Sales Support Executive - CP

Operational Responsibilities

• Coordinate with the Branch Finance & Accounts Team for timely generation of bills for branch customers.

• Verify all bills and invoices to ensure accuracy as per Blue Dart norms before forwarding them to clients.

• Ensure timely dispatch of bills to customers as per schedule and follow up for confirmation of bill receipt.

• Customize bills as per required formats, contractual terms, and customer-specific needs.

• Work closely with finance teams to resolve any billing-related queries and disputes before the payment date.

• Support the sales team in ensuring timely collections from customers by following up on outstanding payments.

• Follow up with customers in cases of pending, short, or partial payments to ensure timely resolution.

• Report invoices dispatched and cheque collection details to the Branch Finance & Accounts Teams on a regular basis.

People Responsibilities

• Provide guidance and support to employees within the branch sales team to help them manage customer relationships effectively.

• Ensure that the sales team in the branch is adequately staffed as per manpower requirements.

• Graduate degree in Commerce, Finance, Business Administration, or a related field.

• Additional certifications in Billing, Accounting, or Financial Management will be an advantage.

Experience:

• 1-3 years of experience in billing, accounts, sales support, or financial operations, preferably in the logistics, courier, or supply chain industry.

• Hands-on experience in handling invoices, payments, and customer follow-ups for collections.

• Strong knowledge of billing and invoicing processes, financial reporting, and account reconciliation.

• Proficiency in MS Excel, accounting software, and CRM systems.

• Understanding of financial compliance related to payments and collections.

• Attention to Detail: Ability to ensure accuracy in billing and financial reporting.

• Customer Focus: Strong follow-up skills to ensure timely payments and dispute resolution.

• Analytical Thinking: Ability to analyse financial data and identify discrepancies.

• Communication & Negotiation: Strong ability to interact with customers for collections and issue resolution.

• Great Place to Work® Certified—a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.

• Competitive pay and performance-linked rewards that truly recognize your impact.

• Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.

• Best-in-class benefits—from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.

• A culture that celebrates diversity, innovation, and bold thinking—where your voice is heard and your contributions matter.

• Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.

• The pride of working with India’s most awarded logistics brand, trusted by millions and driven by purpose.

Disclaimer:
At Blue Dart Express Limited, all recruitment is conducted through a fair, transparent, and merit-based process aligned with our commitments to Human Rights and Diversity, Equity, Inclusion & Belonging (DEIB).

Blue Dart does not request or accept any fees, deposits, or payments from candidates at any stage of the recruitment or onboarding process. Any such request is fraudulent and unauthorized.

Blue Dart shall not be responsible for any loss arising from such fraudulent activity. For verification, candidates may write to bdjobs@bluedart.com.