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2 Job openings at River Cruise Recruitment India
Customer Service Executive (Recruitment Support) - Females only

Mumbai Suburban

0 - 2 years

INR 5.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities 1. Respond to Applicant Inquiries Handle incoming queries via phone, email Provide accurate information about job roles, visa support, and relocation process 2. Application Assistance Guide candidates on how to fill the application forms Assist applicants with document submissions and basic troubleshooting 3. Scheduling Support Schedule interviews or callbacks Send confirmation messages, reminders, and follow-ups 4. Maintain Lead Tracker Update CRM or Google Sheets with applicant status, remarks, and next steps Ensure no lead is missed or left uncontacted 5. Build Trust with Candidates Communicate with empathy and clarity to reassure job seekers Help reduce fears or doubts related to joining fee, relocation, or working abroad 6. Handle Feedback and Escalations Listen to concerns from applicants or candidates already in process Escalate complex queries to relevant HR or operations team 7. Promote Company Credibility Clearly communicate EuroTalentHunts EMPRA certification, relocation support, and success stories Reinforce trust through consistent, respectful interactions Preferred candidate profile

Receptionist (Female Only)

Mumbai Suburban

0 - 2 years

INR 2.0 - 2.5 Lacs P.A.

Work from Office

Full Time

Role & responsibilities 1. Front Desk Management Greet all walk-in applicants warmly and professionally Maintain a welcoming and organized reception area 2. Interview Scheduling & Coordination Collect basic details and direct candidates to fill out initial forms Schedule interviews and notify relevant HR staff or country leads Escort candidates to the interview room and ensure smooth flow 3. Walk-in Support & Orientation Brief candidates on the application steps and process Assist in navigating the website if they need help filling out the online form Offer water, guide them to the waiting area, and manage basic hospitality 4. Documentation Handling Receive and verify hard copies of ID proofs, passports, or application forms Maintain daily visitor log and update applicant status tracker 5. Communication & Follow-Up Answer basic inquiries related to job openings, application steps, or office location Provide polite, consistent responses in person and via the office phone line 6. Coordination with Internal Teams Communicate with HR and operations team about daily appointments or changes Notify support staff when candidates need further guidance or clarification Preferred candidate profile Presentable female with fluent English & Hindi, basic computer skills, polite communication, confident personality, and ability to handle walk-ins and multitask in a professional environment.

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