2.0 - 4.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Get to Know Us: Headquartered in Texas, CG Infinity is one of the fastest growing software service companies in the region with 300+ strong team members in Dallas, Houston, Albuquerque, Little Rock and New Delhi, India. The company offers solutions that are tailored to the needs of individual clients utilizing expertise in customer experience & CRM, application development & integration, production support & quality assurance, and data analytics & AI. CG Infinitys mission is to grow talent and develop life-long relationships with its customers. The company has been featured on INC 5000 and The Best Places to Work in recent years. Website : http://www.cginfinity.com | https://www.linkedin.com/company/cginfinityinc/ Company size: 201-500 employees Headquarters: Dallas, Texas Founded: 1998 Our Culture: Our people-first approach to technology offers best-in-class service and success rates. Here are some of the main services that we offer at CG Infinity: Salesforce Implementations, Customer Experience & CRM, Application Development & Integration, Production Support & QA, and Data Analytics & AI. Job Title: Salesforce Administrator Location: Noida, UP, India Experience: 23 years About The Role Were looking for a motivated Salesforce Administrator to manage and optimize our Salesforce environment. This role is perfect for someone with 23 years of Salesforce experience who enjoys solving problems, improving processes, and supporting business users. Key Responsibilities Maintain and configure Salesforce (users, roles, profiles, permissions, page layouts, record types, etc.) Create and manage reports, dashboards, and workflows to support business needs Assist with data management (import, export, deduplication, cleansing) Support end users by troubleshooting and resolving Salesforce-related issues Partner with stakeholders to gather requirements and suggest Salesforce best practices Ensure platform data integrity, security, and compliance Collaborate on system enhancements and new feature rollouts Qualifications 23 years of hands-on Salesforce Administration experience Salesforce Administrator Certification (ADM201) required (or in progress) Strong knowledge of Salesforce fundamentals (objects, fields, validation rules, flows, process builder) Experience working with reports, dashboards, and data tools Excellent communication and problem-solving skills Ability to work with cross-functional teams and translate business needs into Salesforce solutions Nice-to-Have (but Not Required) Experience with Salesforce Flows and automation tools Exposure to AppExchange apps or integrations Basic understanding of Salesforce security, profiles, and permission sets Powered by JazzHR pCwhbnLoqL Show more Show less

Posted 4 days ago

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Salesforce L1 support specialist Avanciers

1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

Overview: The Salesforce Helpdesk Support L1 role is responsible for providing initial-level technical support and troubleshooting for Salesforce users within the organization. The primary goal is to effectively resolve user inquiries and issues, ensuring efficient and seamless Salesforce usage. Shift: US Key Responsibilities: Strong understanding of Salesforce fundamentals, including user interface, data management, and reporting. Ability to analyze and troubleshoot technical issues effectively. Diagnose and resolve common Salesforce issues, such as login problems, data entry errors, and report generation difficulties. Excellent communication and interpersonal skills, strong customer service orientation. Proficiency in using Microsoft Office applications, familiarity with remote support tools and ticketing systems. Strong problem-solving skills and attention to detail. Identify issues that require escalation to higher-level support or development teams. Need to work closely with other teams. Salesforce platform is constantly evolving, so a candidate needs to be committed to continuous learning and staying up-to-date with the latest features and best practices. Preferred Skills and Qualifications: Bachelor's degree in a related field or equivalent practical experience. Minimum of 1-3 years of experience in Salesforce Administration. Familiarity with Salesforce Sales Cloud, Service Cloud, AppExchange, Lightning and other Salesforce modules. Must have experience in creating business requirement documents. Certification in Salesforce Administration or a related field. Experience with other CRM and ERP systems a bonus. Company Culture: At Avanciers, we foster a culture of collaboration, innovation, and respect. Our values center around integrity, excellence, and continuous improvement. We strive to create an inclusive environment where every voice is valued, and diversity is celebrated. Equal Opportunity Employer: ,

Posted 1 month ago

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