Job Description: Sales Operations Analyst (HubSpot Technical Specialist) Job Title: Sales Operations Analyst (HubSpot Technical Specialist) Company: SafeSpace Global Location: Hyderabad (Hybrid / 3 days a week in office) Time Zone: UK working hours Commitment: Full-Time Salary Range: INR 700K - 800K per year, with fast progression opportunities About SafeSpace Global SafeSpace is on a mission to revolutionize physical security and operational intelligence. We build cutting-edge technology to protect the most important and vulnerable populations in society. Our platform is deployed in schools, senior living facilities, and correctional institutions, creating environments that are safer and more efficient for everyone. We are a fast-growing, venture-backed company on a clear path to $100M in ARR, and we are building a world-class team to help us get there. Your Mission As a Sales Operations Analyst with deep HubSpot technical expertise, you are both the strategic backbone of our high-velocity sales team and the technical architect behind our CRM and integrations. You’ll own the data, workflows, and integrations that fuel our revenue engine, ensuring HubSpot is configured and optimized as the company’s single source of truth. Your mission is twofold: 1. Empower our US-based sales team with flawless data, documentation, and processes that free them to focus on engaging prospects and closing deals. 2. Own the back-end technical side of HubSpot, including integrations, APIs, and scalable automation, so our systems run seamlessly as we scale. What You'll Do Sales Operations & CRM Excellence - Build & Refine Prospect Lists: Conduct targeted research to build comprehensive lists of key decision-makers within our target verticals (K-12 Schools, Correctional Facilities, Senior Living). - Data Enrichment & Verification: Use Apollo.io, LinkedIn Sales Navigator, and other tools to enrich leads with accurate data. - CRM Hygiene & Adoption: Own HubSpot data integrity and drive adoption across the sales team. - RFP/RFI Response Support: Manage a library of standardized answers and ensure precise submissions. - Reporting & Analysis: Generate reports on pipeline health, prospecting activity, and data quality. - Process Improvement: Identify and implement process enhancements for research, data management, and documentation. HubSpot Configuration & Back-End Integrations - Configure HubSpot CRM objects, pipelines, workflows, and dashboards to align with company goals. - Build and maintain integrations between HubSpot and other systems using APIs and middleware. - Troubleshoot sync errors, data discrepancies, and system limitations. - Oversee data migration, deduplication, and normalization across platforms. - Ensure compliance with data security and privacy regulations. - Act as the technical point of contact for HubSpot, training internal teams and supporting adoption. What We're Looking For (Qualifications) Required: - 2–4 years of experience in Sales Operations, Revenue Operations, or Technical CRM Administration (HubSpot strongly preferred). - Hands-on expertise with HubSpot configuration, workflows, and API-based integrations. - Strong proficiency with sales intelligence tools (Apollo.io, ZoomInfo, LinkedIn Sales Navigator, etc.). - Programming or scripting skills (Python, JavaScript, Node.js). - Exceptional attention to detail and commitment to data accuracy. - Strong written and spoken English. - Ability to hold team members accountable to process standards. Preferred/Bonus Points: - HubSpot certifications. - Experience integrating HubSpot with Salesforce, NetSuite, or other enterprise systems. - Experience supporting RFI/RFP or proposal management. - Background in B2B SaaS or US-based sales teams. - Familiarity with US schools, healthcare, or government administrative structures. Why You'll Love Working at SafeSpace Direct Impact: See a direct line from your work to meetings booked, deals closed, and company growth. Growth Trajectory: Be part of a rapidly scaling global company with strong career advancement opportunities. World-Class Tools: We invest in best-in-class software to maximize your productivity. A-Player Team: Join a high-performing, collaborative, and mission-driven team.