652 Salesforce Crm Jobs - Page 22

Experience in managing marketing automation platforms and tools. Salesforce Marketing Cloud Account Engagement with an enterprise content management system (ideally Adobe Experience Manager). Experience in Salesforce Pardot (Marketing Cloud Account Engagement) Working in complex Landscapes (Salesforce CRM, SAP ERP, Enterprise CMS like AEM, Azure B2C) is mandatory. Knowledge of working with ticket systems, documentation systems and agile development (SCRUM)

Job Summary: We are seeking a highly skilled and motivated Salesforce Developer with expertise in Salesforce Data Cloud and Salesforce Loyalty Cloud to join our team. In this role, you will be responsible for designing, developing, implementing, and integrating customized applications and solutions that support our evolving business needs across both cloud platforms. You will work closely with cross-functional teams to build scalable and personalized experiences using the Salesforce platform. This role requires a strong understanding of Salesforce Loyalty Management, Data Cloud, Experience Cloud , Marketing Cloud , and Salesforce development tools such as Apex , LWC , and Flows . Compensation: The compensation will depend upon the experience and caliber you possess. Industry: Information Technology Department: Engineering Educational Qualification: Proven work experience in designing, developing, customizing, and implementing Salesforce solutions on Loyalty Cloud and Data Cloud Bachelors degree in Computer Science, Software Engineering, or a related field. Certifications in the related field is a plus. Key Responsibilities: Design, develop, and deploy scalable, high-performance Salesforce solutions leveraging Data Cloud and Loyalty Cloud . Build and customize Salesforce features using Apex , Visualforce , Lightning Components , and Lightning Web Components (LWC) . Connect and synchronize Salesforce Data Cloud with CRM and Loyalty Cloud to activate customer segments and behavioral insights. Implement and maintain Salesforce Loyalty Cloud features, including program rules, tiers, point accrual/redemption logic, and member lifecycle management. Leverage Salesforce Data Cloud (CDP) for unified customer profiles, segmentation, and activation across marketing and engagement platforms. Create robust data pipelines and integrations with external systems using REST/SOAP APIs and tools like MuleSoft . Implement loyalty management features including tier logic, points accrual/redemption, member lifecycle, and offers. Ensure high system performance through debugging, troubleshooting, and tuning. Implement and uphold best practices for data governance , security , and regulatory compliance . Perform data migration , data transformation , and cleansing activities as needed. Create and maintain technical documentation , including solution designs, architecture diagrams, and configuration guides. Conduct unit testing , assist in user acceptance testing (UAT) , and resolve production issues. Stay up to date with Salesforce platform enhancements, especially around Data Cloud and Loyalty Cloud , and recommend innovative improvements. Collaborate with product managers, marketers, and analysts to ensure accuracy in business logic and data flow. Provide technical mentorship to junior developers and perform code reviews to ensure high-quality, maintainable code. Actively contribute to the design and deployment of innovative Salesforce features that enhance customer engagement and satisfaction. Key Skills Required: Proven experience with Salesforce Loyalty Management and Salesforce Data Cloud . Proficient in Salesforce development tools : Apex, SOQL, LWC, Visualforce, Flow Builder. Experience integrating Salesforce with external systems via APIs and middleware. Knowledge of Salesforce architecture, data modeling, and security best practices. Experience with Agile methodology and tools like Jira or Azure DevOps. Excellent communication, collaboration, and problem-solving skills. Strong documentation and testing practices. Stay updated with Salesforce platform updates, new features, and industry best practices to recommend and implement process improvements and optimizations. Benefits and Perks: Flexible remote/hybrid work options with outcome-focused autonomy Custom compensation packages aligned with your expertise and market value Lead high-impact, career-defining projects with global clients Influence internal growth by mentoring future leaders and building elite teams Direct collaboration with executive leadership Represent Cyntexa at global industry events and strategic platforms Paid Leaves Maternity / Paternity Leaves Health Insurance

