, governor limits, data security, and compliance requirements Define and enforce development standards, DevOps practices (Salesforce DX, CI/CD), and version control workflows Guide multiple Salesforce scrum teams across offshore/onsite locations, acting as the technical escalation point Collaborate with Enterprise Architects, Solution Architects, Product Owners, and QA leads to ensure high-quality delivery Contribute to proposals, estimations, architecture artifacts, and technical roadmaps
Posted 2 weeks ago
8.0 - 13.0 years
25 - 35 Lacs
chennai, bengaluru
Work from Office
Role Overview We are seeking a Technical Manager to lead engineering maturity and delivery governance across our Salesforce ecosystem, spanning internal and vendor teams. This is a hands-on leadership role combining technical oversight, process governance, and cross-vendor team alignment, with a strong focus on Service Cloud, Experience Cloud, and Field Service Lightning. The role demands a mix of strategic thinking and tactical delivery management, with the ability to drive quality improvements, introduce engineering best practices, and embed a strong agile culture within a multi-vendor, distributed environment. Required Qualifications & Skills Bachelors degree in Computer Science, Engineering, or related field. 8+ years of Salesforce experience, with hands-on expertise in: Service Cloud, Experience Cloud, Field Service Lightning Apex, LWC, Aura, SOQL/SOSL, Flows 3-5+ years in a technical leadership role, preferably across distributed or vendor teams. Proven ability to stabilise delivery, introduce engineering discipline, and lead agile transformations. Solid understanding of Salesforce security model, platform limitations, and governance constraints. Experience driving maturity across CI/CD, documentation, and quality gates. Effective communicator with ability to influence and mentor cross-functional teams. Preferred Salesforce certifications (e.g., Platform Developer I/II, Service Cloud Consultant) Certified Scrum Master (CSM) or equivalent Prior experience in multi-vendor environments or vendor performance management Key Responsibilities Strategic Engineering Governance Define and enforce coding standards, component design guidelines, and review practices across development team. Champion preventive engineering early defect detection, code quality metrics, and test automation. Coordinate cross-vendor architecture/design reviews in partnership with the Solution Architect. Promote platform governance secure coding, permission model hygiene, and scalable designs. Tactical Delivery Oversight Work closely with the current vendors delivery team to stabilise output quality and delivery velocity. Guide daily development activities including code reviews, story validations, and defect triaging. Identify root causes of recurring quality issues and drive immediate remediation plans. Establish backlog readiness, definition of done, and user story hygiene. Agile Process Maturity Act as a coach, helping enforce agile principles and eliminating waterfall behaviours. Improve agile ceremonies (standups, planning, retrospectives) and drive ownership in sprint execution. Establish and maintain process discipline for documentation, traceability, and component versioning. Cross-Vendor Team Alignment Ensure fair workload distribution and role clarity across internal and external resources. Conduct skill and maturity assessments, identifying gaps and recommending improvements. Promote collaborative behaviours, feedback loops, and accountability in a hybrid delivery setup. KPI Ownership Define, implement, and monitor delivery KPIs (e.g., code quality, velocity, defect rates, documentation hygiene). Provide regular reporting and improvement plans based on performance metrics. Share your resume with below details to js001102065@techmahindra.com Current and expected CTC Notice period Experience as Tech Lead/Delivery Manager Experience in Salesforce Sales/Service cloud
Posted 2 weeks ago
6.0 - 11.0 years
8 - 18 Lacs
hyderabad, bengaluru, delhi / ncr
Work from Office
Role Overview: We are seeking a highly experienced Salesforce FSL Developer to lead the design, development, and implementation of Field Service Lightning (FSL) solutions. The ideal candidate will have deep expertise in Salesforce development and a strong understanding of FSL architecture, mobile capabilities, and integration strategies. Key Responsibilities: Design and develop scalable solutions using Salesforce Field Service Lightning (FSL) . Customize and enhance the FSL mobile app , including offline capabilities. Develop components using Apex, Visualforce, and Lightning Web Components (LWC) . Integrate Salesforce with external systems using REST/SOAP APIs . Collaborate with cross-functional teams to gather and analyze business requirements. Implement and maintain FSL data models, service territories, work rules, and scheduling policies. Ensure high performance and usability of FSL solutions across devices. Participate in Agile/Scrum ceremonies and contribute to sprint planning and reviews. Troubleshoot and resolve technical issues related to FSL and Salesforce platform. Maintain documentation and provide technical guidance to junior developers. Required Skills: 7+ years of experience in Salesforce development , with a strong focus on Field Service Lightning . Proficiency in Apex, Visualforce, LWC , and Salesforce configuration. Deep understanding of FSL architecture , data model, and scheduling engine. Experience with FSL mobile app customization and offline features. Strong knowledge of API integrations (REST/SOAP). Solid grasp of object-oriented programming and design patterns. Familiarity with Agile/Scrum methodologies . Excellent problem-solving , analytical, and communication skills. Preferred Qualifications: Salesforce certifications such as: Platform Developer I/II Field Service Lightning Consultant Experience with Salesforce DX , Git, and CI/CD tools. Exposure to Service Cloud and Experience Cloud is a plus.
