5.0 - 9.0 years

0 Lacs

noida, all india

On-site

Role Overview: As a Customer Support Manager at Enkel, you will play a crucial role in leading and managing the customer support team to maintain high service standards. Your responsibilities will include providing guidance, mentorship, and performance evaluations to ensure the team's success. Additionally, you will engage proactively with clients to understand their business goals and ensure their long-term satisfaction. Key Responsibilities: - Lead and manage the customer support team, providing guidance, mentorship, and performance evaluations. - Engage proactively with clients to ensure successful onboarding, retention, and satisfaction. - Analyze customer support metrics and trends to a...

Posted 17 hours ago

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Customer Support Manager Enkel

5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Customer Support Manager at Enkel, you will play a crucial role in leading and managing the customer support team to maintain high service standards. Your responsibilities will include providing guidance, mentorship, and performance evaluations to ensure the team's success. Additionally, you will engage proactively with clients to understand their business goals and ensure their long-term satisfaction. Key Responsibilities: - Lead and manage the customer support team, providing guidance, mentorship, and performance evaluations. - Engage proactively with clients to ensure successful onboarding, retention, and satisfaction. - Analyze customer support metrics and trends to assess team perf...

Posted 2 months ago

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