Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. Visit us here to find out more: www.rmindia.co.in Responsibilities: The senior executive-Project management office is an important role within Technology’s Installation project coordination function, reporting to the Snr Lead/Lead. As a senior executive PMO, you will be responsible for overseeing the BAU installations of projects and the requirements to full fill the day-to-day installation requirements. This includes taking up ownership of projects assigned, highlighting the issues and risks to the next level, identifying the blockers and proceeding with the action plan to ensure a smooth installation. The team are mostly based in India. The senior executive-Project management office will be responsible for the completion of BAU installation projects received within RM Technology from sales through proactive coordination and communication, working closely with stakeholders, sales, and engineers, in ensuring that we meet the needs of the customers. As part of this, you will also be responsible for highlighting any issues or risk forecasted that holds in maintaining the key performance metrics. Main Responsibilities include but are not limited to: Performance Ensure planning and smooth functioning of all installation and migration activities to meet the needs of the customers Understand customer requirements. Also, to be patient enough to hear the customer completely Anticipate details of future projects by communicating directly with customers and staying informed of the updated status of the project. Communicate proactively with all involved personnel to provide administrative support, identify problems, create solutions, and implement efficiency improvements. Collaboration Work closely with cross-business functions; key stakeholders, sales, installation engineers etc Establish and maintain strong relationships with customers, including external partners where relevant As a key member of the extended project team, you will contribute and support the installation, implementation, and review of the requirements and working in strong collaboration with the middle management and SLTs External Stakeholder Engagement Act as a single point of contact for the team in their engagements with customers, as and when required Experience: Skills and Experience You will have proven experience of: Successfully driving a continuously improving set of projects, that meet the needs of the market and customers, on time and within budget Building a strong professional relationship with customers and key stakeholders Adhere and report on Key Performance Indicators that result in continuous improvement and efficiency. You will be: A strong collaborative team player, able to work well with other leaders, to ensure all functions work in concert to deliver high-quality services and outcomes. A strong and confident team player, able to demonstrate sound judgment in a variety of complex BAU scenarios have excellent planning and organizing skills to juggle between the multiple responsibilities assigned to them. You will have: Excellent verbal and written communication and interpersonal skills, with the ability to build and maintain strong relationships with key stakeholders Good negotiation skills that can be used to bring better output from the suppliers while maintaining a healthy working relation with them. The ability to operate in a matrix environment, with skills in alignment, collaboration, and joint delivery The ability to effectively work with teams and projects A strong alignment to RM's core behaviors: Be Brave, Win Together, Be Curious, Make it Simple and Consider it Done.
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. Visit us here to find out more: www.rmindia.co.in Responsibilities: Develop and execute detailed test plans, test cases, and test scripts based on project requirements and specifications. Identify and document test requirements, scenarios, and acceptance criteria. Perform thorough manual testing of software applications to identify defects, inconsistencies, and areas for improvement. Conduct functional, regression, integration, system, and user acceptance testing. Log and track defects, providing clear and detailed descriptions of issues. Collaborate with developers to reproduce, prioritize, and resolve defects in a timely manner. Experience: What’s in it for you? At RM My Work Blend @RM provides office-based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at alternative locations, and with flexibility of hours, as appropriate to the role. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working. As well as a competitive salary our core benefits package includes Group Health Insurance, Group Personal Accident, Group Term Life Insurance, Doctor consultation reimbursement, annually, Medical reimbursement, monthly/Qtry/Annual Rewards & Recognition program, Annual Salary Review & Bonus payouts, Children’s Education Assistance Subsidy, Summer Vacation Scheme, Staff Children Engagement Programme, Knowledge Acquisition Subsidy, Transportation Subsidy, Birthday & Marriage gifts and Subsidized Technopark Club Membership. RM India also has a comprehensive Rewards & recognition program to recognize and reward employees. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at talent@in.rm.com
