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Cancer Treatment Services logo
Help Desk Executive - IT Cancer Treatment Services

3.0 - 8.0 years

1 - 4 Lacs

Hyderabad

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JOB DESCRIPTION Job Title: Service Desk Executive IT Company: CTSI Reporting to: Manager - IT Infrastructure Department: Information Technology (IT) Job Purpose: Identify & Diagnose issues and problems Categorize and record reported queries and provide solutions Support problem identification, Advise users on the appropriate course of action Monitor issues from start to resolution Escalate, if needed, unresolved problems to a higher level of support Provide essential online security advice and support Attend to ALL IT Service tickets, but not limited to incidents only. Provide Support to the subject like User account create/modify/deactivation, O365 user account management, Active Directory,...

Posted 4 months ago

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