Job Description: Work Location: Hybrid. Shift: Flexible to work in shifts Data Entry Operator Invoices & Receipts data entry Computer knowledge Participate in training sessions Ensure accuracy and consistency data entry
Skills and Qualifications: Bachelor’s or master’s degree in Arts, Commerce, Science 3 years diploma holder can be considered Hardware/Networking certified will be an added advantage Good interpersonal skills, adaptability, ethics, and cultural awareness Should be ready to work for long working hours Should be ready to travel Should have a vehicle (Two-wheeler) Objectives of this Role: To ensure smooth conduction of assessments conducted by exam center. To ensure Infrastructure readiness of the exam venue - pre/post exam process. Perform Systems LANscaping & Mock as part of exam preparation. Continuous monitoring of Assets & IT Infrastructure for avoiding any unwanted intrusion. Ensure availability of sufficient buffer working assets as per requirement. Reporting of all events in time bound manner. Seeking timely support for technical incidents to ensure business continuity. All processes as per the SOPs are followed to ensure successful end to end exam delivery. Exam functionary management. To maintain highest level of personal & intellectual integrity and professionalism. To be vigilant, alert & proactive while performing operational activities.
Job Description: Team Coordination. Tamil language profiency is must. Basic hindi & English Language speaking & understanding. MIS report Communication with team and manager Exam duty for 10-12 hours.
Job Summary: We are seeking a Level 1 Technical Support Engineer to provide first-line technical support for IT systems, ensuring smooth operations across hardware, software, and network environments. This role involves incident management, troubleshooting, preventive maintenance, and working in a 24/7 shift-based environment to support end-users effectively. Key Responsibilities: • Receive, log, and categorize incidents using an IT ticketing system (e.g., ServiceNow, Jira, Remedy). • Troubleshoot and resolve Level 1 IT issues or escalate complex problems. • Track and follow up on open tickets to ensure timely resolution. • Document issues, solutions, and resolution steps accurately. • Provide first-level support for Windows-based systems and applications. • Assist users with login/authentication issues (LDAP, Active Directory). • Monitor system performance and escalate potential risks. • Diagnose and troubleshoot system and network problems, software faults, or hardware complications. • Diagnose and solve hardware or software faults, including account setup and network configuration. • Perform software installations, configurations, and troubleshooting. • Support driver and firmware updates when needed. • Install and configure computer systems and applications. • Maintain and update IT asset inventory records. • Assist in hardware replacements and stock management. • Conduct routine checks on IT infrastructure. • Support system updates, patches, and scheduled maintenance. • Assist users with enterprise applications and common software. • Analyze system logs to identify and troubleshoot issues. • Manage user accounts and permissions in domain environments. • Ensure adherence to IT security policies and best practices. • Set up user accounts and profiles on the network. • Work in 24/7 rotational shifts, ensuring continuous IT support. • Collaborate with cross-functional teams and escalate issues when necessary. Required Skills & Qualifications: Technical Skills: • Experience with incident management tools (ServiceNow, Jira, Remedy, etc.). • knowledge of Windows OS, Active Directory, and LDAP. • Familiarity with PC hardware troubleshooting and software configurations. • Experience in analyzing system and application logs. • networking knowledge (IP addressing, DNS, DHCP). • Understanding of preventive and corrective maintenance (PM/CM). • Knowledge of common enterprise applications (Microsoft Office, VPNs, antivirus tools). • Exposure to inventory management tools. • Basic scripting or automation knowledge (PowerShell, Bash) is a plus. Soft Skills: • Strong problem-solving and analytical skills. • Good verbal and written communication. • Ability to work under pressure and manage multiple tasks. • Customer service-oriented with a proactive mindset. • Team player with strong collaboration skills. Qualifications: • Bachelor’s degree in IT, Computer Science (preferred). • 3-5 years of experience in an IT support. • Certifications such as ITIL Foundation, CompTIA A+, or Microsoft certifications are a plus. • Willingness to work in 24/7 shift rotations
Job Title: CCTV Monitoring Executive Experience: Freshers – up to 3 Years Location: Pan India Qualifications (Any One of the Below):Graduate (Non-Engineering) + 1-year Diploma in IT Hardware & Networking 3-Year Diploma in ECE / IT B.Sc. in Physics / IT / Networking Skills Required:Must-Have:Basic knowledge of computer networks, hardware, and MS Office Good communication and attention to detail Self-motivated and open to extended work hours Good-to-Have:Hands-on experience in IT hardware or networking Field experience with test center coordination Key Responsibilities: Monitor CCTV cameras at assigned test centers Report suspicious activity or non-compliance to relevant authorities Perform daily checks on surveillance systems (CCTV, DVR/NAS) Ensure timely fault resolution within TAT Backup surveillance data daily and maintain logs Reporting To: Venue Admin Manager / Commanding Officer On-site Opportunity: No Role USP:Exposure to large-scale electronic surveillance and security monitoring Involvement in high-stakes assessment & recruitment infrastructure About the Project – iON ALM (Assessment Life Cycle Management):A TCS service for large-scale academic and recruitment assessments via Computer-Based Testing, used by premier institutes, banks, and government bodies. Among the largest platforms globally.
