1 Resident-Centered Care Jobs

JOB DESCRIPTION- FACILITY MANAGER Principal Duties The Facility Manager reports to the HCO and CEO and is responsible for the management of the Facility which will include the management of all staff, efficient and effective day to day running of the Facility. The main aim will be to ensure resident well being by promoting the philosophy of privacy, dignity, independence, choice, rights and fulfilment within a policy of managed risk taking. S/he is responsible for carrying out the following duties: General Duties 1. To lead, direct, supervise and support staff working within the Facility in providing a network of services which can respond flexibly to the needs of the Residents. 2. Be the Single Point Of Contact -SPOC for all concerned (continuity in communication for all residents, customers, staff, doctors and office staff ) 3. Overall responsibility for the management of the Home in an efficient and effective manner within available resources and controlled budgets. To ensure that budgetary control of the Home is maintained in accordance with the business model and financial guidelines of management. 4. Responsible for setting up system/mechanism for smooth functioning of the facility. 5. To send weekly and monthly internal updates about the facility and the residents overall well-being. To send weekly updates to residents family members about their well-being and hold monthly meetings with them. 6. Appoint staff at all levels below that of Manager 7. To provide induction training, information and supervision to staff as appropriate, ensuring they are conversant with their duties, rights and responsibilities. 8. To promote good communication by means of staff meetings, written and verbal reports and encourage openness at all levels. 9. To monitor staff duties and performance. Ensure probationary periods are managed appropriately. Deal with informal disciplinary matters and action formal disciplinary procedures through the appropriate channels. 10. Recruit and monitor volunteers. Encourage and participate in social activities for the benefit of Residents, including funds raising. 11. In-charge of maintaining the cleanliness and sanitation levels of the entire facility, resident rooms and facility grounds at all times 12. Responsible for proper maintenance of the facility property. Be the in-charge for all maintenance issues related to the facility. In coordination with the Admin Manager, take care of all day to day maintenance activities when required Training and Development 1. Manage staff rotas ensuring these are used to the best effect for the physical, social and emotional care of residents and effective running of the establishment. 2. Ensure that team members understand and endorse the aims and objectives of the home by guidance, instruction and practice. 3. Responsibility for clear lines of communication ensuring staff are fully conversant with their duties – to include holding regular team meetings, promotion of an effective key carer system and supervision of staff members. 4. Ensure all staff members know how to use appropriate equipment 5. Identify training needs. Participate in the planning and implementation of in-house training, including induction training for new staff. 6. Take appropriate action to remedy any unsatisfactory staff performance, recording any significant action. 7. Create SOPs as and when required. 8. Create new policies as and when required. 9. Adaptable to work using software and new technologies Delivery of Care to Residents 1. Undertake the initial assessment of residents in line with policies and procedures. From this assessment develop a care plan with the Facility Nurse. Ensure that the care plan is realistic and achievable. 2. Supervise and participate in the delivery of care to the residents in line with the care plan. 3. Anticipate the needs of the residents, monitor the effectiveness of the care plan, making changes as necessary, ensuring that the plan reflects changing circumstances and current objectives, working in line with Facility regulations on record keeping. 4. Ensure every meal meets the resident’s nutritional requirements also keeping in mind their dietary restrictions and allergies 5. Ensure 24 hour wrap around care is provided for all residents using the principles of Dementia Sense 6. Demonstrate an understanding of the prevention of abuse of vulnerable adults, recognition of the signs of abuse and procedures to follow in the event of an allegation of abuse. 7. To participate in enhancing the intellectual, social and Psychological wellbeing of the residents to provide as far as possible, a happy and stimulating experience. Help residents to socialise within the care home. 8. To plan ongoing weekly activity rotas in conjunction with the residents wishes, and encourage residents to maintain pre-existing hobbies. 9. Ensure the emotional, spiritual, physical, medical and material needs of the Resident are recognised, assessed and met where possible. This will involve ensuring there are regular planned reviews, assessments and formulation of care plans for all users of the services in liaison with other professional workers. 10. Involve Resident/Resident families where possible in decision making about activity, lifestyle and matters in the facility which may affect them. 11. Provide comfort and company, on a one-to-one basis, for residents who are unable to participate in any form of activity. 12. Ensure that resident confidentiality is maintained at all times General Requirements In addition to the above, there are some general requirements that apply to all jobs in the Home:- 1. Participation in weekly meetings with CEO, HCO and other Heads and FMs 2. Participation in staff meetings. 3. Participation in training activities. 4. Participation in staff supervision and personal development review 5. Participate in quality assurance systems. 6. Take responsibility for personal development by keeping abreast of developments in the field of caring for older people and people with Dementia. Responsible to take part in any other tasks within the scope of the post and outside the job description as requested by the Facility Manager Health and Safety To be responsible for your own health and safety and that of anybody else who may be affected by your acts of omissions. Experience needed: 1. Experience in healthcare operations as a registered nurse 2. Management experience- has been a Team Leader for at-least 2 years 3. Clinical knowledge: Demonstrated 4. Training experience- ability to create and deliver trainings 5. Has been client facing in a recent role 6. Experience of holding an administrative role for at-least one year. 7. Experience of ICU, emergency, geriatric care is a plus point Qualification: 1. Bsc nursing- registered nurse 2. Relevant experience of 8- 10 years 3. Good knowledge of Microsoft office 4. Excellent written and oral communication skills Salary: Depending on past CTC & experience + food + accommodation