Job Summary: We're looking for a highly skilled and experienced Travel Consultant with excellent Arabic language skills to handle clients from GCC countries. As a Travel Consultant, you will be responsible for providing exceptional customer service, tailoring travel solutions, and ensuring seamless travel experiences for our clients. Key Responsibilities: 1. Handle inbound and outbound calls/emails from GCC clients, responding to queries, and providing travel-related information. 2. Book flights, hotels, and other travel services, ensuring timely delivery of travel documents. 3. Provide personalized travel recommendations and customized itineraries. 4. Build strong relationships with clients, understanding their travel preferences, and ensuring customer satisfaction. 5. Collaborate with internal teams (operations, finance) to ensure smooth travel experiences. 6. Stay updated on travel industry trends, destinations, and GCC market requirements. Requirements: 1. Fluency in Arabic (spoken & written) is mandatory ; English proficiency is a must. 2. Travel industry experience (minimum 1-2 years) in a similar role. 3. In-depth knowledge of GCC travel market, destinations, and requirements. 4. Excellent communication, customer service, and problem-solving skills. 5. Ability to work in a fast-paced environment and manage multiple tasks. 6. Familiarity with travel software and GDS systems (Amadeus, Sabre, etc.). Preferred Qualifications: 1. Degree in Travel, Tourism, or Hospitality. 2. Experience with travel agency operations, ticketing, and documentation. 3. Knowledge of GCC visa requirements and travel regulations. What We Offer : 1. Competitive salary and benefits package. 2. Opportunities for growth and professional development. 3. Collaborative and dynamic work environment. If you're passionate about travel and customer service, with a knack for languages, we'd love to hear from you! Apply with your resume and a brief introduction highlighting your Arabic language skills and travel industry experience. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹24,000.00 per month Benefits: Cell phone reimbursement Food provided Work Location: In person
Safiya Holidays - Kochi At Safiya Travels, we specialize in creating unforgettable travel experiences that cater to the needs of the travelers. With a passion for exploration and a commitment to customer satisfaction, we strive to provide exceptional service and unique itineraries that exceed expectations. We're seeking a knowledgeable and enthusiastic Holidays Consultant to help our clients create unforgettable international travel experiences. As an International Holidays Consultant, you'll be responsible for understanding clients' needs, recommending tailored holiday packages, and ensuring seamless travel arrangements. Key Responsibilities: - Consult with clients to understand their travel preferences and requirements - Recommend and sell international holiday packages, including flights, accommodations, and activities - Research and stay up-to-date on destinations, travel options, and industry trends - Coordinate with suppliers and vendors to ensure smooth travel arrangements - Provide exceptional customer service and support throughout the travel process - Meet and exceed sales targets Requirements: - Bachelor's degree in Tourism, Hospitality, or related field - 1-3 years of experience in travel consulting or related industry - Excellent communication and interpersonal skills - Strong analytical and problem-solving skills - Ability to work independently and as part of a team - Proficiency in English; additional languages a plus What We Offer: - Competitive salary and benefits package - Opportunities for career growth and professional development - Dynamic and supportive work environment - Training and mentorship to help you succeed - Opportunities to travel internationally (subject to company policies) Preferred Qualifications: - Certification in travel and tourism - Experience with travel planning software and tools - Knowledge of international travel regulations and requirements If you're passionate about travel and customer service, we'd love to hear from you! email your resume to gm@safiyaholidays,in Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Food provided Work Location: In person
As an International Holidays Consultant at Safiya Travels in Kochi, you will play a key role in creating unforgettable travel experiences for our clients. Your passion for exploration and commitment to customer satisfaction will be instrumental in providing exceptional service and unique itineraries that exceed expectations. **Key Responsibilities:** - Consult with clients to understand their travel preferences and requirements - Recommend and sell international holiday packages, including flights, accommodations, and activities - Research and stay up-to-date on destinations, travel options, and industry trends - Coordinate with suppliers and vendors to ensure smooth travel arrangements - Provide exceptional customer service and support throughout the travel process - Meet and exceed sales targets **Qualifications Required:** - Bachelor's degree in Tourism, Hospitality, or related field - 1-3 years of experience in travel consulting or related industry - Excellent communication and interpersonal skills - Strong analytical and problem-solving skills - Ability to work independently and as part of a team - Proficiency in English; additional languages a plus At Safiya Travels, we offer a competitive salary and benefits package along with opportunities for career growth and professional development. You will work in a dynamic and supportive environment with training and mentorship to help you succeed. Additionally, there are opportunities to travel internationally (subject to company policies). Preferred qualifications include certification in travel and tourism, experience with travel planning software and tools, and knowledge of international travel regulations and requirements. If you are passionate about travel and customer service, we encourage you to email your resume to gm@safiyaholidays.in. This is a full-time, permanent position with benefits such as cell phone reimbursement and provided food. The work location is in person.,
