Customer Success Manager (CSM) Cubic Logics India Pvt Ltd

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Customer Success Manager (CSM) at our company, you will be responsible for owning post-sale relationships, driving renewals, identifying upsell opportunities, and ensuring high product adoption among our international SaaS market clients. You will manage a large portfolio of customers, develop strategic engagement plans, and lead a small team towards shared goals. Key Responsibilities: - Own and nurture customer relationships across a large account base, aiming for a 90%+ renewal rate and identifying expansion opportunities. - Act as a trusted advisor for HR365 and Apps 365, aligning product capabilities with customer business outcomes. - Drive product adoption and usage through strateg...

Posted 22 hours ago

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