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. Visit us here to find out more: www.rmindia.co.in Responsibilities: The senior executive-Project management office is an important role within Technology’s Installation project coordination function, reporting to the Snr Lead/Lead. As a senior executive PMO, you will be responsible for overseeing the BAU installations of projects and the requirements to full fill the day-to-day installation requirements. This includes taking up ownership of projects assigned, highlighting the issues and risks to the next level, identifying the blockers and proceeding with the action plan to ensure a smooth installation. The team are mostly based in India. The senior executive-Project management office will be responsible for the completion of BAU installation projects received within RM Technology from sales through proactive coordination and communication, working closely with stakeholders, sales, and engineers, in ensuring that we meet the needs of the customers. As part of this, you will also be responsible for highlighting any issues or risk forecasted that holds in maintaining the key performance metrics. Main Responsibilities include but are not limited to: Performance Ensure planning and smooth functioning of all installation and migration activities to meet the needs of the customers Understand customer requirements. Also, to be patient enough to hear the customer completely Anticipate details of future projects by communicating directly with customers and staying informed of the updated status of the project. Communicate proactively with all involved personnel to provide administrative support, identify problems, create solutions, and implement efficiency improvements. Collaboration Work closely with cross-business functions; key stakeholders, sales, installation engineers etc Establish and maintain strong relationships with customers, including external partners where relevant As a key member of the extended project team, you will contribute and support the installation, implementation, and review of the requirements and working in strong collaboration with the middle management and SLTs External Stakeholder Engagement Act as a single point of contact for the team in their engagements with customers, as and when required Experience: Skills and Experience You will have proven experience of: Successfully driving a continuously improving set of projects, that meet the needs of the market and customers, on time and within budget Building a strong professional relationship with customers and key stakeholders Adhere and report on Key Performance Indicators that result in continuous improvement and efficiency. You will be: A strong collaborative team player, able to work well with other leaders, to ensure all functions work in concert to deliver high-quality services and outcomes. A strong and confident team player, able to demonstrate sound judgment in a variety of complex BAU scenarios have excellent planning and organizing skills to juggle between the multiple responsibilities assigned to them. You will have: Excellent verbal and written communication and interpersonal skills, with the ability to build and maintain strong relationships with key stakeholders Good negotiation skills that can be used to bring better output from the suppliers while maintaining a healthy working relation with them. The ability to operate in a matrix environment, with skills in alignment, collaboration, and joint delivery The ability to effectively work with teams and projects A strong alignment to RM's core behaviors: Be Brave, Win Together, Be Curious, Make it Simple and Consider it Done.
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. Visit us here to find out more: www.rmindia.co.in Responsibilities: Take on and integrate code already developer by the current external developer. Design, develop, and maintain efficient, reusable, and reliable code. Work closely with the product team to ensure that software requirements are met. Debug and resolve software defects and provide ongoing support Experience: What’s in it for you? At RM My Work Blend @RM provides office-based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at alternative locations, and with flexibility of hours, as appropriate to the role. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working. As well as a competitive salary our core benefits package includes Group Health Insurance, Group Personal Accident, Group Term Life Insurance, Doctor consultation reimbursement, annually, Medical reimbursement, monthly/Qtry/Annual Rewards & Recognition program, Annual Salary Review & Bonus payouts, Children’s Education Assistance Subsidy, Summer Vacation Scheme, Staff Children Engagement Programme, Knowledge Acquisition Subsidy, Transportation Subsidy, Birthday & Marriage gifts and Subsidized Technopark Club Membership. RM India also has a comprehensive Rewards & recognition program to recognize and reward employees. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at talent@in.rm.com
