About Us: Ri-Kynjai Resort, nestled on the banks of the serene Umiam Lake in Meghalaya, is a luxury retreat known for its traditional Khasi architecture, warm hospitality, and breathtaking natural beauty. We are currently looking for a Front Desk Executive to join our passionate team and help us deliver an exceptional guest experience. Job Description: As a Front Desk Executive , you will be the face of the resort, responsible for delivering outstanding service to guests from the moment they arrive until their departure. You will manage check-ins and check-outs, handle reservations, respond to guest inquiries, and ensure a welcoming and efficient front office environment. Key Responsibilities: Greet guests with warmth and professionalism upon arrival Handle check-ins and check-outs efficiently using the property management system Manage room bookings and update reservation systems Address guest inquiries and resolve issues promptly and courteously Coordinate with housekeeping and other departments to ensure smooth operations Provide local information and concierge services when needed Maintain accurate records of bookings, payments, and guest feedback Ensure front desk area is clean, organized, and presentable at all times Requirements: Minimum 2-3 years of experience in front office or customer service, preferably in the hospitality industry Excellent communication and interpersonal skills Proficient in English and Hindi; knowledge of local languages is an advantage Familiarity with hotel software systems (e.g., IDS, Opera, or similar) Ability to multitask, stay calm under pressure, and maintain professionalism Pleasant personality with a customer-first attitude Diploma or degree in Hotel Management or related field is preferred Benefits: Competitive salary and incentives Complimentary meals during shift hours Opportunities for career growth and skill development Work in a peaceful, scenic location surrounded by nature Job Type: Full-time Benefits: Food provided Paid time off Schedule: Day shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 20/07/2025

About Us: Ri-Kynjai Resort, nestled on the banks of the serene Umiam Lake in Meghalaya, is a luxury retreat known for its traditional Khasi architecture, warm hospitality, and breathtaking natural beauty. We are currently looking for a Front Desk Executive to join our passionate team and help us deliver an exceptional guest experience. Job Description: As a Front Desk Executive , you will be the face of the resort, responsible for delivering outstanding service to guests from the moment they arrive until their departure. You will manage check-ins and check-outs, handle reservations, respond to guest inquiries, and ensure a welcoming and efficient front office environment. Key Responsibilities: Greet guests with warmth and professionalism upon arrival Handle check-ins and check-outs efficiently using the property management system Manage room bookings and update reservation systems Address guest inquiries and resolve issues promptly and courteously Coordinate with housekeeping and other departments to ensure smooth operations Provide local information and concierge services when needed Maintain accurate records of bookings, payments, and guest feedback Ensure front desk area is clean, organized, and presentable at all times Requirements: Minimum 2-3 years of experience in front office or customer service, preferably in the hospitality industry Excellent communication and interpersonal skills Proficient in English and Hindi; knowledge of local languages is an advantage Familiarity with hotel software systems (e.g., IDS, Opera, or similar) Ability to multitask, stay calm under pressure, and maintain professionalism Pleasant personality with a customer-first attitude Diploma or degree in Hotel Management or related field is preferred Benefits: Competitive salary and incentives Complimentary meals during shift hours Opportunities for career growth and skill development Work in a peaceful, scenic location surrounded by nature Job Type: Full-time Benefits: Food provided Paid time off Schedule: Day shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 20/07/2025