We are seeking a motivated and customer-focused individual to join our team as a Customer Relationship Executive. The ideal candidate will be responsible for maintaining strong relationships with our clients, addressing their needs, and ensuring a high level of customer satisfaction. Proficiency in Hindi is an additional advantage, as it will help in effectively communicating with our diverse clientele. Key Responsibilities: Build and maintain strong, long-lasting relationships with clients. Address customer inquiries and resolve issues promptly and efficiently. Understand customer needs and provide tailored solutions. Act as a liaison between customers and internal teams to ensure client needs are met. Provide regular updates to customers on their inquiries or requests. Assist in client onboarding and training processes. Monitor and report on customer satisfaction and suggest improvements. Meet or exceed customer service goals and KPIs. Qualifications: Proven experience in a customer service or client relationship role. Excellent communication and interpersonal skills. Ability to handle multiple client accounts and prioritize tasks. Strong problem-solving skills and attention to detail. Proficiency in MS Office (Word, Excel, PowerPoint). Hindi language proficiency is Must Job Types: Full-time, Permanent Pay: ₹9,189.34 - ₹20,000.00 per month Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Job Summary: We are seeking a detail-oriented Shipping Executive to manage and oversee our shipping operations. The ideal candidate will be responsible for coordinating shipments, ensuring timely deliveries, and maintaining accurate records. This role requires excellent organizational skills and a strong understanding of shipping processes. Key Responsibilities: Shipment Coordination: Oversee the shipping process from order confirmation to delivery, ensuring all shipments are processed accurately and on time. Carrier Management: Liaise with shipping carriers and freight forwarders to negotiate rates and schedules, ensuring cost-effective solutions. Documentation: Prepare and manage shipping documents, including invoices, packing lists, and customs paperwork. Inventory Management: Monitor inventory levels and coordinate with warehouse staff to ensure adequate stock for fulfilling orders. Customer Communication: Communicate with customers regarding shipment status, delivery timelines, and any potential issues. Problem Resolution: Address and resolve any shipping-related issues or discrepancies promptly and efficiently. Compliance: Ensure compliance with shipping regulations and company policies, including customs regulations for international shipments. Data Entry: Maintain accurate records of shipments, returns, and inventory levels in the company’s shipping software. Qualifications: Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (preferred). Proven experience in shipping, logistics, or supply chain management. Strong knowledge of shipping regulations, procedures, and best practices. Proficiency in using shipping software and Microsoft Office Suite. Excellent organizational and multitasking skills. Strong attention to detail and accuracy. Effective communication and interpersonal skills. Ability to work under pressure and meet deadlines. Benefits: Competitive salary **Fresher can also APPLY** ***2023 - 2024 Passedouts Students Preferred*** Job Types: Full-time, Permanent Pay: ₹12,758.95 - ₹15,000.00 per month Benefits: Health insurance Application Question(s): freshers also can apply Work Location: In person
Job Summary: We are seeking a detail-oriented Shipping Executive to manage and oversee our shipping operations. The ideal candidate will be responsible for coordinating shipments, ensuring timely deliveries, and maintaining accurate records. This role requires excellent organizational skills and a strong understanding of shipping processes. Key Responsibilities: Shipment Coordination: Oversee the shipping process from order confirmation to delivery, ensuring all shipments are processed accurately and on time. Carrier Management: Liaise with shipping carriers and freight forwarders to negotiate rates and schedules, ensuring cost-effective solutions. Documentation: Prepare and manage shipping documents, including invoices, packing lists, and customs paperwork. Inventory Management: Monitor inventory levels and coordinate with warehouse staff to ensure adequate stock for fulfilling orders. Customer Communication: Communicate with customers regarding shipment status, delivery timelines, and any potential issues. Problem Resolution: Address and resolve any shipping-related issues or discrepancies promptly and efficiently. Compliance: Ensure compliance with shipping regulations and company policies, including customs regulations for international shipments. Data Entry: Maintain accurate records of shipments, returns, and inventory levels in the company’s shipping software. Qualifications: Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (preferred). Proven experience in shipping, logistics, or supply chain management. Strong knowledge of shipping regulations, procedures, and best practices. Proficiency in using shipping software and Microsoft Office Suite. Excellent organizational and multitasking skills. Strong attention to detail and accuracy. Effective communication and interpersonal skills. Ability to work under pressure and meet deadlines. Benefits: Competitive salary **Fresher can also APPLY** ***2023 - 2024 Passedouts Students Preferred*** Job Types: Full-time, Permanent Pay: ₹12,758.95 - ₹15,000.00 per month Benefits: Health insurance Application Question(s): freshers also can apply Work Location: In person