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM Plc have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Education Resources). Visit us here to find out more: www.rmindia.co.in please add role context/about the role here ( From Job description) Responsibilities: please add Responsibilities for this role here ( From job description here) Experience: Please add the Experience/skills need for this role here ( From job description ) What’s in it for you? At RM My Work Blend @RM provides office-based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at alternative locations, and with flexibility of hours, as appropriate to the role. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working. As well as a competitive salary our core benefits package includes Group Health Insurance, Group Personal Accident, Group Term Life Insurance, Doctor consultation reimbursement, annually, Medical reimbursement, monthly/Qtry/Annual Rewards & Recognition program, Annual Salary Review & Bonus payouts, Children’s Education Assistance Subsidy, Summer Vacation Scheme, Staff Children Engagement Programme, Knowledge Acquisition Subsidy, Transportation Subsidy, Birthday & Marriage gifts and Subsidized Technopark Club Membership. RM India also has a comprehensive Rewards & recognition program to recognize and reward employees. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at talent@in.rm.com
Responsibilities: Key Responsibilities o Responsible for managing Accounts Receivables and Credit control functions. o Timely debt collection to meet the targets. o Customer credit limit evaluation. o MIS reporting on Accounts Receivable function. Experience: Should be a Graduate with at least 2 to 3 years of work experience in credit control or similar Voice based processes. Mandatory Skills o Knowledge or working experience in debt collection. o Working knowledge of ERP. o Good knowledge of Microsoft Office, particularly Excel. o Exposure to accounts receivables. o Proficient in data entry and management. Desired Skills o Familiar with accounting packages. o Familiar with reporting methodologies. o Experience in shared services environment. Competency Requirement o Excellent verbal and written communications skills. o Attention to detail. o Problem Solving. o Must be a team player, energetic with a positive attitude.
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM Plc have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Education Resources). Visit us here to find out more: www.rmindia.co.in Responsibilities: Application Support (Must have) Extensive knowledge in troubleshooting web applications hosted in IIS or Apache. Should be able to replicate the issues raised by customers with available information. Deep dive into the issue to find RCA in given SLAs. Troubleshot both functional issues as well as performance issues in the applications. Proactively analyze the events logs and prevent any potential issues from happening. Database - MS SQL / Postgre SQL(Must have) Expert knowledge in writing complex sql queries in ms sql server or postgresql. Should be able to troubleshoot complex stored procedures, functions etc. Troubleshoot performance issues in DB server. Create custom sql queries to work around issues, bulk update data, purge data etc. Monitoring – Azure Monitor, Cloud watch, Grafana, Ops genie (Must have) Should be acknowledging alerts triggered from various monitoring solutions and resolve them. Knowledge in creating or optimizing alerts is good to have. Also analyze logs from Azure Application Insights or tools like sumologic. Ticketing tools – ServiceNow / Jira (Must have) Experience in ticket management. Create, update and triage tickets. Maintain ticket SLAs. Cloud – Azure / AWS (Desired) Hands on experience is maintaining/troubleshooting azure/aws services. Windows/Linux VM basic level administration such as upscale/downscale, start/stop, ssh, troubleshoot logs, check disk spaces etc. Basic administration of Azure SQL or Postgres RDS clusters, performance monitoring, troubleshooting. Maintaining secrets. Storage account/S3 management activities. Basics of IAM administration. Troubleshoot issues of applications hosted in AKS/ECS clusters. Service bus queue troubleshooting. Deployment – Azure Devops / Gitlab (Good to have ) Deploying applications using existing deployment pipelines. Troubleshoot deployment failures. Scripting – Power shell / Shell (Good to have) Knowledge in writing scripts to automate tasks, setup workarounds. Experience: Exp:-5 +yrs Mandatory skillset:-Azure Cloud, MS SQL, Application Support and Infrastructure Maintenance
