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SailPoint IIQ (Operate/ Support)

SailPoint IIQ (Operate/ Support)

Cirruslabs

3 - 8 years

10 - 20 Lacs

hyderabad

Posted:1 month ago| Platform:

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Skills Required

java iam powershell sailpoint iiq

Work Mode

Hybrid

Job Type

Full Time

Job Description

SailPoint IIQ (Operate/ Support)

Experience - 3-5 years

Location - Hyderabad

Work Timings - Rotational shift

Description:

Key Responsibilities

Investigate and resolve complex issues (e.g., provisioning failures, workflow errors, integration problems).
Configure and maintain identity lifecycle workflows, rules, and policies within IIQ.
Support integration of IIQ with new applications, directories, or systems (using connectors/APIs).
Participate in patching, upgrades, and performance tuning activities.
Ensure adherence to security policies, support audit requests, and implement remediation actions.
Mentor L1 analysts, create advanced documentation, and deliver training sessions.
Analyze recurring incidents, perform root cause analysis, and recommend permanent fixes.

Required Skills & Qualifications

Technical Skills:

Deep understanding of SailPoint IIQ architecture, workflows, and connectors.
Proficiency in troubleshooting Java-based applications and interpreting logs.
Experience with directory services (AD, LDAP), databases (SQL), and scripting (BeanShell, PowerShell).
Familiarity with REST/SOAP APIs and integration patterns.

Soft Skills:

Analytical thinking and problem-solving.
Ability to communicate complex technical issues to non-technical stakeholders.

Education & Experience:

Bachelor's degree in IT, Computer Science, or related field.
3-5+ years of experience in IAM operations, with at least 12 years on SailPoint IIQ.

Certifications (Preferred):

SailPoint Certified IdentityIQ Engineer or Architect.

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