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- 4 years
1 - 3 Lacs
Podili
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 2 months ago
- 4 years
1 - 3 Lacs
Ongole
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 2 months ago
1 - 5 years
2 - 2 Lacs
Channapatna, Kunigal, Gubbi
Work from Office
Hiring Experience candidates for GCO / IRO GCO: Sourcing and training customers: GCO is responsible for running street meetings; for maintaining lists of interested customers; and for conducting Compulsory Group Trainings with interested parties. Running required credit checks: GCO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: GCO is responsible for running weekly center meetings with customers; for ensuring 100% attendance and repayment; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. IRO: Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Educational Qualifications: 12th pass minimum; Graduates Perks & Benefits: - CTC + Monthly Incentives - Hospitalization cover for Family (employee + 5 family Members) - Monthly Local Conveyance / Petrol Claim - Company Sim card - Accident and Group term life Insurance cover
Posted 2 months ago
1 - 5 years
2 - 2 Lacs
Nanjangud, Kollegal, Chamarajanagar
Work from Office
Hiring Experience candidates for GCO / IRO GCO: Sourcing and training customers: GCO is responsible for running street meetings; for maintaining lists of interested customers; and for conducting Compulsory Group Trainings with interested parties. Running required credit checks: GCO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: GCO is responsible for running weekly center meetings with customers; for ensuring 100% attendance and repayment; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. IRO: Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Educational Qualifications: 12th pass minimum; Graduates Perks & Benefits: - CTC + Monthly Incentives - Hospitalization cover for Family (employee + 5 family Members) - Monthly Local Conveyance / Petrol Claim - Company Sim card - Accident and Group term life Insurance cover
Posted 2 months ago
1 - 5 years
2 - 2 Lacs
Hassan, Arsikere
Work from Office
Hiring Experience candidates for GCO / IRO GCO: Sourcing and training customers: GCO is responsible for running street meetings; for maintaining lists of interested customers; and for conducting Compulsory Group Trainings with interested parties. Running required credit checks: GCO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: GCO is responsible for running weekly center meetings with customers; for ensuring 100% attendance and repayment; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. IRO: Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Educational Qualifications: 12th pass minimum; Graduates Perks & Benefits: - CTC + Monthly Incentives - Hospitalization cover for Family (employee + 5 family Members) - Monthly Local Conveyance / Petrol Claim - Company Sim card - Accident and Group term life Insurance cover
Posted 2 months ago
1 - 5 years
2 - 2 Lacs
Heggadadevankote, Piriyapatna, Krishnarajanagara
Work from Office
Hiring Experience candidates for GCO / IRO GCO: Sourcing and training customers: GCO is responsible for running street meetings; for maintaining lists of interested customers; and for conducting Compulsory Group Trainings with interested parties. Running required credit checks: GCO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: GCO is responsible for running weekly center meetings with customers; for ensuring 100% attendance and repayment; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. IRO: Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Educational Qualifications: 12th pass minimum; Graduates Perks & Benefits: - CTC + Monthly Incentives - Hospitalization cover for Family (employee + 5 family Members) - Monthly Local Conveyance / Petrol Claim - Company Sim card - Accident and Group term life Insurance cover
Posted 2 months ago
3 - 6 years
3 - 5 Lacs
Sangareddy, Khammam, Hyderabad
Work from Office
Role/Job Title: Relationship Manager-Kisan Credit Card Function/Department: Rural Banking Job Purpose: The role entails providing financial solutions to meet the requirements of the KCC customers and ensure value added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer would be responsible for providing customers with the best in-class experience to become their banking partner of choice. The role bearer is responsible for NTB clients and manage the relationship for a designated branch contributing to the larger branch banking channel objectives. Roles & Responsibilities: Responsible for increasing liabilities size of relationship via balances in accounts of existing KCC customers and enhancing customer profitability by capturing larger share of wallet. Review the inflows and outflows in the mapped accounts and also proactively identify potential business opportunities. Establish closely connect with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings. Generate new sales leads for KCC customers through referrals from existing clients, brokers, etc. Responsible for acquiring new customers for KCC with a detail understanding of Credit assessment. Leverage knowledge on Liability, Fx, Trade and Client Relationship, Delinquency management, Relationship management and Analytical mind-set to increase volume of business. Managing portfolio effectively through continuous monitoring of accounts and renewals enhancement, retention and ensure Portfolio Hygiene with minimal open deferral and covenants. Develop a superior working relationship with Branch banking for cross leveraging and synergy optimization and work within the Overall Bank Eco System with other Stakeholders. Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Demonstrated Ability in sales planning and conceptualize promotions and marketing initiatives. Understanding of Financial statements, Credit Assessment and title- security documents. Education Qualification: Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 4 to 8 years of relevant experience.
