Salesforce CPQ and Billing Specialist

You are an experienced Salesforce CPQ and Billing Specialist with 5-6 years of hands-on experience in implementing and managing Salesforce CPQ and Billing solutions. Your role involves working closely with cross-functional teams to design, configure, and support CPQ and Billing functionality, ensuring seamless integration with other Salesforce modules and optimizing processes for scalability and efficiency. Key Responsibilities: - Design, configure, and implement Salesforce CPQ solutions to automate the quoting, pricing, and contracting process. - Develop custom solutions within Salesforce CPQ to meet business requirements and enhance process efficiency. - Customize product bundles, pricing rules, discount schedules, and approval workflows as per business needs. - Work with finance teams to ensure accurate reporting and adherence to billing and revenue recognition policies. - Collaborate with IT and development teams to integrate Salesforce CPQ and Billing with external ERP and CRM systems. - Manage data migration, cleansing, and mapping between systems for seamless information flow. - Implement automation tools and process enhancements to improve operational efficiency. - Create and maintain process documentation, guidelines, and best practices for CPQ and Billing. - Work closely with sales, finance, and operations teams to gather and refine requirements. - Provide user training, develop training materials, and deliver workshops to ensure effective system usage. - Perform regular system checks, manage Salesforce releases, and troubleshoot any issues within CPQ and Billing modules. - Handle escalated support requests and system enhancements to improve user experience. - Participate in testing and quality assurance processes to ensure system reliability and functionality. Qualifications: - 5-6 years of experience in Salesforce with a strong focus on Salesforce CPQ and Salesforce Billing. - Proven expertise in configuring Salesforce CPQ, including product catalog setup, pricing and discounting, approval workflows, and contract management. - Experience with Salesforce Billing for invoicing, revenue recognition, and financial reporting. - Strong understanding of sales processes, billing cycles, and revenue recognition standards. - Proficiency in Salesforce Lightning, declarative tools, and experience with custom configurations. - Knowledge of Apex, Visualforce, and Salesforce APIs is a plus. - Experience with integration of Salesforce CPQ and Billing with ERP systems (e.g., SAP, Oracle) is desirable. - Excellent problem-solving skills and attention to detail. - Strong communication skills with the ability to collaborate effectively across teams. Preferred Certifications: - Salesforce Certified CPQ Specialist - Salesforce Certified Billing Specialist - Salesforce Administrator or Advanced Administrator,