Posted 2 weeks ago
5.0 - 10.0 years
10 - 14 Lacs
bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Conga CPQ Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and collaborating with various teams to ensure project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design and development process- Coordinate with stakeholders to gather requirements- Ensure timely delivery of projects Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Conga CPQ- Strong understanding of Salesforce platform capabilities- Experience in designing and implementing Salesforce solutions- Knowledge of Salesforce best practices- Hands-on experience in Salesforce configuration and customization Additional Information:- The candidate should have a minimum of 5 years of experience in Salesforce Conga CPQ- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Service Cloud Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and best practices among team members.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Service Cloud.- Good To Have Skills: Experience with Salesforce Lightning.- Strong understanding of application design principles and best practices.- Experience in integrating Salesforce with other systems and platforms.- Familiarity with Agile methodologies and project management tools. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce Service Cloud.- This position is based in Hyderabad.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
3.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing innovative solutions to enhance business operations and user experience. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to design, develop, and implement Salesforce Lightning Web Components. Optimize application performance and ensure scalability. Troubleshoot and resolve technical issues in a timely manner. Stay updated with the latest Salesforce technologies and best practices. Provide technical guidance and mentorship to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Salesforce Lightning Web Components. Strong understanding of Salesforce development best practices. Experience with Salesforce integration and customization. Hands-on experience in developing Lightning Web Components. Knowledge of Apex programming language. Additional Information: The candidate should have a minimum of 3 years of experience in Salesforce Lightning Web Components. This position is based at our Bengaluru office. A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
nagpur
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Mulesoft Anypoint Platform Good to have skills : Salesforce Lightning Aura Components, nCino Bank Operating SystemMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive successful outcomes. You will also engage in problem-solving activities, providing guidance and support to your team while ensuring adherence to best practices in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior professionals to enhance their skills and knowledge.- Evaluate and implement new technologies to improve application performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Mulesoft Anypoint Platform.- Good To Have Skills: Experience with nCino Bank Operating System, Salesforce Lightning Aura Components.- Strong understanding of API design and management.- Experience with integration patterns and best practices.- Familiarity with cloud-based application development. Additional Information:- The candidate should have minimum 7.5 years of experience in Mulesoft Anypoint Platform.- This position is based at our Nagpur office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
7.0 - 12.0 years
5 - 9 Lacs
bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Technical Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to create innovative solutions and ensure seamless application functionality. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead architectural discussions and decisions- Develop technical specifications and architecture designs- Conduct code reviews and ensure coding standards are met Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Technical Architecture- Strong understanding of Salesforce platform capabilities- Experience in designing and implementing Salesforce solutions- Knowledge of integration patterns and best practices- Hands-on experience with Salesforce Lightning components Additional Information:- The candidate should have a minimum of 7.5 years of experience in Salesforce Technical Architecture- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education
