Field Supervisor – Pest Control Operations Location: Ahmedabad , Gujarat (Office and On-site Work) Employment Type: Full-Time Company Overview REX Environment Science Pvt. Ltd. has been a trusted name in professional pest management for over 32 years , with a strong footprint in Ahmedabad and across Gujarat . We specialize in pest control solutions for homes, hotels, restaurants, factories, offices, and hospitals , delivering effective results using advanced insecticides and modern techniques. Our trained technicians, educated at government institutions and within the organization, ensure high standards of service quality and safety. Role Summary We are seeking a proactive and experienced Field Supervisor to join our growing team in Vadodara . This role involves supervising daily pest control operations, managing field technicians, ensuring compliance with safety standards, and maintaining high levels of client satisfaction. The position offers hybrid working flexibility, with field responsibilities across Vadodara and nearby regions. Key Responsibilities Supervise daily pest control operations across assigned sites Lead, manage, and mentor a team of pest control technicians Conduct field inspections to assess service quality and ensure compliance Address client queries, complaints, and feedback professionally Ensure safe use of chemicals and adherence to industry standards Maintain daily reports and assist in documentation and service records Coordinate with the operations team for scheduling and resource allocation Travel locally as required for site inspections and follow-ups Required Qualifications & Skills Minimum 1–2 years of experience in pest control operations or field supervision Strong leadership and team management capabilities Excellent verbal and written communication skills Knowledge of government safety regulations and compliance protocols Proficiency in using pest control equipment and treatment methods Ability to work independently, handle multiple tasks, and meet deadlines Bachelor's degree in Environmental Science, Agriculture, or a related field (preferred) Valid two-wheeler license and willingness to travel locally What We Offer Competitive salary (based on experience) Fuel allowance as per company policy 8-hour workdays with 26 working days/month and 4 weekly offs Growth opportunities within a reputed and expanding organization Supportive team and training programs for continual skill development Capabilities Ability to handle on-site pressure and solve problems independently Strong decision-making and people-handling skills Discipline in maintaining timelines and daily reporting Client-focused approach and professional attitude Practical knowledge of pest types, treatment options, and safety norms Ability to train and motivate technicians in the field Salary As per experience Perks & Benefits Petrol allowance as per actuals Opportunity to grow with a reputed pest management company To Apply: Send your updated resume to navin@rexindia.org or contact +91-74860 40074 for more information. Show more Show less

About the Role: ● The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets. ● The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Business Development (Sales) ● Get business as per the approved business plan of the branch ● Responsible for sales promotion activities in the assigned territory ● Ensure all Sales KPIs are achieved month on month ● Identify and follow-up with prospective customers and respond to enquiry calls within specific time period ● Maximise conversion of enquiries into orders ● Ensure renewals in line with Company Expectations ● Keep a close eye on the developments & business opportunities in the assigned territory ● Prepare MPG and ensure it’s updated regularly Customer Service ● Ensure the quality of service delivery ● Maintain good liaison with the customers ● Prepare reports & submit the same on time to the customers ● Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required ● Conduct detailed inspection & SRA at client's site ● Prepare quotations for the customers through the system ● Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers ● Set correct Customer expectations with respect to the pest management ● Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured ● Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners ● Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery ● Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling Administration & Accounts ● Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary ● Follow-up for the timely and correct invoicing by the back office ● Share the costings and customer expectation with operations before service delivery ● Ensure all the collections gets deposited to back office within 24 hours ● Review daily collection & billing with back office department Maintaining Systems and MIS ● Ensure the required systems related to sales are updated on timely basis. ● Prepare Daily and Monthly Sales Report ● Maintain Database of customers Key Result Areas: ● Business Development (Sales) ● Develop new business opportunities & Upselling Opportunities ● Renewals (if assigned) ● Calls/ Survey / Quotations/ PDSA as per Regional plan ● Collection & DSO ● Customer Service ● Timely Invoice Submission Competencies (Skills essential to the role): ● Good Interpersonal & Networking Skills ● Ability to communicate effectively ● Ability to negotiate with the clients ● Ability to achieve targets ● Computer Skills Educational Qualification / Other Requirement: ● Any Graduate (Any stream) ● Sales experience of a minimum of 2 years in Direct Sales (Facilities Management) for Commercial business profile ● Preferable experience of minimum 2 years in Home product / Home service business, residential cleaning services for Residential business profile Role Type / Key working relationships: ● Field Sales - Individual Contributor Role ● External team- Customers and Customer representative ● Internal team- ABM/BM, Operations & Sales Colleagues, Planners What can you expect from Rex? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: ● Safety ● Integrity ● Innovation ● Learning & Development ● Open & Transparent ● Performance Orientation statement: At Rex, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.