Responsibilities Respond to customer queries via phone, email, and chat. Resolve customer complaints efficiently and professionally. Maintain records of customer interactions and transactions. Assist in the development of customer service policies and procedures. Follow up with customers to ensure their issues are resolved. Work closely with other departments to resolve customer issues. Provide product and service information to customers.
📞 Telecaller – FMCG Sales (B2C Process)📍 Shaligram Lakeview, Vaishnodevi Circle, Ahmedabad, Gujarat 💰 Salary: ₹12,000 – ₹15,000 (Negotiable) 🏢 Company: [Your Company Name] We’re hiring Telecallers for FMCG product sales (B2C process). If you can speak fluent Gujarati and love connecting with customers — join us! Responsibilities:Handle customer queries via phone, email & chat Promote and sell FMCG items to customers Maintain records of calls & transactions Resolve customer complaints and follow up Coordinate with internal teams for smooth operations Requirements:Freshers & Experienced both can apply Strong Gujarati communication skills (mandatory) Basic computer knowledge Good persuasion & customer service attitude Perks & Benefits:💼 Overtime Pay ❤️ Health Insurance 🕓 Flexible Working Hours 🏥 ESI (ESIC) 📞 Contact: 9974940600 - Nikhil patel