Salesforce Engineer (Case Management & Knowledge management)

Job Description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us! Job Description Summary: Rockwell Automation's Salesforce enables Software and Service contracts and renewal process and is a critical application for company's digital transformation to enable annual recurring revenue. As an experienced and passionate member of an agile capability team you will deploy leading edge engineering and product configuration solutions to deliver value to our customers. The team uses multiple technologies including Azure cloud to provide these new solutions. Your Responsibilities: Bachelor's Degree in computer science, management information systems, engineering, or related field Minimum 5 yrs of experience as a Salesforce developer 3+ years of experience in Service cloud You report to Manager The Essentials - You Will Have: Experience integrating Salesforce CPQ with other business systems, such as ERP or billing platforms. Knowledge of middleware tools like MuleSoft or Salesforce Integration Cloud. The Preferred - You Might Also Have: Proficiency in programming languages such as Apex, Visualforce, and JavaScript. Knowledge of web technologies like HTML, CSS, and JavaScript frameworks (e.g., Angular, React). Familiarity with REST and SOAP APIs for integrating Salesforce with other systems. 3+ years of experience in Case Management & Knowledge management. Experience with version control systems (e.g., Git). What We Offer: Our benefits package includes Comprehensive mindfulness programmes with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching programme - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalised wellbeing programmes through our OnTrack programme On-demand digital course library for professional development and other local benefits! #LI-Hybrid #LI-SK2 Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.