• Handle customer calls professionally • Register and resolve product/service complaints • Manage AMC records, renewals, and customer queries • Coordinate technician visits and service scheduling • Maintain data in CRM systems and prepare reports
Install, maintain, and repair refrigeration & AC units. Field Job Handle maintenance and outstation service calls. Perform refrigerant charging (R134a & R600) Read Wire Diagram. ITI/Diploma in RAC Good communication & customer service skills.