Posted 2 months ago
2 - 7 years
3 - 8 Lacs
Rohtak, Charkhi Dadri, Bhiwani
Work from Office
Job Name PA (Business Unit) : Relationship Manager Retail Agri Job Title : (Job Name) Relationship Manager Business Unit (PA) : Retail Agri Team : (Sub team in the PA) : Agri Sales Team Job Purpose Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of Agri sector. Job Responsibilities (JR) : 6 8 Areas Actionable (4-6) Sourcing and Business Generation Business scoping of geographical market for farming and rural community Sourcing proposals from individual farmers Co- operative societies Rural Mandis & Markets Kissan Clubs Farmer Producer Organizations etc. Conducting marketing activities for generating new business Work on productivity benchmarks Market Update and Change in Product To keep an update with respect to market / Processes requirement, competition and customer banking behavior. To understand the changing dynamics in the market and propose amendments in various product offerings. To keep abreast of changes in State Government laws and policies. Relationship Building and Maintenance To liaison with new and existing customers for relationships. To be in touch with agro centersrural mandis Rural markets Kisan clubs for maintaining and deepening existing relationships. Addressing complaints received from customers within stipulated TAT. Delinquency Rotation & Recovery Housekeeping To work towards minimal delinquency in portfolio. Follow-up with customers for recovery. To monitor rotation of accounts To avoid dropping of limit in customers account, ensure submission of documents like LAD, CAM, etc. To support legal and remedial team for legal actions To work towards keeping Housekeeping parameters under control. Farmer Education and Capacity To conduct village level farmer meetings andBuilding educate farmers on various products offered by bank To make farmers aware of various aspects ofbanking and keep them informed about tools and technology for improving farm production. To educate farmers about debt waivers, cropinsurance & government subsidies. Increased penetration and cross sell Cross sell of other assets and liability products Promotion of digital platforms like NetBanking, Mobile Banking, PayZapp, Insta Alert, Smart Buy, Chillr, etc. Training and Development of SO/HBL To utilize the sales resources (HBL/SO) for optimalsales support. To groom supporting staff and enhancing their skills by imparting regular trainings for better customer relationship dealing. To monitor performance and counseling them fordelivery Relationship with Retail Branches and Liaise with Credit to ensure timely decisioning of Other Stake holders proposals & closure of Housekeeping items. To coordinate with Remedial team for NPA casesand work towards recovery of the same To coordinate with the local Operations team for disbursement Liaise with RBB team for activation of branches for KGC business & for providing best services to customers To liaise with Business Correspondents (BCs) fornew & existing customer relationships Others Any other task assigned by seniors from time to time. Educational Qualifications Key Skills Graduation (preferably Agri Business) Post-Graduation MBA (preferably Agri Business) Sales and Influencing Skills Banking Product & Process Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry . Experience Required Minimum experience of 1-3 years in a similar role or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, etc. Preferred from Banking Financial Services. Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Credit Branch Banking Operations Farmers Agro Centres/ Rural mandis Rural Markets Kisan Clubs Business Correspondent Senior Leaders from Product/Sales Audit HR
Posted 2 months ago
2 - 5 years
5 - 12 Lacs
Vapi, Navsari, Surat
Work from Office
Graduation in Agri Business or MBA preferred; 1-3 years of sales experience in Agri-related sectors Acquire and retain customers in the Agri sector, conduct marketing activities, and educate farmers on banking products WhatsApp resume on 7016729984 Required Candidate profile Sourcing proposals from individual farmers Co- Co-operative societies, Rural Mandis & Markets Kissan Clubs, Farmer Producer Organizations, etc.
Posted 2 months ago
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