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. salesforce developer Responsibilities Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements Ensuring Salesforce best practices are followed in configuring and customizing the application Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements , including specifications for user interfaces, customized applications and interactions with internal Salesforce instances Certifications Salesforce AppBuilder Platform Developer I Platform Developer 2 Sales Cloud Service Cloud Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Cisco Routing and Switching. Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Omnistudio Platform Good to have skills : vlocity platform Minimum 5 year(s) of experience is required Educational Qualification : 1 15 years full time education Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :Salesforce Omnistudio PlatformGood to Have Skills : No Technology Specialization, vlocity platformJob Requirements :Key Responsibilities :1 5-7 Years of Experience in Salesforce Technology 2 Min 2 Years Hands On Experience on Vlocity Communication Cloud and Vlocity Order Management Strong Knowledge in Telecom Domain and executed at least one E2E implementation Technical Experience :1 Strong should possess strong skills in Vlocity Order Management, Order Decomposition, Order Orchestration Plans Scenarios 2 Strong Skills in developing Integration components using Integration Procedures in Vlocity 3 Strong Skills in Salesforce Apex Triggers 4 Candidate will be leading team of 5-10 members as part of the implementation Professional Attributes :1 Good to have at least one certification in Vlocity 2 Strong communication skills 3 Good Analytical skill Educational Qualification:1 15 years full time educationAdditional Info : Qualification 1 15 years full time education

Skill required: Marketing Operations - Campaign Management Designation: Digital Content Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English - Intermediate What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for? . Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Salesforce Experience Cloud Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the growth and success of the projects. Roles & Responsibilities: Expected to be an SME, collaborate, and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and mentor junior team members. Drive innovation and continuous improvement within the team. Professional & Technical Skills: Must To Have Skills:Proficiency in Salesforce Experience Cloud. Strong understanding of CRM systems and cloud-based technologies. Experience in developing and implementing Salesforce solutions. Hands-on experience with Salesforce Lightning components. Knowledge of Salesforce integration with third-party applications. Additional Information: The candidate should have a minimum of 5 years of experience in Salesforce Experience Cloud. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

R ole & responsibilities Design new campaign strategies and marketing plans across all channels. Conduct clients Campaign/Marketing capability assessment and provide recommendations on optimizing the Campaign/Marketing stack and develop use cases to improve utilization of the campaign ecosystem. Experience developing next best action strategies Developing business case for campaign strategies, technology solutions. Experience with value architecting. Derive insights for campaign, work on Campaign attribution and optimization strategy Define campaign Key Performance Indicators and track them throughout the campaign lifecycle Identifying marketing process improvement opportunities and re-define the processes. Lead and managed at least 1 large salesforce marketing program execution from strategy definition to delivery in Salesforce Marketing capabilities like SFMC/ Pardot/ Personalization/ Data cloud/ Salesforce Loyalty Good experience in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team. Strong project management skills: ability to mobilize and organize across multiple stakeholders (client and internal) and projects. Professional & Technical Skills: Knowledge/Experience of SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty Good consulting and techno-functional experience is preferred. Excellent oral and written communication skills Stakeholder Management: Experience in working with middle to senior management levels within existing organization /client organizations. Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Highly organized, proven ability to develop efficient processes that elevate team performance and drive results. Proven success in navigating global matrixed environments and /or experience in client facing roles. Ability to lead and manage small/ mid-sized teams. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Exposure to the process of developing capability.

