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5.0 - 7.0 years

0 Lacs

delhi, india

On-site

Lead, coach, and motivate a team of tele fundraisers to achieve and exceed individual targets. Conduct regular performance reviews and provide constructive feedback to team members. Implement training sessions to enhance sales, communication, and retention skills in coordination with the training team. Oversee calls to existing customers to ensure satisfaction, address concerns, and prevent attrition. Monitor team performance and adherence to organization guidelines and procedures. Analyse donor data to identify trends, areas for improvement, and growth opportunities. Ability to raise the set target given by the line manager through retention of donors from one-time and regular giving. Prepa...

Posted 1 day ago

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