Freshers, this is YOUR moment! Job Description: IT Support L0 (Fresher) Location: Vadodara, Gujarat - 390021 Position Summary: We are seeking a motivated and enthusiastic fresher to join our IT Support team as an L0 Support Technician. The ideal candidate will have a strong foundation in computer science or information technology, excellent verbal communication skills in English, and a passion for troubleshooting and resolving technical issues. Key Responsibilities:  First Point of Contact: Serve as the initial point of contact for IT support, handling incoming support requests via phone, email, or ticketing system.  Basic Troubleshooting: Diagnose and resolve basic technical issues related to desktops, laptops, and networks.  Incident Logging: Accurately document and log all support requests and resolutions in the ticketing system.  User Assistance: Assist users with software installation, configuration, and basic troubleshooting.  Hardware Support: Provide support for hardware issues, including desktops, laptops, printers, and other peripherals.  Escalation: Escalate complex issues to higher-level support teams as needed.  Customer Service: Maintain a high level of customer service, ensuring all users are treated with respect and professionalism.  Documentation: Maintain and update IT support documentation, guides, and FAQs. Qualifications:  Education: Bachelor's degree in Computer Science, Information Technology, or a related field (BCA, MCA, BSc).  Communication Skills: Excellent verbal and written communication skills in English.  Technical Knowledge: Basic understanding of computer hardware, software, and networking concepts.  Problem-solving: Strong analytical and problem-solving skills.  Interpersonal Skills: Good interpersonal skills with the ability to work well in a team environment.  Adaptability: Ability to learn new technologies quickly and adapt to changing environments. Desired Skills:  Technical Troubleshooting: Basic troubleshooting skills for desktops, laptops, and network issues.  Customer Focus: Ability to provide exceptional customer service and manage user expectations.  Documentation: Ability to create and maintain clear and concise documentation. Working Conditions:  Work Environment: Office-based role in Vadodara, Gujarat.  Working Hours: As we are providing support to international clients, working hours are scheduled as per the EST, starting from 5:30 PM IST to 3-3:30 AM IST, including 1 1-hour break. Joining Duration:  Required: Within a month. Your next big opportunity is one click away: https://rmvindia.in/apply Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Shift: Fixed shift Night shift US shift Work Days: Monday to Friday Work Location: In person

Job Title: Human Resource Executive Location: Ahmedabad, Gujarat Department: Human Resources Job Summary: The Human Resource Executive will play a key role in managing various HR functions, ensuring compliance with company policies and legal regulations. The HR Executive will collaborate with department heads to support recruitment, employee relations, performance management, benefits administration, and payroll processing. Responsibilities: Recruitment and Onboarding: Manage the end-to-end recruitment process, including job postings, resume screening, interviewing, and onboarding. Collaborate with hiring managers to define job requirements and create effective job descriptions. Conduct new employee orientations and facilitate a seamless onboarding experience. Employee Relations: Address employee concerns, conflicts, and grievances in a fair and timely manner. Promote a positive work environment by fostering open communication and resolving interpersonal issues. Conduct exit interviews and analyze feedback to identify areas for improvement. Performance Management: Assist in the development and implementation of performance management processes. Provide guidance to managers and employees on performance evaluations, goal setting, and development plans. Support the administration of employee recognition programs. Benefits Administration: Manage employee benefits programs, including health insurance, retirement plans, and other perks. Assist employees with benefit-related inquiries and resolve issues with benefits providers. Stay informed about changes in legislation affecting employee benefits. Payroll Processing: Oversee the payroll process, ensuring accurate and timely payment to employees. Collaborate with finance and accounting teams to reconcile payroll data. Stay updated on tax regulations and compliance related to payroll. Compliance and Policies: Ensure compliance with labor laws, company policies, and industry regulations. Keep abreast of HR trends, best practices, and legal requirements. Work closely with management to update and communicate HR policies. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Work Location: In person