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1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Ensuring customers closure request is processed timely Coordinate with relevant team to ensure correct resolution Highlight non adherence or delay in resolution from stakeholders to immediate superiors for support Execute best practices to ensure reduction in complaints and errors Display ownership in handling service requests of customers with accurate resolution Update MIS/Reports accurately with details required Contribute towards improvement in TAT and NPS Take ownership in additional activities to drive team performance
Posted 2 months ago
6.0 - 10.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Jobs Responsibilities Able to Identify Selling Possibilities and Evaluate Customer Needs. Actively seek out New Sales Opportunities through Cold Calling, Networking and Social Media. Generate Leads, compile and update customer database, exploring US, Canada and other markets for PEB Steel Detailing Services. Interact with clients to understand their needs and offer PEB solutions that match their requirements. Present and sell PEB services, provide quotes, and negotiate contracts. Develop in-depth knowledge of PEB products, applications, and technical specifications. Provide technical support and guidance to clients regarding PEB solutions, ensuring they fully understand product features and advantages. Ensure customer communication through brochures, email campaigns, presentation showcasing capabilities. Desired Candidate Profile 3 to 6+ years of experience in business development or sales in the American PEB industry. Candidates should be from our industry i.e. Steel/PEB detailing industry Candidates will be required to work in the US shift (5 PM to 2 AM) Fluent in English (both written and spoken) for communicating with international clients. Should be able to negotiate with clients and customers to get higher profit margins. Excellent knowledge of MS Excel, MS Word and MS PowerPoint. Highly motivated and target driven with a proven track records in sales.
Posted 3 months ago
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