We are looking for a motivated and empathetic Mental Health Expert to join our team. You will be the first point of contact for individuals seeking mental health support. Your primary responsibility is to engage with clients over the phone, provide basic emotional support, explain available services, and guide them in booking appointments with our psychiatrists or therapists. Night Shift timing: 9 PM to 5 AM Day shift timing: 9 AM to 5 PM Work from office Job Location: Dabri Mor, Janakpuri (Delhi) 110045. Key Responsibilities: Receive inbound calls and respond to questions related to mental health services. Provide empathetic listening and preliminary emotional support. Educate clients about the services offered at Royal House of Psychiatry Pvt. Ltd. Schedule appointments with counselors or psychiatrists based on client needs. Maintain client data and update call records in the CRM system. Follow up with clients to ensure continued engagement and appointment adherence. Coordinate with the clinical and administrative teams for smooth client service delivery. Required Skills and Qualifications: Excellent verbal communication in English and Hindi. Good listening and interpersonal skills with a high level of empathy. Ability to handle sensitive and confidential information with discretion. Good knowledge of mental health concepts is an advantage. Proficient in using computers and basic CRM tools. Graduate or Post Graduate in Psychology, Social Work, or any relevant field preferred. Benefits: Training in mental health communication and client engagement. Supportive and compassionate work environment. Opportunities for professional development in the mental health field. 6 Days working Remuneration For Day shift : 20k per month. For night Shift: 30k per month *if interested, Send your resume to:* 8287865886 (WHATSAPP)
Selected Intern's Day-to-day Responsibilities Include Assisting in planning and coordinating mental health awareness camps and events Supporting mental health professionals in delivering group activities or sessions Engaging with participants, answering their queries, and helping them feel comfortable Maintaining attendance records and preparing feedback reports Creating and sharing social media content to promote camp activities Contributing ideas to improve the effectiveness and reach of the RHOPE Camp About Company: At Royal House of Psychiatry, we are pioneers in revolutionizing the healthcare landscape. As the first virtual hospital of its kind, we're on a mission to make quality mental healthcare accessible to everyone, everywhere. Join us in shaping the future of healthcare. Together, we're building a world where healthcare is a right, not a privilege.
Job Requirement: • Bachelors Degree. • Have experience of Front Office in Hospital or Healthcare sector. • Experience required: 2 to 5 Years Candidate have working experience in CGHS Panel will get Preferance Job Description Welcome patients, vendors, pharmaceutical representatives, and other visitors to our medical office Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patients Issue specimen collection containers to patients as needed Answer patient questions and provide assistance and directions when necessary Preparing superbills and specimen labels for next day's patients Track all phone calls that arrive using our general office number Utilize our medical office software to schedule new and follow-up appointments for our patients Respond to emails that arrive using the general office email address Salary: ₹22,000.00 - ₹25,000.00 per month 9 hour shift followed by 6 days working in a week Openings for Green Park Extension (South Delhi). Have any query call on : 8287865886 HR Dept Royal House of Psychiatry www.rhope.in