Job
Description
About Angel one: Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and distributes third party financial products to its clients, on a mission to become the No. 1 fintech organization in India. With over 2 crore+ registered clients, we are onboarding an average of over 800k new clients every month in the current financial year. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science. We have a flat structure, with ample opportunity to showcase your talent and a growth path for you to the very top. We are aggressively hiring for various non-tech and tech roles across India. Join our team and experience the best of both worlds at Angel One! Check out our careers section! Why You'll Love Working at Angel One! Ranked Top 25 Companies to Work in India: We're proud to be recognized as one of the best workplaces, certified for 8 consecutive years. Innovative Culture: Ideate, innovate, and create cutting-edge fintech solutions with AI and Machine Learning. Be part of something huge: Be at the Forefront of Fintech Innovation Bold Approach: We're not just growing a customer base; we're unlocking potential, aiming to touch a billion lives. It's about more: more drive, more initiative, and a bolder way of working. Job Title: Retention Head Gujarat & Rajasthan Location: Ahmedabad What you will do: The Retention Head will be responsible for driving revenue growth, ensuring partner retention, and delivering a superior service experience for Authorized Partners (APs) / Franchisees in the assigned region. The role requires meeting revenue targets, proactively engaging APs, and ensuring they receive the highest level of support to maximize their business potential. Key Responsibilities: 1. Revenue Generation & Business Growth Own and achieve assigned revenue targets by increasing business from existing APs. Drive consistent growth in trading volumes and revenue contribution from the AP network. Work closely with APs to unlock business potential, ensuring higher productivity and profitability. Support and guide APs in effectively cross-selling financial products (insurance, mutual funds, etc.) to their customers, helping them enhance their revenue potential. Continuously analyze revenue trends and take corrective actions to improve financial performance. 2. Partner Retention & Engagement Develop and execute strategies to retain high-value APs and minimize attrition. Strengthen relationships with APs through regular engagement, business support, and performance reviews. Identify at-risk partners and implement proactive interventions to retain them. 3. Service Excellence & Partner Support Ensure the highest level of service delivery to APs, addressing their concerns efficiently. Work closely with internal teams to streamline onboarding, payouts, operational support, and issue resolution. Act as a point of contact for APs, ensuring a seamless experience and strong long-term relationships. 4. Competitive Intelligence & Risk Mitigation Monitor competitor activities and ensure APs remain committed to the company. Develop counter-strategies, including incentive structures and service enhancements, to prevent AP migration. Analyze reasons for AP attrition and implement measures to improve retention. 5. Performance Monitoring & Reporting Track and analyze partner retention rates, revenue growth, and service quality metrics. Provide regular business reports and actionable insights to the National Head Retention. Implement data-driven strategies to improve overall business performance in the assigned region. 6. Regulatory & Compliance Adherence Ensure strict adherence to regulatory and procedural compliance, ensuring that all APs operate in line with SEBI, IRDAI, and other relevant regulatory guidelines, industry standards, and company policies. Work closely with internal teams to address any regulatory concerns and proactively identify and mitigate compliance risks to maintain the company's integrity and minimize exposure to legal or financial penalties. Who you are: Experience: 10-15 years in Broking/Wealth/Financial Services, with expertise in Broking or cross selling broking in Banks or wealth with partnership management or B2B. Proven track record of achieving business and revenue targets. Strong ability to deliver a high-quality partner experience. Deep understanding of equity, derivatives, and financial products. Experience in managing teams and working with multiple stakeholders. Ability to build strong partner relationships and resolve concerns effectively. Data-driven approach to decision-making and on-ground execution. Fluency in English, Hindi, and the regional language is preferred. What's in it for You? Empowered Growth: We invest in your growth and empower you to explore your full potential. Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more. For a deeper dive into our company culture and vision, explore our Company Deck. At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team. We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.