About The Role Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. ? Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a client’s business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit client’s business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others’ contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects ? ? ? Mandatory Skills: Finacle customization version 7. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. ? Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a client’s business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit client’s business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others’ contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects ? ? ? Mandatory Skills: Finacle customization version 7. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role ? ? ? ? Mandatory Skills: CAD App and Customization Tools. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Azure DevOps Operations. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: MSD365 Customization and Configuration. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Experience 2 – 4 Years of Transaction Monitoring experience About The Role Analyze transaction activity and KYC information and conduct due diligence research in support of investigations and make a recommendation to close an alert or send it to AML investigations for further review. Document investigations in written narratives Essential Hiring Skills: Good communication (Written English). Prior experience working with transaction reviews, AML Investigations Excellent written and oral communication skills Demonstrated strong attention to detail. Experience collecting, interpreting, updating and organizing data Mandatory Skills: Retail Banking (CLM). Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Department: Commercial-DD&IT GBS Bangalore, India Are you an expert in Adobe Experience Manager (AEM) looking to take your career to the next level? Do you want to play a pivotal role in shaping digital content management and enhancing user experience at Novo Nordisk? If so, we invite you to join our dynamic team as an AEM Architect. Read more and apply today for a life-changing career. Apply Now! The Position As an Adobe Experience Manager Architect, you will: Design, develop, and implement AEM-based solutions that align with business requirements and technical specifications. Lead architectural discussions and design sessions with stakeholders to gather and analyse requirements for the Adobe Experience Cloud migration and new target architecture. Provide expert guidance on AEM best practices, including content modelling, workflows, and component development. Collaborate closely with System Management and development teams to ensure best practices in coding, testing, and deployment processes are followed. Oversee the integration of AEM with other technologies and platforms, especially in the context of the ongoing migration and move to target architecture. Stay current with Adobe Experience Manager updates, enhancements, and market trends. Qualifications To succeed in this role, you have: Bachelors degree in computer science, Business, or a related field. Masters Degree is good to have. With over 14 years of overall experience, including more than 4 years specializing in designing AEM architecture solutions. Proven experience as an AEM Architect or similar role with extensive knowledge of Adobe Experience Manager. Strong understanding of AEM components, templates, and workflows. Knowledge of web services and integration techniques. Experience in Agile methodologies. Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively in a team environment and independently. Adobe Certified Expert (ACE) in AEM (Good to have). About the Department You will report to the Director / Head of Commercial DD&IT GBS in the global DD&IT unit based in Bangalore, India. Our area consists of approximately 145 highly skilled professionals, all working with Commercial stakeholders in a highly matrixed organisation with a global footprint. We foster a collaborative and innovative atmosphere, where your expertise can make a significant impact on our digital journey.

Senior Manager, Business Applications This role leads the delivery, optimization, and continuous enhancement of Salesforce CPQ solutions, with a strong understanding of Sales Cloud (GTM) and surrounding applications. Combining technical acumen with strategic leadership, the Senior Manager will drive scalable, secure, and efficient solution implementationsensuring seamless collaboration across development, operations, and quality teams. The role also focuses on improving delivery frameworks, enhancing performance, and integrating boundary systems to support end-to-end sales processes. Key Responsibilities: Lead end-to-end delivery of Salesforce CPQ initiatives, ensuring alignment with business priorities, timelines, and quality standards. Confirm and document project scope, impact, priorities, and delivery timelines; develop and manage detailed project plans with achievable milestones. Drive collaboration across cross-functional teams in the US and India, facilitating effective communication and execution throughout the project lifecycle. Build strong relationships with key business stakeholders and customers to align on goals, set expectations, and ensure stakeholder engagement and satisfaction. Prioritize and manage technical debt, proactively maintaining the health, scalability, and stability of the Salesforce platform. Identify and lead initiatives to improve system performance and process efficiency, with a continuous focus on long-term platform stability and business enablement. Serve as the primary escalation point for project issues, deployments, and incident resolutionensuring timely responses and driving root cause analysis for long-term solutions. Facilitate and lead project meetings, ensuring alignment on goals, progress, and next steps; provide regular status updates to both internal leadership and external stakeholders. Prioritize initiatives and resources to meet delivery goals while managing operational demands and evolving business needs. Lead and support technical discussions, demonstrating an ability to translate business needs into actionable technology solutions. Identify opportunities for process improvement and automation to increase speed, scalability, and reliability of Salesforce platform deliveries. Collaborate with leadership to align IT operations with business strategy, manage budgets, and ensure timely, within-budget delivery of key initiatives. Develop and mentor team members, fostering a high-performance culture and encouraging continuous learning and growth. Qualifications & Skills: 12+ years of experience in IT, enterprise systems, or business applications management, with a focus on Salesforce and related platforms. Proven hands-on expertise in Salesforce, including administration, configuration, and system integration. Strong functional understanding and practical experience across Lead-to-Cash and Support business processes, particularly within Salesforce Sales Cloud and CPQ. Demonstrated success in building and leading high-performing teams within fast-paced, global environments. Exceptional communication and interpersonal skills, with the ability to engage effectively with both technical teams and non-technical business stakeholders. Strategic thinker with strong problem-solving skills and a proven ability to drive change across cross-functional initiatives. Experience working with distributed teams across multiple geographies and time zones, especially in US and India setups. Deep experience in DevOps and release management practices, including the design and operation of CI/CD pipelines and scalable deployment frameworks. Bachelors or Master’s degree in Information Technology, Computer Science, Business Administration, or a related field. Preferred Skills: Advanced experience with Salesforce CPQ, and Sales Cloud; exposure to Service Cloud and Marketing Cloud is a plus. Familiarity with Salesforce DevOps tools and automation frameworks for CI/CD and release orchestration.