Job Title: Visa Officer Company: Safiya Holidays Kochi Kerala Job Summary: We are seeking a highly skilled and experienced Visa Officer to join our team at Safiya Holidays. The ideal candidate will have extensive working knowledge of worldwide visa processes and be responsible for managing and processing visa applications for our clients. Responsibilities: - Manage and process visa applications for clients traveling to various countries worldwide - Provide expert advice and guidance on visa requirements and regulations - Review and verify visa application documents for accuracy and completeness - Coordinate with embassies, consulates, and other authorities to obtain visas - Stay up-to-date with changing visa regulations and requirements - Develop and maintain relationships with embassy and consulate officials - Provide excellent customer service to clients and respond to their queries and concerns - Work closely with the operations team to ensure smooth processing of visa applications - Maintain accurate records and reports on visa applications and outcomes Requirements: - Bachelor's degree in a relevant field (e.g., international relations, law, business) - Minimum 2 years of experience in visa processing and management - Extensive working knowledge of worldwide visa processes and regulations - Excellent communication and interpersonal skills - Strong analytical and problem-solving skills - Ability to work in a fast-paced environment and meet deadlines - Proficiency in English and at least one other language (preferably Arabic or a European language) Preferred Qualifications: - Certification in travel and tourism or a related field - Experience working with international clients and travel agencies - Knowledge of Middle Eastern and Asian markets - Proficiency in visa processing software and systems What We Offer: - Competitive salary and benefits package - Opportunities for career growth and professional development - Dynamic and supportive work environment - Training and support to enhance your skills and knowledge How to Apply: Please submit your resume and cover letter to gm@safiyaholidays.in with your present salary & notice period Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Food provided Work Location: In person
Job Summary: Safiya Holidays is seeking an experienced Reservation Manager to lead our Travel reservations team and ensure exceptional guest experiences. The ideal candidate will have a strong background in hotel reservations, excellent communication skills, and a passion for delivering outstanding customer service. Key Responsibilities: - Manage and oversee the reservations process, including processing and confirming hotel bookings, cancellations, and modifications - Ensure accurate and timely communication with clients, hotels, and other stakeholders - Meet or exceed revenue and sales targets - Analyze market trends, competitor rates, and hotel performance to optimize revenue management strategies - Develop and implement effective reservation strategies to maximize revenue - Manage and maintain the company's reservation system, ensuring accuracy and up-to-date information - Oversee the reservations team, providing coaching, training, and guidance as needed - Collaborate with other departments, such as Operations and Marketing, to ensure seamless client experiences - Handle client complaints and concerns, resolving issues promptly and professionally Requirements: - Bachelor's degree in Hospitality, Business Administration, or related field - 2+ years of experience in hotel reservations or related field - Excellent communication, interpersonal, and customer service skills - Proficient in hotel reservation systems - Ability to work in a fast-paced environment and adapt to changing priorities - Knowledge of industry trends, competitor analysis, and revenue management strategies Preferred Qualifications: - Certification in Hotel Management or related field Please submit your resume and cover letter to gm@safiyaholidays.in with following Salary Present / Expected and Notice Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Food provided Application Question(s): Working experience in dealing with Hotel Reservations Systems Education: Bachelor's (Preferred) Experience: Hotel Reservations : 1 year (Preferred) Location: Kochi, Kerala (Preferred) Work Location: In person
Job Description – Operations Executive (Safiya Health - MVT) Location: Kochi Key Responsibilities: Establish and manage tie-ups with hospitals and clinics for Medical Value Travel and patient referral business. Coordinate enquiries and communication between the internal team and hospitals/clinics to ensure smooth workflow. Handle, track, and maintain patient leads, ensuring timely follow-up and accurate documentation. Provide operational support across business development, partnership management, and daily coordination tasks. Requirements: Minimum Bachelor’s degree (any discipline). Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Willingness and ability to travel frequently for meetings and operational requirements. Arabic language proficiency will be an added advantage. Strong communication, coordination, and interpersonal skills. Ability to work independently and within a team environment. Preferred Skills: Experience in healthcare operations, hospital administration, or medical tourism is an advantage. Familiarity with healthcare industry standards and practices. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Experience: Hospital Admin: 1 year (Preferred) Health Care Operations : 1 year (Preferred) Work Location: In person
