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Cognizant
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Salesforce BA

Salesforce BA

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Cognizant

6 - 12 years

Chennai

Posted:1 day ago

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Job Description

Cognizant CXCRM GCC Recruitment
Experience - 6 - 12 yrs
Work Location - Bangalore
Notice Period - Immediate to 30 Days
Skills Required - Salesforce BA + Banking domain

Job Summary:

Seeking a Salesforce Business Analyst with strong Banking domain expertise and hands-on experience in Salesforce implementations. The ideal candidate will work closely with business stakeholders and technical teams to deliver scalable Salesforce solutions aligned with banking processes and business objectives.

Key Responsibilities:

Gather, analyze, and document business requirements and user stories.
Work with stakeholders to define and prioritize business needs.
Translate requirements into Salesforce functional specifications.
Support Agile delivery, sprint planning, SIT/UAT, and defect management.
Collaborate with Salesforce administrators, developers, and business teams.
Analyze and improve banking processes including customer onboarding, lending, servicing, and CRM operations.

Required Skills:

5+ years of Business Analysis experience.
3+ years of Salesforce (Sales Cloud/Service Cloud) experience.
Strong expertise in requirement gathering, stakeholder management, and process mapping.
Experience with Agile/Scrum methodologies and UAT.
Excellent communication and analytical skills.
Banking/Financial Services domain experience is mandatory.

Skills Required

Salesforce Recruitment Banking User Stories Agile Sprint Planning Defect Management Onboarding CRM Business Analysis Salesforce Sales Cloud Service Cloud

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Job Type

Full Time

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Salesforce BA