Sales Executive-KOCHI

Sales

• Prepare sales plan based on target (Weekly, Monthly).
• To wish customer, make ensure provided welcome drink.
• Collect customer details as per KYC, Provide Privilege e -Card If required.
• Listen to customer requirements and budget & assist customer to show all products display.
• Give awareness about product based on brand, quality, price and required product.
• To cross check the measurement details and requirements.
• To help customer to choose right product & ensure customer is aware about the features of product.
• Cross check the selected products After Sales Order.
• Ensure the payment mode, provide cash receipt and sales order, confirm the time and date of delivery.

Delivery Follow up

• Handover sales order to delivery section and mention the date ,time and payment mode
• Ensure the proper delivery.

Customer relation and service.

• After Service -

Maintain Relationship With Customer. To give a feedback call regarding product and installation

· Customer service –

1. To provide quick response.

2. Handover to concerned dept.

3. Ensure they get proper solution

· Service –

1. Provide the Installation Instructions, return policies, guarantee policies, customer care number.

· Ensure the closed complaints with the customer whether he / she satisfied (feedback).

Display

· Display update against available stock.

· Daily display checking and remove out of stock.

· Remove discontinued products & broken / damaged items from display.

· Ensure the neatness and cleanliness

Ensure the price tag And product description on displayed materials

Enquiry follow up

· Follow up Enquiry Customers daily & weekly

Gather Product Knowledge

Participate In Training Program.

• Maintain training diary, must participate all training class

Catalogues

Keep Catalogues and update properly.

Report Preparation

· Enquiry of order requirements.

· Short supply of products.

· Customer complaints.

Daily Sales reports

Customer Satisfaction &

Service Availability

· Maintain high customer satisfaction pre & post sales.

· Provide 100% swift service availability to meet customer needs on incase of urgency.

Job Type: Full-time

Pay: ₹18,000.00 - ₹30,000.00 per month

Experience:

• Sales: 1 year (Required)
• total work: 1 year (Required)

Work Location: In person