Role : Salesforce Tester - Gurgaon Experience : 4 - 6 Years Job Location : Gurgaon - WFO Notice Period : Immediate joiners only REQUIRED EXPERIENCE: Functional tester with 4 to 5 years of experience Should have hands on experience in end-to-end testing of Salesforce Solutions, including configuration and customization Good understanding of Salesforce CRM Sales cloud, marketing cloud & service cloud Knowledge of testing life cycle, test phases such as unit, integration, system, functional, non-functional, sanity, regression testing etc Hands-on experience designing test cases relevant to test phases and using test techniques relevant to the phases Exposure to Agile way of working Experienced in tools like Microsoft ADO (Azure test plan), JIRA etc Strong communication skills Good to have- Salesforce admin certification Role & responsibilities Preferred candidate profile

What does the team do? The Ad Operations team is responsible for setting up, managing, analysing and optimising digital advertising campaigns. They ensure ads are delivered correctly, track performance, and troubleshoot issues to maximise campaign effectiveness and revenue consumption. What Youll Do? Data Management: Gather, organize, and maintain data related to advertising campaigns and their revenue, ensuring accuracy and consistency. Querying the Database: Using SQL/ BigQuery to run queries on ShareChats analytical engine Scripting: Writing scalable scripts to fetch or modify data from API endpoints. Collaborate with data teams to ensure proper integration and flow of data between different systems and platforms. Reporting and Insights: Create reports and dashboards to visualize key performance metrics. Generate regular and ad-hoc reports that provide insights into monthly/quarterly/ annual revenue, campaign performance and key metrics. Communicate findings and insights to cross-functional teams, including AdOps, sales and management, to drive data-informed decision-making. Ad Strategy: Work with Strategy team with data insights to develop Go to Market strategies for Key Clients Monitor ad inventory levels and work with Strategy teams to ensure ad space is efficiently utilized. Assist in forecasting future ad inventory needs based on historical data. Identify opportunities for process improvements and automation in ad operations workflows. Contribute to the development and implementation of best practices and standard operating procedures for ad operations. Salesforce Administration, Integration and Automation: Configure, customize and maintain the Salesforce CRM system to meet the specific needs of the advertising team. Create and manage custom objects, fields, and workflows to support advertising operations. Integrate Salesforce with other advertising and marketing tools and platforms for seamless data flow. Automate routine tasks and processes to improve efficiency and reduce manual work. Who are you? BS in Mathematics, Economics, Computer Science, Information Management or Statistics is preferred. Proven working experience as a data analyst or business data analyst Strong knowledge of and experience with SQL/ BigQuery and Excel Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Experience with Salesforce would be an advantage.

Role & responsibilities Apply marketing principles and campaign strategies to manage audience segmentation. Collaborate with marketing teams to understand campaign objectives and translate these into audience segments. Communicate effectively with both technical and non-technical stakeholders. Adhere to industry standards for data handling, including PII data storage, transfer, and disposal procedures. Utilize AEP for segment creation, PII data handling compliance, and data governance or use Adobe Campaign Classic for audience segmentation, audience enrichment, and data handling processes. Preferred candidate profile Experience with Lead nurture workstreams. Experience with data modelling and creation of audience cohorts to optimize reach. Experience with importing audiences or connecting to external systems through APIs (such as Postman). Working knowledge of SQL queries, data segmentation. Experience in Adobe Journey Optimizer, including use of journeys v/s campaigns, journey orchestration, defining triggers and actions, and working with Custom actions. Perks and Benefits Both way cab facilities Night Shift Allowance + Meals Insurance Benefits Global footprint Working with Fortune 500 clients

