Completion of Technical Secondary School education (10th class + ITI), followed by a Trade Diploma/ Trade Certificate or equivalent and a credited Certification i.e Third Party certification; Candidate should have the 2 - 3 training certificate in Mechanical, Electrical and Instrument. Atleast 8 to 10 years of relevant experience with minimum of 5-6 years work experience in the maintenance of Marine equipment's specially crane
Key Responsibilities: 1 Client Relationship Building: Regularly connect with existing customers to ensure they are satisfied with products/services and to keep them informed about new offerings. 2 Site Visits & Customer Meetings: Personally visit top customers to maintain face-to-face relationships, understand challenges they're facing, and discuss upcoming needs or projects. 3 Referral Generation: Systematically ask for referrals from satisfied customers and track these referrals through the CRM system to close new deals. 4 Complaint Resolution: Act as the single point of contact for existing clients in case of any service issues, coordinate with internal teams to resolve problems quickly, and ensure a positive experience. 5 CRM Management: Enter all customer data, interactions, and next steps into the CRM; use this database to track communications, orders, referrals, and satisfaction metrics. Interested candidates can share their profiles at [HIDDEN TEXT] | +91 6351557887 Job Location : KIM, SURAT