Job Title : E-commerce Business Manager Industry : E-commerce Responsibilities : Manage all aspects of e-commerce operations, including order fulfillment, customer service, inventory management, and logistics. Develop and implement strategies to improve e-commerce operations and drive sales growth. Monitor key performance indicators (KPIs) and identify areas for improvement. Manage a team of e-commerce professionals, including customer service representatives, warehouse staff, and shipping personnel. Develop and maintain strong relationships with key vendors and suppliers. Ensure compliance with all relevant e-commerce regulations. Stay up-to-date on the latest e-commerce trends and technologies. Qualifications : * 3+ years of experience in e-commerce operations management. * Proven track record of success in managing all aspects of e-commerce operations. * Strong analytical and problem-solving skills. * Excellent communication and interpersonal skills. * Experience with e-commerce platforms like Zoho