Job Title: Digital Marketing Specialist Company: Safiya Holidays Kochi Job Summary: We're seeking a skilled Digital Marketing Specialist to join our team at Safiya Holidays. The ideal candidate will develop and execute digital marketing strategies to drive business growth, enhance brand awareness, and engage with our target audience. Key Responsibilities: - Develop and implement digital marketing campaigns across social media, email, and search channels - Manage and optimize website content, ensuring a seamless user experience - Analyze and report on campaign performance, providing insights to inform future strategies - Collaborate with the sales team to align digital efforts with business objectives - Stay updated on industry trends and best practices Requirements: - 2+ years of experience in digital marketing - Experience in Travel company will be an added advantage - Proven track record of success in digital marketing campaigns - Strong understanding of digital marketing channels and analytics tools - Excellent communication and project management skills - Ability to work in a fast-paced environment and adapt to changing priorities Preferred Qualifications: - Certification in digital marketing (e.g., Google Analytics, HubSpot) - Experience in the travel industry - Knowledge of SEO, PPC, and social media advertising Please share your resume to gm@safiyaholidays.in with your current salary package . notice period Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Education: Bachelor's (Required) License/Certification: Fundamentals of digital marketing (Preferred) Work Location: In person
Job Title: Social Media/Content Manager Company: Safiya Holidays Location: Kochi Job Summary: We're seeking a creative and experienced Social Media/Content Manager to lead our social media presence and content strategy. The ideal candidate will develop and implement engaging content, manage our social media channels, and drive brand awareness. Key Responsibilities: - Develop and execute social media strategy across platforms - Create and curate engaging content (text, image, video) - Manage and moderate social media communities - Monitor and report on social media metrics and trends - Collaborate with the marketing team to align social media efforts with business objectives Requirements: - 2+ years of experience in social media management - Proven track record of success in social media marketing - Excellent writing, communication, and project management skills - Ability to work in a fast-paced environment and adapt to changing priorities Preferred Qualifications: - Experience in the travel industry - Certification in social media marketing or content management - Knowledge of social media advertising and analytics tools Share your update resume gm@safiyaholidays.in with your present salary & expected Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Food provided Work Location: In person
Job Title: Graphic Designer/Video Editor Company: Safiya Holidays Location: Kochi Job Summary: We're seeking a creative and talented Graphic Designer/Video Editor to join our team. The ideal candidate will create engaging visuals and videos for our marketing campaigns, social media, and website. Key Responsibilities: - Design and create visual content (graphics, banners, ads) - Edit and produce high-quality videos for marketing campaigns - Collaborate with the marketing team to align design efforts with business objectives - Develop and maintain brand consistency across all marketing materials Requirements: - 2+ years of experience in graphic design and video editing - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) - Strong portfolio showcasing design and video editing work - Excellent communication and project management skills Preferred Qualifications: - Experience in the travel industry - Knowledge of motion graphics and animation - Certification in graphic design or video editing Share your creative resume to gm@safiyaholidays.in with your current package & expectations Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Education: Bachelor's (Preferred) Experience: Video editing: 2 years (Required) Graphic design: 2 years (Required) Work Location: In person
Role Overview: As a Social Media/Content Manager at Safiya Holidays, you will be responsible for leading the social media presence and content strategy. Your main focus will be to develop and implement engaging content, manage social media channels, and drive brand awareness. Key Responsibilities: - Develop and execute a comprehensive social media strategy across various platforms - Create and curate engaging content including text, images, and videos - Manage and moderate social media communities to enhance engagement - Monitor and report on social media metrics and trends to optimize performance - Collaborate closely with the marketing team to ensure alignment of social media efforts with business objectives Qualification Required: - Minimum of 2 years of experience in social media management - Demonstrated success in social media marketing with a track record of achievements - Strong writing, communication, and project management skills - Ability to thrive in a fast-paced environment and adapt to changing priorities Additional Company Details: Safiya Holidays offers cell phone reimbursement and provides food for employees. The work location is in person at Kochi. To apply for this position, kindly share your updated resume to gm@safiyaholidays.in along with details of your present salary and expected compensation. Note: This job is Full-time and Permanent. Role Overview: As a Social Media/Content Manager at Safiya Holidays, you will be responsible for leading the social media presence and content strategy. Your main focus will be to develop and implement engaging content, manage social media channels, and drive brand awareness. Key Responsibilities: - Develop and execute a comprehensive social media strategy across various platforms - Create and curate engaging content including text, images, and videos - Manage and moderate social media communities to enhance engagement - Monitor and report on social media metrics and trends to optimize performance - Collaborate closely with the marketing team to ensure alignment of social media efforts with business objectives Qualification Required: - Minimum of 2 years of experience in social media management - Demonstrated success in social media marketing with a track record of achievements - Strong writing, communication, and project management skills - Ability to thrive in a fast-paced environment and adapt to changing priorities Additional Company Details: Safiya Holidays offers cell phone reimbursement and provides food for employees. The work location is in person at Kochi. To apply for this position, kindly share your updated resume to gm@safiyaholidays.in along with details of your present salary and expected compensation. Note: This job is Full-time and Permanent.