Posted 2 weeks ago
4.0 - 9.0 years
7 - 11 Lacs
gurugram
Work from Office
Experience Required: Minimum 7+ Years overall experience and at least 4 years in Salesforce Development About the Role: We are seeking a highly skilled and experienced Salesforce Senior Developer to join our dynamic team. The ideal candidate will have a strong background in Salesforce development and architecture, with a proven track record of delivering scalable and high-quality solutions. You will play a key role in designing, developing, and implementing Salesforce-based applications that align with business goals. Key Responsibilities: Design and develop customized solutions within the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce technologies. Collaborate with business stakeholders, architects, and other developers to gather requirements and translate them into technical solutions. Lead the end-to-end development lifecycle including coding, testing, deployment, and documentation. Integrate Salesforce with external systems using APIs, middleware, and third-party tools. Ensure best practices in coding, security, and performance optimization. Mentor junior developers and provide technical guidance to the team. Stay updated with Salesforce releases and new features and recommend improvements. Required Qualifications: Minimum 7 years of overall experience and 4+ years hands-on experience in Salesforce development. Strong proficiency in Apex, Visualforce, Lightning Components (Aura and LWC) . Experience with Salesforce APIs (REST/SOAP) and integration patterns. Solid understanding of Salesforce data model, security, and sharing rules . Experience with Salesforce DX, Git, CI/CD tools is a plus. Excellent problem-solving skills and ability to work independently or as part of a team. Preferred Skills: Salesforce certifications such as Platform Developer I are highly desirable. Experience with Agile/Scrum methodologies . Familiarity with Salesforce Sales Cloud, Service Cloud, and Experience Cloud . Knowledge of JavaScript frameworks and front-end development is a plus. Strong communication and interpersonal skills.
Posted 2 weeks ago
5.0 - 8.0 years
9 - 14 Lacs
pune
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: CONGA CPQ.Experience: 5-8 Years.
Posted 2 weeks ago
5.0 - 10.0 years
7 - 17 Lacs
hyderabad, telangana
Work from Office
Work timings: 2 pm - 11 pm Indian Standard Time. Overview: We are looking for an experienced Senior Salesforce Developer to join our team. The ideal candidate will have a strong background in Salesforce development with a deep understanding of Apex, Lightning (Aura/LWC), and Salesforce integration patterns. The candidate should be able to design and develop solutions that meet business requirements while adhering to best practices and coding standards. Responsibilities Collaborate with cross-functional teams to identify and prioritize project requirements and technical dependencies. Design and develop custom solutions on the Salesforce platform, including Apex, Lightning Components (Aura/LWC), and integration with external systems. Provide technical guidance and mentorship to peer developers and team members. Participate in code reviews and ensure that development standards and best practices are being followed. Develop and maintain technical documentation for all Salesforce customizations. Work with Salesforce administrators to ensure that the platform is configured to meet the needs of the business. Identify and troubleshoot complex Salesforce issues, providing technical solutions and workarounds as needed. Stay up-to-date with Salesforce releases, features, and best practices, and share this knowledge with the team. Experience and Expectations 5+ years of experience in Salesforce development. Strong knowledge of Apex, Lightning Components (Aura/LWC), and Salesforce integration patterns. Experience with Salesforce APIs and third-party integrations. Ability to design and develop complex solutions that meet business requirements while adhering to best practices and coding standards. Experience with Agile development methodologies. Excellent written and verbal communication skills and ability to work collaboratively with cross-functional teams. Salesforce Platform Developer or Architect certifications are a plus.