Job Title: System Operator Experience Required: 0–1 Year Location: Pan India (Travel required) Eligibility Criteria:Education (Must-Have):Bachelor's or Master's Degree in Arts, Commerce, or Science OR 3-Year Diploma holder (in any discipline) NOTE: B.E./B.Tech/M.Tech/MBA/MCA are not eligible Other Requirements:Must not be a minor (18+) Two-wheeler vehicle is mandatory Willingness to: Travel as per job needs Skills & Competencies:Must-Have:Good interpersonal skills and cultural awareness Ethical, adaptable, and self-disciplined Basic knowledge of MS Office Decent communication skills Good-to-Have:Certification in Hardware/Networking Key Responsibilities: Ensure smooth and secure exam operations for iON assessments Prepare infrastructure pre- and post-exam (venue readiness, systems landscaping, mocks) Monitor IT assets and infrastructure to prevent disruptions or intrusions Maintain buffer inventory of IT assets Timely incident reporting and escalation for technical issues Adhere to SOPs for end-to-end exam delivery Coordinate with: Local infrastructure service providers iON Digital Zone (iDZ) partners Manage exam functionaries on-site Uphold integrity, vigilance, and professionalism in all activities
Job Title: System Operator Experience Required: 0–1 Year Location: Pan India (Travel required) Eligibility Criteria:Education (Must-Have):Bachelor's or Master's Degree in Arts, Commerce, or Science OR 3-Year Diploma holder (in any discipline) NOTE: B.E./B.Tech/M.Tech/MBA/MCA are not eligible Other Requirements:Must not be a minor (18+) Two-wheeler vehicle is mandatory Willingness to: Travel as per job needs Skills & Competencies:Must-Have:Good interpersonal skills and cultural awareness Ethical, adaptable, and self-disciplined Basic knowledge of MS Office Decent communication skills Good-to-Have:Certification in Hardware/Networking Key Responsibilities: Ensure smooth and secure exam operations for iON assessments Prepare infrastructure pre- and post-exam (venue readiness, systems landscaping, mocks) Monitor IT assets and infrastructure to prevent disruptions or intrusions Maintain buffer inventory of IT assets Timely incident reporting and escalation for technical issues Adhere to SOPs for end-to-end exam delivery Coordinate with: Local infrastructure service providers iON Digital Zone (iDZ) partners Manage exam functionaries on-site Uphold integrity, vigilance, and professionalism in all activities
Job Title: CCTV Monitoring Executive Experience: 6 months – 10 Years Working Hours: 12 hours Shift Time: Morning 6:00 AM Location: Pan India Qualifications (Any One of the Below):Graduate (Non-Engineering) + 1-year Diploma in IT Hardware & Networking 3-Year Diploma in ECE / IT B.Sc. in Physics / IT / Networking Skills Required:Must-Have:Basic knowledge of computer networks, hardware, and MS Office Good communication and attention to detail Self-motivated and open to extended work hours Good-to-Have:Hands-on experience in IT hardware or networking Field experience with test center coordination Key Responsibilities: Monitor CCTV cameras at assigned test centers Report suspicious activity or non-compliance to relevant authorities Perform daily checks on surveillance systems (CCTV, DVR/NAS) Ensure timely fault resolution within TAT Backup surveillance data daily and maintain logs Reporting To: Venue Admin Manager / Commanding Officer On-site Opportunity: No Role USP:Exposure to large-scale electronic surveillance and security monitoring Involvement in high-stakes assessment & recruitment infrastructure About the Project – iON ALM (Assessment Life Cycle Management):A TCS service for large-scale academic and recruitment assessments via Computer-Based Testing, used by premier institutes, banks, and government bodies. Among the largest platforms globally.