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM Plc have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Education Resources). Visit us here to find out more: www.rmindia.co.in Responsibilities: Application Support (Must have) Extensive knowledge in troubleshooting web applications hosted in IIS or Apache. Should be able to replicate the issues raised by customers with available information. Deep dive into the issue to find RCA in given SLAs. Troubleshot both functional issues as well as performance issues in the applications. Proactively analyze the events logs and prevent any potential issues from happening. Database - MS SQL / Postgre SQL(Must have) Expert knowledge in writing complex sql queries in ms sql server or postgresql. Should be able to troubleshoot complex stored procedures, functions etc. Troubleshoot performance issues in DB server. Create custom sql queries to work around issues, bulk update data, purge data etc. Monitoring – Azure Monitor, Cloud watch, Grafana, Ops genie (Must have) Should be acknowledging alerts triggered from various monitoring solutions and resolve them. Knowledge in creating or optimizing alerts is good to have. Also analyze logs from Azure Application Insights or tools like sumologic. Ticketing tools – ServiceNow / Jira (Must have) Experience in ticket management. Create, update and triage tickets. Maintain ticket SLAs. Cloud – Azure / AWS (Desired) Hands on experience is maintaining/troubleshooting azure/aws services. Windows/Linux VM basic level administration such as upscale/downscale, start/stop, ssh, troubleshoot logs, check disk spaces etc. Basic administration of Azure SQL or Postgres RDS clusters, performance monitoring, troubleshooting. Maintaining secrets. Storage account/S3 management activities. Basics of IAM administration. Troubleshoot issues of applications hosted in AKS/ECS clusters. Service bus queue troubleshooting. Deployment – Azure Devops / Gitlab (Good to have ) Deploying applications using existing deployment pipelines. Troubleshoot deployment failures. Scripting – Power shell / Shell (Good to have) Knowledge in writing scripts to automate tasks, setup workarounds. Experience: Exp:-3+yrs Mandatory skillset:- Azure Cloud, MS SQL, Application Support and Infrastructure Maintenance
Responsibilities: Purpose ER role involves collaborating closely with both the GHRS team and the business units within RM India and closely working with India People Director. The Employee Relations Specialist provides expert labour relations advice to ensure that participants are treated fairly, lawfully, and in accordance with RM India's policies and values, while ensuring regulatory compliance and mitigating risks. The Employee Relations Specialist manages day-to-day relationships with various senior stakeholders across RM India, working collaboratively and effectively. The role involves implementing continuous improvement initiatives aimed at building line manager capability, confidence, and awareness in handling people-related matters. Role and Responsibilities Partner with leadership to develop and execute HR strategies that align with business goals Independently managing complex ER matters, conducting workplace investigations, resolving employee grievances and supporting the parties to resolve issues themselves Providing quality ER advice relating to employee issues, employment, policy, Health, Safety & Wellbeing Up to date knowledge on India employment law and labor legislation and regulation and providing proactive and strategic advice to relevant stakeholders Collaborating with legal teams in the preparation for and participation in labor relations matters Consults with line management, providing HR guidance when appropriate. Analyzes trends and metrics in partnership with the GPSS team to develop solutions, programs, and policies. Manages Conflict resolution and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations. Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions). Works closely with employees to improve work relationships, build morale, trust and increase productivity and retention. Provides HR policy guidance and interpretation. Initiating employee engagement activities and seeking feedback for improvements Identifies training needs for business units and work in collaboration with L&D leader. Participates in the evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met. Performs other related duties as assigned. Qualification and certification Bachelors degree required. MBA HR Preferred from premier school Experience and Knowledge Minimum of 15 years of total experience of which 5-8 years of ER experience Working knowledge of human resource disciplines For eg: employee relations, diversity, performance management Extensive experience in a specialist employee relations role or employment legal role, demonstrating a deep understanding of employment laws, regulation and policy Mandatory skills Excellent interpersonal, verbal & written communication skills. Must be empathetic and compassionate Strong organizational skills and attention to detail. Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Ability to understand the organization's hierarchy, jobs, compensation practices, and the administrative practices related to those factors. Effective time management skills with a proven ability to meet deadlines. Good analytical and problem-solving skills. Stakeholder management Proficient with Microsoft Office Working in similar kind of Industry or ITES/GCC,
