Retail Sales Associate - Luggage Brand

Job Description

Greeting and Engaging Customers: Creating a welcoming atmosphere by greeting customers as they enter the store. Providing Product Information: Answering customer questions about products, services, pricing, and promotions. Recommending Products: Helping customers find items that meet their needs and preferences. Processing Transactions: Operating the point-of-sale (POS) system to handle purchases, returns, and exchanges accurately. Upselling and Cross-selling: Suggesting additional or complementary products to enhance the customer's purchase. Handling Customer Complaints: Addressing customer concerns and resolving issues in a timely and professional manner. Store Operations & Maintenance: Maintaining Store Appearance: Ensuring the sales floor is clean, organized, and well-stocked with merchandise. Restocking Shelves: Replenishing inventory and ensuring products are displayed attractively. Assisting with Inventory Management: Participating in tasks like receiving shipments and conducting stock counts. Following Loss Prevention Procedures: Monitoring the sales floor for suspicious activity and adhering to security policies. Teamwork & Communication: Collaborating with Team Members: Working with colleagues to achieve sales goals and maintain a positive team environment. Providing Feedback: Sharing customer feedback and suggestions for improvement with management. Staying Informed: Keeping up-to-date on product knowledge, promotions, and store policies. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person