Sales Co-ordinator (Male)

1. Sales Process & Order Management (Core Function)

• Order Processing: Accurately receive, review, and process customer Purchase Orders (POs), ensuring all technical specifications (material, gauge, color, length, finish) and pricing align with the quotation and company standards.
• Quotation Support: Assist the Sales Team in preparing detailed and accurate sales quotes, tender documents, and proposals.
• System Entry: Input and maintain all sales orders, customer data, and project information within the company's CRM and ERP systems.
• Coordination: Act as the primary internal contact, liaising with Production/Operations for manufacturing lead times and Logistics/Shipping for delivery schedules.
• Invoicing: Coordinate with the Finance team to ensure timely and accurate invoicing post-delivery.

2. Customer Service & Communication

• Primary Contact: Serve as the main internal point of contact for customers regarding order status, delivery tracking, and general inquiries.
• Issue Resolution: Proactively manage and resolve customer issues related to orders, delivery discrepancies, or product concerns, escalating complex issues to the appropriate manager.
• Documentation: Ensure all customer communication, commitments, and modifications are properly documented and communicated to relevant internal parties.

3. Administrative & Reporting

• Sales Tracking: Maintain organized records of all sales activities, quotations, and orders.
• Reporting: Generate daily, weekly, and monthly sales reports, including sales figures, quotation status, and order backlogs for management review.
• Inventory & Stock: Monitor finished goods inventory levels for popular products and coordinate with the Production Planner to ensure stock availability meets forecasted demand.
• Sales Material Management: Organize and maintain the company's product literature, price lists, and technical specifications.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person