Posted 2 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
As a Campaign Specialist, you are responsible for handling clients across industries within the quality space. You will be responsible for managing the complete investigation process related to quality and compliance controls. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Your primary responsibilities include: Build campaign journeys, filter entry audience Build emails using content builder in SFMC Creation email communication by drag and drop Communicate with market point of contacts Investigate journey bugs Create and update data extensions for send and personalization requests Attach creatives to a journey for final deployment Build cloud pages whenever required to connect the email using CTAs Creation of user input form pages Ability to write to Data Extensions Build required automation in Automation Studio whenever required Build error and exception handlers to prevent unhandled risk Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 3+ years of experience in Marketing Automation Minimum 2+ years of experience using AMP scripting Minimum 2+ years of responsive HTML, CSS & JavaScript coding experience Basic HTML knowledge Understand campaign brief and campaign flow Able to communicate with market representatives to clarify campaign Good Communication skills Understand the data model and how the database works (primary + foreign key, relations) Able to read and edit HTML/CSS code Basics of SQL Salesforce Marketing Cloud knowledge
Posted 2 weeks ago
5.0 - 10.0 years
6 - 11 Lacs
mysuru
Work from Office
As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5+ years of hands-on experience in Salesforce development, including LWC and Apex. Strong proficiency in Lightning Web Components (LWC), JavaScript, and HTML/CSS. Expertise in Apex programming, including classes, triggers, and batch processing. Experience working with Salesforce APIs (REST/SOAP) and integrations. Familiarity with Salesforce security model, including profiles, roles, sharing settings, and permission sets Preferred technical and professional experience Experience with Aura Components (though primary focus is LWC). Knowledge of Salesforce Experience Cloud (Communities). Experience with Salesforce Flows, Process Builder, and declarative automation
Posted 2 weeks ago
5.0 - 10.0 years
6 - 11 Lacs
bengaluru
Work from Office
As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. Your primary responsibilities include: • Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications. • Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture. • Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5+ years of hands-on experience in Salesforce development, including LWC and Apex. Strong proficiency in Lightning Web Components (LWC), JavaScript, and HTML/CSS. Expertise in Apex programming, including classes, triggers, and batch processing. Experience working with Salesforce APIs (REST/SOAP) and integrations. Familiarity with Salesforce security model, including profiles, roles, sharing settings, and permission sets Preferred technical and professional experience Experience with Aura Components (though primary focus is LWC). Knowledge of Salesforce Experience Cloud (Communities). Experience with Salesforce Flows, Process Builder, and declarative automation
Posted 2 weeks ago
3.0 - 8.0 years
5 - 9 Lacs
pune
Work from Office
As a Campaign Specialist, you are responsible for handling clients across industries within the quality space. You will be responsible for managing the complete investigation process related to quality and compliance controls. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Your primary responsibilities include: Build campaign journeys, filter entry audience Build emails using content builder in SFMC Creation email communication by drag and drop Communicate with market point of contacts Investigate journey bugs Create and update data extensions for send and personalization requests Attach creatives to a journey for final deployment Build cloud pages whenever required to connect the email using CTAs Creation of user input form pages Ability to write to Data Extensions Build required automation in Automation Studio whenever required Build error and exception handlers to prevent unhandled risk Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 3+ years of experience in Marketing Automation Minimum 2+ years of experience using AMP scripting Minimum 2+ years of responsive HTML, CSS & JavaScript coding experience Basic HTML knowledge Understand campaign brief and campaign flow Able to communicate with market representatives to clarify campaign Good Communication skills Understand the data model and how the database works (primary + foreign key, relations) Able to read and edit HTML/CSS code Basics of SQL Salesforce Marketing Cloud knowledge
Posted 2 weeks ago
5.0 - 9.0 years
12 - 18 Lacs
gurugram
Work from Office
Looking for a Salesforce Technical Lead with 5+ yrs of experience in Apex, LWC, Flows & integrations. Must have strong leadership skills, CI/CD knowledge, and Salesforce certifications. Lead team delivery & drive scalable solutions. Remote Oppy. Accidental insurance Health insurance
Posted 2 weeks ago
4.0 - 9.0 years
8 - 12 Lacs
chennai
Work from Office
Job Details: Experience in developing Salesforce customization projects, integrations, and developing and executing data migrations. Experience creating the technical solution for complex Salesforce implementations. Experience in technology implementation for full lifecycle enterprise software projects Hands on experience into Admin (Profile, permission set, Workflow Rule, Process Builder); APEX, Lightning Components (Aura / Lightning Web Components); Integration (Web Services / APIs / Mulesoft or TIBCO); Deployment (Change Set / Managed & Unmanaged Packages / Patches & Packages and DevOps) Worked on projects involving Sales and Service cloud with FSL. Marketing Cloud will be an added advantage. Preferred Skills: Enterprise solution experience with ability to propose pitfalls and suggest optimized design Demonstrated knowledge of XML, SQL, HTTP/HTTPS, and EAI processes Familiarity with multiple implementation standards and methodologies Salesforce.com and other certifications, required Very strong work ethic with a customer service focus Preferred Credentials: Proven ability to build, manage and foster a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment Excellent communication (written and oral) and interpersonal skills
Posted 2 weeks ago
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