Document current and future process maps,(SOPs), and workflows Migration leads to capture detailed requirement and ensure transition documentation Tack migration progress using dashboards and regular reports to project sponsors and governance forms
Working closely with the Senior Management and Manager HR & Administration in upskilling, retaining and embodying organization culture, using various methods and technology and by aligning business goals and performance.
Handling customer enquiries via social media and CRM (E-COM sales) Semi-voice process support Capturing and updating customer details in the system End-to-end customer handling to ensure customer satisfaction Updating Google Sheet trackers regularly
Performing analytical reference standard qualifications/characterization, method validations/verifications, and related documentation, as well as analysis of RM, PM, Intermediates, API, and Finished products. Required Candidate profile Should be well versed with the latest analytical techniques like HPLC/GC, KF/KFC, IR/UV, LC-MS, GC-MS. Being well-versed in the Chromeleon data management application and LIMS will be advantageous.