About the Job: We are looking for enthusiastic and customer-oriented individuals to join our customer care team. As a Customer Care Executive, you will be at the forefront of delivering exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for our customers. Key Responsibilities: Customer Support: Provide friendly and efficient customer support via various communication channels, including phone, email, chat, and social media. Inquiry Resolution: Respond to customer inquiries, including product questions, order status inquiries, and general assistance, in a timely and professional manner. Issue Resolution: Resolve customer complaints, concerns, or issues by taking appropriate actions and escalating as needed to ensure customer satisfaction. Product Knowledge: Acquire and maintain in-depth knowledge of the company's products, services, and policies to assist customers effectively. Order Management: Assist customers with order placements, modifications, cancellations, and returns, adhering to company guidelines. Feedback Collection : Gather customer feedback, suggestions, and complaints and provide this valuable information to the relevant departments for continuous improvement. Documentation: Maintain detailed records of customer interactions and transactions in the customer support system. Team Collaboration : Collaborate with team members and other departments to resolve complex issues and ensure a seamless customer experience. Qualifications: Bachelor's degree in any stream is preferred. (Cand. who completed Higher Secondary school can also apply) Proven experience in a customer service or customer care role, preferably in an ecommerce or retail environment. Excellent communication skills, both written and verbal, with a professional and courteous demeanor. Strong problem-solving abilities and the ability to handle challenging customer situations with empathy and patience. Computer proficiency and the ability to navigate various software applications, including CRM systems. Attention to detail and the ability to multitask effectively. Team player with a positive attitude and a commitment to delivering outstanding customer service. Knowledge of ecommerce platforms and processes is a plus. Job Type: Full-time Pay: ₹18,000.00 - ₹24,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person Application Deadline: 12/06/2025 Expected Start Date: 14/06/2025
About the Job: We are looking for enthusiastic and customer-oriented individuals to join our customer care team. As a Customer Care Executive, you will be at the forefront of delivering exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for our customers. Key Responsibilities: Customer Support: Provide friendly and efficient customer support via various communication channels, including phone, email, chat, and social media. Inquiry Resolution: Respond to customer inquiries, including product questions, order status inquiries, and general assistance, in a timely and professional manner. Issue Resolution: Resolve customer complaints, concerns, or issues by taking appropriate actions and escalating as needed to ensure customer satisfaction. Product Knowledge: Acquire and maintain in-depth knowledge of the company's products, services, and policies to assist customers effectively. Order Management: Assist customers with order placements, modifications, cancellations, and returns, adhering to company guidelines. Feedback Collection : Gather customer feedback, suggestions, and complaints and provide this valuable information to the relevant departments for continuous improvement. Documentation: Maintain detailed records of customer interactions and transactions in the customer support system. Team Collaboration : Collaborate with team members and other departments to resolve complex issues and ensure a seamless customer experience. Qualifications: Bachelor's degree in any stream is preferred. (Cand. who completed Higher Secondary school can also apply) Proven experience in a customer service or customer care role, preferably in an ecommerce or retail environment. Excellent communication skills, both written and verbal, with a professional and courteous demeanor. Strong problem-solving abilities and the ability to handle challenging customer situations with empathy and patience. Computer proficiency and the ability to navigate various software applications, including CRM systems. Attention to detail and the ability to multitask effectively. Team player with a positive attitude and a commitment to delivering outstanding customer service. Knowledge of ecommerce platforms and processes is a plus. Job Type: Full-time Pay: ₹18,000.00 - ₹24,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person Application Deadline: 12/06/2025 Expected Start Date: 14/06/2025
About the company: Join a budding home decor start-up that is a leader in the D2C space. Two years ago, a small team from Indore launched game-changing self-watering planters, believing then and now that home decor should be both beautiful and hassle-free. The self-watering plants with planters became an instant hit, allowing customers to water their plants just once a week, making plant parenting a breeze. With continued support, the company is known for delivering top-notch products that seamlessly combine style and function. The goal is to shake up the home decor industry by offering innovative solutions, promising quick delivery of live plants, stunning design, premium quality, and easy plant care. Join this company to pave the way for a new era in home decor! To know more, visit www.kyari.co. Join Our Team and Be the Face of Our Store to Help Customers Find Exactly What They Need! We are looking for a highly passionate and sales-driven Store Promoter to lead our sales efforts in the store segment. Join us and be a part of our journey! Key Responsibilities: - Actively engage with customers visiting the store to promote our products and educate them on features, benefits, and usage. - Demonstrate product knowledge and provide personalized recommendations to enhance customer experience. - Handle queries, provide accurate information, and assist with product trials where applicable. - Assist in achieving store sales goals by driving customer traffic and sales conversions. - Boost sales through upselling and cross-selling techniques. - Maintain a clean, attractive, and organized display of products in the store. - Gather customer feedback and share insights with the sales and marketing team. - Collaborate with the store manager and team to achieve monthly sales targets. - Participate in promotional campaigns, events, and special product launches. Qualifications: - 0-1 year of experience in sales. - Prior experience in retail, sales, or promotional roles is a plus. - Excellent communication and interpersonal skills. - Energetic, enthusiastic, and customer-focused personality. - Ability to handle multiple customers and provide seamless service. - Flexible to work on weekends, holidays, and extended hours during peak seasons. CTC: 1.2 LPA - 2.4 LPA Job Type: Full-time Schedule: - Day shift - Weekend availability - Performance bonus Work Location: In person,
About the Job: We are looking for enthusiastic and customer-oriented individuals to join our customer care team. As a Customer Care Executive, you will be at the forefront of delivering exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for our customers. Key Responsibilities: Customer Support: Provide friendly and efficient customer support via various communication channels, including phone, email, chat, and social media. Inquiry Resolution: Respond to customer inquiries, including product questions, order status inquiries, and general assistance, in a timely and professional manner. Issue Resolution: Resolve customer complaints, concerns, or issues by taking appropriate actions and escalating as needed to ensure customer satisfaction. Product Knowledge: Acquire and maintain in-depth knowledge of the company's products, services, and policies to assist customers effectively. Order Management: Assist customers with order placements, modifications, cancellations, and returns, adhering to company guidelines. Feedback Collection : Gather customer feedback, suggestions, and complaints and provide this valuable information to the relevant departments for continuous improvement. Documentation: Maintain detailed records of customer interactions and transactions in the customer support system. Team Collaboration : Collaborate with team members and other departments to resolve complex issues and ensure a seamless customer experience. Qualifications: Bachelor's degree in any stream is preferred. (Cand. who completed Higher Secondary school can also apply) Proven experience in a customer service or customer care role, preferably in an ecommerce or retail environment. Excellent communication skills, both written and verbal, with a professional and courteous demeanor. Strong problem-solving abilities and the ability to handle challenging customer situations with empathy and patience. Computer proficiency and the ability to navigate various software applications, including CRM systems. Attention to detail and the ability to multitask effectively. Team player with a positive attitude and a commitment to delivering outstanding customer service. Knowledge of ecommerce platforms and processes is a plus. Job Type: Full-time Pay: ₹18,000.00 - ₹24,000.00 per month Application Question(s): Are you ready to relocate to Indore Current CTC Expected CTC Experience: Customer support: 1 year (Required) Work Location: In person