Overview: Lead QA with experience in automation and skilled with team's line management activities. Responsibilities: Provide professional test expertise and sound engineering principles - providing technical advice and steering to others in the team at all levels, from Project Management skills, through to practical test scripting activities. Ensure high quality test strategies, for final sign off by the Development Architect, Dev Manager, and stakeholders in the project. Engage with the Dev Manager and developers from the beginning of a project, proactively challenge any areas judged to be of insufficient quality. Need to be able to directly manage and communicate with Stakeholders, Support teams, Delivery managers, Solution architects and Technical architects. Provide estimates for testing work, and fully own and monitor the test plan/strategy. Should be technically focused and be able to drive specialist testing such as automation with exposure to automation framework. Skill to write automation scripts (Selenium C#) Good knowledge in SQL querying. Full ownership of testing and assessment of software quality on assigned project. Drive testers to ensure the required level of work is completed to time. Drive the team on process improvements. Own the Root cause analysis for all UAT and Live issues, produce Learning's, actions and implement the same. Should be able to take up hands-on testing. Experience: 8-10 years experience,
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM Plc have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Education Resources). Visit us here to find out more: www.rmindia.co.in Responsibilities: Key Responsibilities Handling all cash transactions Data the entry of day-to-day transactions Processing of Vendor Invoices Preparation of Bank Reconciliation Statements Necessary support to Internal / External Auditors Maintenance of Records / Documents Experience: Experience: - Should be a Commerce graduate with less than 1 years of experience in Accounting. Mandatory skills Sound knowledge in Financial Accounting Working knowledge of Computerized Accounting / ERP Good knowledge of Microsoft Office, particularly Excel Good communication skills Accuracy and attention to detail Must be a team player, energetic with a positive attitude Willing to work flexible hours Desired skills Prior work experience with MNCs will be an added advantage
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM Plc have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Education Resources). Visit us here to find out more: www.rmindia.co.in Responsibilities: Application Support (Must have) Extensive knowledge in troubleshooting web applications hosted in IIS or Apache. Should be able to replicate the issues raised by customers with available information. Deep dive into the issue to find RCA in given SLAs. Troubleshot both functional issues as well as performance issues in the applications. Proactively analyze the events logs and prevent any potential issues from happening. Database - MS SQL / Postgre SQL(Must have) Expert knowledge in writing complex sql queries in ms sql server or postgresql. Should be able to troubleshoot complex stored procedures, functions etc. Troubleshoot performance issues in DB server. Create custom sql queries to work around issues, bulk update data, purge data etc. Monitoring – Azure Monitor, Cloud watch, Grafana, Ops genie (Must have) Should be acknowledging alerts triggered from various monitoring solutions and resolve them. Knowledge in creating or optimizing alerts is good to have. Also analyze logs from Azure Application Insights or tools like sumologic. Ticketing tools – ServiceNow / Jira (Must have) Experience in ticket management. Create, update and triage tickets. Maintain ticket SLAs. Cloud – Azure / AWS (Desired) Hands on experience is maintaining/troubleshooting azure/aws services. Windows/Linux VM basic level administration such as upscale/downscale, start/stop, ssh, troubleshoot logs, check disk spaces etc. Basic administration of Azure SQL or Postgres RDS clusters, performance monitoring, troubleshooting. Maintaining secrets. Storage account/S3 management activities. Basics of IAM administration. Troubleshoot issues of applications hosted in AKS/ECS clusters. Service bus queue troubleshooting. Deployment – Azure Devops / Gitlab (Good to have ) Deploying applications using existing deployment pipelines. Troubleshoot deployment failures. Scripting – Power shell / Shell (Good to have) Knowledge in writing scripts to automate tasks, setup workarounds. Experience: Exp:-4 +yrs Mandatory skillset:-Azure Cloud, MS SQL, Application Support and Infrastructure Maintenance
