Sales & Cutomer relation Associate

Job Description

Aurva is an international brand that designs innovative and voguish cultural products. After successfully selling our products in Singapore, Malaysia, the USA, and Europe, we are now launching our brand in India. Aurva offers a unique opportunity to be at the forefront of a fast-growing retail brand while experiencing the vibrant startup culture. Role Overview We are seeking a dynamic and enthusiastic Sales & Customer Engagement Associate to drive sales across diverse channels and nurture lasting customer relationships. This role is pivotal in expanding our reach and ensuring our customers have exceptional experiences with Aurva. Key Responsibilities Sales & Business Development: Identify and engage with potential sales channels, including distributors, wholesalers, and innovative channels like organic and cultural stores, educational institutes, daycares, board game cafes and wedding planners. Organize and participate in exhibitions, fairs, and residential complex kiosk setups to showcase and sell Aurva puzzles. Develop and implement innovative sales strategies to tap into new innovative markets and customer segments. Customer Relationship Management: Manage customer interactions across various platforms, including website chat, social media, and email. Reach out to existing customers for feedback, reviews, and surveys to enhance customer satisfaction and loyalty. Address customer inquiries and resolve issues promptly and professionally. Job Types: Full-time, Fresher Pay: ₹144,000.00 - ₹240,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Willingness to travel: 25% (Preferred) Work Location: In person Application Deadline: 15/06/2025