Job Title: CCTV Monitoring Executive Experience: 6 months – 10 Years Working Hours: 12 hours Shift Time: Morning 6:00 AM Location: Pan India Qualifications (Any One of the Below):Graduate (Non-Engineering) + 1-year Diploma in IT Hardware & Networking 3-Year Diploma in ECE / IT B.Sc. in Physics / IT / Networking Skills Required:Must-Have:Basic knowledge of computer networks, hardware, and MS Office Good communication and attention to detail Self-motivated and open to extended work hours Good-to-Have:Hands-on experience in IT hardware or networking Field experience with test center coordination Key Responsibilities: Monitor CCTV cameras at assigned test centers Report suspicious activity or non-compliance to relevant authorities Perform daily checks on surveillance systems (CCTV, DVR/NAS) Ensure timely fault resolution within TAT Backup surveillance data daily and maintain logs Reporting To: Venue Admin Manager / Commanding Officer On-site Opportunity: No Role USP:Exposure to large-scale electronic surveillance and security monitoring Involvement in high-stakes assessment & recruitment infrastructure About the Project – iON ALM (Assessment Life Cycle Management):A TCS service for large-scale academic and recruitment assessments via Computer-Based Testing, used by premier institutes, banks, and government bodies. Among the largest platforms globally.
Job Title: CCTV Monitoring Executive Experience: 6 months – 10 Years Working Hours: 12 hours Shift Time: Morning 6:00 AM Location: Pan India Qualifications (Any One of the Below):Graduate (Non-Engineering) + 1-year Diploma in IT Hardware & Networking 3-Year Diploma in ECE / IT B.Sc. in Physics / IT / Networking Skills Required:Must-Have:Basic knowledge of computer networks, hardware, and MS Office Good communication and attention to detail Self-motivated and open to extended work hours Good-to-Have:Hands-on experience in IT hardware or networking Field experience with test center coordination Key Responsibilities: Monitor CCTV cameras at assigned test centers Report suspicious activity or non-compliance to relevant authorities Perform daily checks on surveillance systems (CCTV, DVR/NAS) Ensure timely fault resolution within TAT Backup surveillance data daily and maintain logs Reporting To: Venue Admin Manager / Commanding Officer On-site Opportunity: No Role USP:Exposure to large-scale electronic surveillance and security monitoring Involvement in high-stakes assessment & recruitment infrastructure About the Project – iON ALM (Assessment Life Cycle Management):A TCS service for large-scale academic and recruitment assessments via Computer-Based Testing, used by premier institutes, banks, and government bodies. Among the largest platforms globally.
Job Title: CCTV Monitoring Executive Experience: 6 months – 10 Years Working Hours: 12 hours Shift Time: Morning 6:00 AM Location: Pan India Qualifications (Any One of the Below):Graduate (Non-Engineering) + 1-year Diploma in IT Hardware & Networking 3-Year Diploma in ECE / IT B.Sc. in Physics / IT / Networking Skills Required:Must-Have:Basic knowledge of computer networks, hardware, and MS Office Good communication and attention to detail Self-motivated and open to extended work hours Good-to-Have:Hands-on experience in IT hardware or networking Field experience with test center coordination Key Responsibilities: Monitor CCTV cameras at assigned test centers Report suspicious activity or non-compliance to relevant authorities Perform daily checks on surveillance systems (CCTV, DVR/NAS) Ensure timely fault resolution within TAT Backup surveillance data daily and maintain logs Reporting To: Venue Admin Manager / Commanding Officer On-site Opportunity: No Role USP:Exposure to large-scale electronic surveillance and security monitoring Involvement in high-stakes assessment & recruitment infrastructure About the Project – iON ALM (Assessment Life Cycle Management):A TCS service for large-scale academic and recruitment assessments via Computer-Based Testing, used by premier institutes, banks, and government bodies. Among the largest platforms globally.