Safiya Holidays Kochi

2 Job openings at Safiya Holidays Kochi
Travel Consultant Arabic Speaking cochin 1 - 2 years INR 2.16 - 2.88 Lacs P.A. On-site Full Time

Job Summary: We're looking for a highly skilled and experienced Travel Consultant with excellent Arabic language skills to handle clients from GCC countries. As a Travel Consultant, you will be responsible for providing exceptional customer service, tailoring travel solutions, and ensuring seamless travel experiences for our clients. Key Responsibilities: 1. Handle inbound and outbound calls/emails from GCC clients, responding to queries, and providing travel-related information. 2. Book flights, hotels, and other travel services, ensuring timely delivery of travel documents. 3. Provide personalized travel recommendations and customized itineraries. 4. Build strong relationships with clients, understanding their travel preferences, and ensuring customer satisfaction. 5. Collaborate with internal teams (operations, finance) to ensure smooth travel experiences. 6. Stay updated on travel industry trends, destinations, and GCC market requirements. Requirements: 1. Fluency in Arabic (spoken & written) is mandatory ; English proficiency is a must. 2. Travel industry experience (minimum 1-2 years) in a similar role. 3. In-depth knowledge of GCC travel market, destinations, and requirements. 4. Excellent communication, customer service, and problem-solving skills. 5. Ability to work in a fast-paced environment and manage multiple tasks. 6. Familiarity with travel software and GDS systems (Amadeus, Sabre, etc.). Preferred Qualifications: 1. Degree in Travel, Tourism, or Hospitality. 2. Experience with travel agency operations, ticketing, and documentation. 3. Knowledge of GCC visa requirements and travel regulations. What We Offer : 1. Competitive salary and benefits package. 2. Opportunities for growth and professional development. 3. Collaborative and dynamic work environment. If you're passionate about travel and customer service, with a knack for languages, we'd love to hear from you! Apply with your resume and a brief introduction highlighting your Arabic language skills and travel industry experience. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹24,000.00 per month Benefits: Cell phone reimbursement Food provided Work Location: In person

Holiday Consultant - International cochin 1 - 3 years INR 3.0 - 4.2 Lacs P.A. On-site Full Time

Safiya Holidays - Kochi At Safiya Travels, we specialize in creating unforgettable travel experiences that cater to the needs of the travelers. With a passion for exploration and a commitment to customer satisfaction, we strive to provide exceptional service and unique itineraries that exceed expectations. We're seeking a knowledgeable and enthusiastic Holidays Consultant to help our clients create unforgettable international travel experiences. As an International Holidays Consultant, you'll be responsible for understanding clients' needs, recommending tailored holiday packages, and ensuring seamless travel arrangements. Key Responsibilities: - Consult with clients to understand their travel preferences and requirements - Recommend and sell international holiday packages, including flights, accommodations, and activities - Research and stay up-to-date on destinations, travel options, and industry trends - Coordinate with suppliers and vendors to ensure smooth travel arrangements - Provide exceptional customer service and support throughout the travel process - Meet and exceed sales targets Requirements: - Bachelor's degree in Tourism, Hospitality, or related field - 1-3 years of experience in travel consulting or related industry - Excellent communication and interpersonal skills - Strong analytical and problem-solving skills - Ability to work independently and as part of a team - Proficiency in English; additional languages a plus What We Offer: - Competitive salary and benefits package - Opportunities for career growth and professional development - Dynamic and supportive work environment - Training and mentorship to help you succeed - Opportunities to travel internationally (subject to company policies) Preferred Qualifications: - Certification in travel and tourism - Experience with travel planning software and tools - Knowledge of international travel regulations and requirements If you're passionate about travel and customer service, we'd love to hear from you! email your resume to gm@safiyaholidays,in Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Food provided Work Location: In person