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. Visit us here to find out more: www.rmindia.co.in Responsibilities: The role and its responsibilities can be expected to evolve across time. Development: Collaborate with the development team to design, develop, and maintain scalable and reliable web applications using ASP.NET Core, .NET Framework, C#,Azure and SQL Server. Need to be hands-on and should be able to contribute by developing new features/doing the maintenance activities in the project. Code Review and Mentorship: Conduct thorough code reviews to ensure code quality and adherence to best practices. Mentor junior team members and guide them in adopting industry-standard software development practices. Architecture and Design: Participate in architectural discussions and contribute to designing efficient, maintainable, and extensible software solutions. Database Design and Optimization: Design and optimize SQL Server databases to ensure optimal performance and data integrity. Performance Optimization: Identify performance bottlenecks in the application and implement necessary optimizations to enhance system performance. Troubleshooting and Bug Fixing: Investigate and resolve complex technical issues and bugs in the software, providing timely solutions. Continuous Integration and Deployment: Work with the DevOps team to integrate automated build, deployment, and testing processes for efficient and reliable software releases. Technology Research: Stay up-to-date with the latest advancements in software development, and evaluate and recommend relevant technologies and frameworks for continuous improvement. Team Management :Coach and manage the development team and help them in their career ladder. Project planning & tracking: Involve in activties like estimating & arriving at schedule for feature releases considering the resource capacity, create and track user stories etc. Experience: 8-12 years of experience with proven experience (minimum 2+) of successfully working in a similar Lead role, guiding the team and supporting them on development. Ability to design and architect Enterprise web applications using ASP.net Core, SQL Server and Azure. Expertise in understanding of web markup (HTML5 and CSS3), TSX and templating technologies. Good understanding of browser rendering behavior and performance. Ability to create/review specifications documents and provide technical inputs on successfully implementing business solutions. Good understanding of browser development tools and performance optimization. Ability to work independently or with a team and lead a project to completion.
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. Visit us here to find out more: www.rmindia.co.in Responsibilities: Design, develop, and maintain efficient, reusable, and reliable code. Work closely with Lead and other developers to ensure that software requirements are met. Investigate and resolve complex technical issues and bugs in the software, providing timely solutions. Participate in code reviews to ensure that software standards are maintained. Stay up-to-date with emerging trends and technologies and be able to apply them to the software development process. Experience: Expereience-5+ Strong experience with. NET Framework/Core, C#, and ASP. NET for building robust server-side applications. Experience with HTML5 CSS3 JavaScript (ES6+), and responsive web design. Expertise in understanding of web markup (HTML5 and CSS3)and templating technologies Good understanding of browser development tools and performance optimization Knowledge in C++ and Basic networking concepts is desirable
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. Visit us here to find out more: www.rmindia.co.in Responsibilities: Design, develop, and maintain efficient, reusable, and reliable code. Work closely with Lead and other developers to ensure that software requirements are met. Investigate and resolve complex technical issues and bugs in the software, providing timely solutions. Participate in code reviews to ensure that software standards are maintained. Stay up-to-date with emerging trends and technologies and be able to apply them to the software development process. Experience: Expereience-5+ Strong experience with. NET Framework/Core, C#, and ASP. NET for building robust server-side applications. Experience with HTML5 CSS3 JavaScript (ES6+), and responsive web design. Expertise in understanding of web markup (HTML5 and CSS3)and templating technologies Good understanding of browser development tools and performance optimization Knowledge in C++ and Basic networking concepts is desirable
