RPA Automation Support Engineer

Skills

• UiPath Expertise: Deep hands-on experience (typically 3+ years) with core UiPath components, including Studio, Orchestrator (configuration, monitoring, asset management, queues), and Robots.
• REFramework Mastery: Ability to design, develop, and deploy production-grade, scalable, and maintainable Attended/Unattended automations using the Robotic Enterprise Framework (REFramework).
• Process Analysis and Design: The ability to conduct detailed requirements analysis workshops with stakeholders, identify automation opportunities, and translate complex business needs into comprehensive technical solutions.
• Documentation: Expertise in creating high-quality documentation, including Process Design Documents (PDD), Solution Design Documents (SDD), test plans, and support runbooks.
• Problem-Solving & Analytical Skills: Strong analytical and problem-solving abilities to troubleshoot complex issues, perform root cause analysis, and optimize bot performance.
  

Key Accountabilities

• Provide production support.
• Partner with subject matter experts and automation analysts to define, document, and development automations supporting business processes.
• Analyze process automation requirements and create technical specifications.
• Create proof of concepts / prototypes for key automation tasks.
• Develops bots and solutions using automation tools.
• Implement security best practices to manage confidential information.
• Define test scenarios, create test plans, execute test scripts.
  

Required

• 4 + years Information Technology experience programming including scripting, coding, SQL and relational databases, and application development.
• 3 + years software engineering experience with UiPath RPA software.
  

Desired

• Advanced certification on leading UiPath RPA software
• Knowledge of Microsoft Azure, Power Apps, Mule
• Knowledge of cloud-based development. Microsoft Azure
• Knowledge of Web Services, XML, SOAP, REST
  

Education

• Bachelor's Degree in technical discipline (Math's, Science, Engineering, Computing, etc.) or a related study, or equivalent project-related experience.