Hello eager tech expert! To create a better future, you need to think outside the box. That"™s why we at Siemens need innovators who aren"™t afraid to push boundaries to join our diverse team of tech gurus. Got what it takes? Then help us create lasting, positive impact! Siemens Corporate Technology "India Tech Hub" is at the forefront of driving digital transformation and enabling the integration of artificial intelligence into the fabric of industrial solutions. As a pivotal innovation center, the Tech Hub is dedicated to harnessing the power of AI to revolutionize the future of work. With a focus on customer-centric solutions, Siemens India Tech Hub is a beacon for exploring industrial AI use cases, ensuring that Siemens remains a global leader in the digital era. You"™ll break new ground by To provide solution expertise in Microsoft Dynamics 365 and Microsoft Dataverse administration, customization, development, and usage. Configure and develop Dynamics 365 solutions and work with data from Microsoft Dataverse to make configurations. Design, develop, and quality assure complex workflows that string different business entities together. Keep up to date with latest Microsoft release waves to proactively adapt to new releases. Participate in the agile process by proactively attending daily meetings and other alignments with the team. Track (push) changes to the git-repository according to the project process. Conduct feature demos in front of stakeholders. You"™re excited to build on your existing expertise, including Bachelor"™s degree in computer science, Information Technology, or a related field. At least 7 years of experience in Microsoft Dynamics 365 and Microsoft Dataverse administration, customization, development, and usage. Experience with Power BI, Power Automate and other M365 tools. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. Experience in ITIL process definition and implementation. Knowledge of Agile methodologies and experience working in a Scrum team. Strong understanding of M365 tooling architecture. Microsoft Dynamics 365 and Microsoft Dataverse administration, customization, development, and usage. Power Automate and applying Microsoft's best practices and methodologies. Back-end and front-end development languages such as Microsoft .NET development (C#), and JavaScript. Developing plugins and custom workflows utilizing the above technologies. DevOps tools (minimum a source control system). Analytical, problem-solving and communication skills. Developing PCF controls. Field Service Module. General knowledge in agile IT, e.g., SAFe (Scaled Agile Framework) or SCRUM methodology. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. This role is based in Pune. You"™ll also get to visit other locations in India and beyond, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with international team and working on global topics.

We are seeking an organized, energetic & results-driven "Marketing Executive" for Vadodara Location. This role requires you to oversee sales and distribution in your assigned region and work to grow your customer base. We need individuals with innate leadership qualities & someone who can maintain good client & vendor relationships Requirements: Main KRA( 85% ) Handle inbound calls triggered by digital campaigns Data Enhancement - Update and build accurate & insightful customer records on CRM database Account Profiling – Analyze and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organization Perform outbound Telemarketing activity on targeted data lists, targeting both new & existing customers. ReportingTrack campaign metrics versus predetermined goals. Other reports as required Perform marketing operations activities as required Other Responsibilities that can be assigned( 15% ) Social Media Posting & Sharing posts in other groups Moderate & Develop Partner Community Education and Experience Required: Bachelors in Marketing, Business or related fields. 1- 3+ years Inbound/outbound sales experience (Telemarketing/ Renewal/ Call Center). Sales and/or channel experience is a plus. Knowledge and Skills: Strong written/oral communications - English, Hindi Good experience with MS Word, Excel, Powerpoint Excellent communication and interpersonal skills Ability to multitask critical functions Knowledge of marketing principles, practices, tactics and tools. Good interpersonal skills. Ability to work as part of a team. Work closely with the Sales teams to grow revenue and ensure marketing generated pipeline targets are achieved.

Diverse Lynx is looking for Salesforce LWC, Integration & Agile Professional to join our dynamic team and embark on a rewarding career journey Design and configure Salesforce to meet the specific needs of the organization Develop custom applications, workflows, and reports within Salesforce Provide support and training to end users to ensure the effective utilization of the platform Migrate data from legacy systems to Salesforce and maintain data integrity Monitor and maintain the security and performance of the Salesforce platform Collaborate with cross-functional teams, such as IT and marketing, to ensure the seamless integration of Salesforce with other systems and tools Troubleshoot and resolve any technical issues Excellent problem-solving and analytical skills

Coordinate with the sales team to manage and streamline all pre- and post-sales activities. Maintain and update the Salesforce CRM system with accurate lead, opportunity, and customer data.Generate, track, and analyze sales reports.