Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Marketing Executive at Grand Tejas located in Kerala, India. The Marketing Executive will be responsible for market planning, market research, communication, sales, and marketing activities on a day-to-day basis. Qualifications Market Planning and Market Research skills Strong Communication skills Sales and Marketing skills Excellent organizational and time management skills Ability to work effectively in a team Experience in the hospitality industry is a plus Bachelor's degree in Marketing, Business, or related field Show more Show less
Sales Prepare sales plan based on target (Weekly, Monthly). To wish customer, make ensure provided welcome drink. Collect customer details as per KYC, Provide Privilege e -Card If required. Listen to customer requirements and budget & assist customer to show all products display. Give awareness about product based on brand, quality, price and required product. To cross check the measurement details and requirements. To help customer to choose right product & ensure customer is aware about the features of product. Cross check the selected products After Sales Order. Ensure the payment mode, provide cash receipt and sales order, confirm the time and date of delivery. Delivery Follow up Handover sales order to delivery section and mention the date ,time and payment mode Ensure the proper delivery. Customer relation and service. After Service - Maintain Relationship With Customer. To give a feedback call regarding product and installation · Customer service – 1. To provide quick response. 2. Handover to concerned dept. 3. Ensure they get proper solution · Service – 1. Provide the Installation Instructions, return policies, guarantee policies, customer care number. · Ensure the closed complaints with the customer whether he / she satisfied (feedback). Display · Display update against available stock. · Daily display checking and remove out of stock. · Remove discontinued products & broken / damaged items from display. · Ensure the neatness and cleanliness Ensure the price tag And product description on displayed materials Enquiry follow up · Follow up Enquiry Customers daily & weekly Gather Product Knowledge Participate In Training Program. Maintain training diary, must participate all training class Catalogues Keep Catalogues and update properly. Report Preparation · Enquiry of order requirements. · Short supply of products. · Customer complaints. Daily Sales reports Customer Satisfaction & Service Availability · Maintain high customer satisfaction pre & post sales. · Provide 100% swift service availability to meet customer needs on incase of urgency. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Experience: Sales: 1 year (Required) total work: 1 year (Required) Work Location: In person