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM Plc have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Education Resources). Visit us here to find out more: www.rmindia.co.in Responsibilities: Application Support (Must have) Extensive knowledge in troubleshooting web applications hosted in IIS or Apache. Should be able to replicate the issues raised by customers with available information. Deep dive into the issue to find RCA in given SLAs. Troubleshot both functional issues as well as performance issues in the applications. Proactively analyze the events logs and prevent any potential issues from happening. Database - MS SQL / Postgre SQL(Must have) Expert knowledge in writing complex sql queries in ms sql server or postgresql. Should be able to troubleshoot complex stored procedures, functions etc. Troubleshoot performance issues in DB server. etc. Create custom sql queries to work around issues, bulk update data, purge data etc. Monitoring – Azure Monitor, Cloud watch, Grafana, Ops genie (Must have) Should be acknowledging alerts triggered from various monitoring solutions and resolve them. Knowledge in creating or optimizing alerts is good to have. Also analyze logs from Azure Application Insights or tools like sumologic. Ticketing tools – ServiceNow / Jira (Must have) Experience in ticket management. Create, update and triage tickets. Maintain ticket SLAs. Cloud – Azure / AWS (Desired) Hands on experience is maintaining/troubleshooting azure/aws services. Windows/Linux VM basic level administration such as upscale/downscale, start/stop, ssh, troubleshoot logs, check disk spaces etc. Basic administration of Azure SQL or Postgres RDS clusters, performance monitoring, troubleshooting. Maintaining secrets. Storage account/S3 management activities. Basics of IAM administration. Troubleshoot issues of applications hosted in AKS/ECS clusters. Service bus queue troubleshooting. Deployment – Azure Devops / Gitlab (Good to have ) Deploying applications using existing deployment pipelines. Troubleshoot deployment failures. Scripting – Power shell / Shell (Good to have) Knowledge in writing scripts to automate tasks, setup workarounds. Experience: Experience:- 2+ yrs Mandatory skillset: - Application Support,Azure cloud, SQL/PostgreSQL,Infra maintanence, Azure/Aws, L3 support
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. Visit us here to find out more: www.rmindia.co.in Responsibilities: Design, develop, and maintain efficient, reusable, and reliable code. Work closely with Lead and other developers to ensure that software requirements are met. Investigate and resolve complex technical issues and bugs in the software, providing timely solutions. Participate in code reviews to ensure that software standards are maintained. Stay up-to-date with emerging trends and technologies and be able to apply them to the software development process. Experience: Expereience:-3+yrs Strong experience with. NET Framework/Core, C#, and ASP. NET for building robust server-side applications. Experience with HTML5 CSS3 JavaScript (ES6+), and responsive web design. Expertise in understanding of web markup (HTML5 and CSS3), templating technologies Good understanding of browser development tools and performance optimization
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. Visit us here to find out more: www.rmindia.co.in please add role context/about the role here (From Job description) Responsibilities: Develop and execute detailed test plans, test cases, and test scripts based on project requirements and specifications. Identify and document test requirements, scenarios, and acceptance criteria. Perform thorough manual testing of software applications to identify defects, inconsistencies, and areas for improvement. Conduct functional, regression, integration, system, and user acceptance testing. Log and track defects, providing clear and detailed descriptions of issues. Collaborate with developers to reproduce, prioritize, and resolve defects in a timely manner. Experience: Proven relevant experience as a QA Engineer with a focus on manual testing. Strong knowledge of software testing methodologies, tools, and processes. Excellent analytical and problem-solving skills. Strong communication and teamwork abilities. Attention to detail and a commitment to quality. Familiarity with Agile/Scrum development methodologies.
Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. Visit us here to find out more: www.rmindia.co.in Responsibilities: Develop and execute detailed test plans, test cases, and test scripts based on project requirements and specifications. Identify and document test requirements, scenarios, and acceptance criteria. Perform thorough manual testing of software applications to identify defects, inconsistencies, and areas for improvement. Conduct functional, regression, integration, system, and user acceptance testing. Log and track defects, providing clear and detailed descriptions of issues. Collaborate with developers to reproduce, prioritize, and resolve defects in a timely manner. Experience: EXP:- 3+yrs Proven relevant experience as a QA Engineer with a focus on manual testing. Strong knowledge of software testing methodologies, tools, and processes. Excellent analytical and problem-solving skills. Strong communication and teamwork abilities. Attention to detail and a commitment to quality. Familiarity with Agile/Scrum development methodologies.